FAML 420 Midterm
1. What is Advanced Empathy/Re- -the meaning something has for an individual
flection of Meaning? -goes beyond what is actually stated and gets at the deeper
---meaning that something has for the helpee
2. Why use Advanced Empathy? -Deeper level
DRN -Reflect on implied content
-New insights
3. Lead ins for Advanced Empathy -That must be
-You must
-I imagine you
-It has to be
4. Tips for Using Advanced Empa- -Focus on main concern
thy FUSA -Use variety
-Silence
-AE followed by AE
5. 3 Stages of Egan's Model Stage 1: Current picture or what's going on?
Stage 2: Peferred Picture or what do I need?
Stage 3: The Way Forward or How do I get what I need?
6. Stage 1 Egan's model What are my problems (Identify problems)
7. Stage 2 Egan's model What solutions make sense for me? (solutions to problems)
8. Stage 3 Egan's model What action plan makes sense for me? (Action plan)
9. SOLER S-Sit squarly
O-open posture
L-Lean forward
E-Eye contact
R-Relax
1/6
, FAML 420 Midterm
10. Minimal Encouragers -Simple short phrases or verbal gestures such as nodding
your head or saying yes, right, sure, I see, okay
11. Attending Skills Are physical attending, soler skills, and minimal encouragers
12. Why is Attending skills impor- -it shows that you are paying attention and showing interest
tant?
13. 2 Types of Attending Skills -Psychological
-Physical
14. Physical attending skills non verbal such as head nodding, facial expressions, hand
gestures, eye contact, body positioning
15. Psychological attending skills consists of mentally or psychologically paying attention to
what the other person says.
16. 2 Tips for Attending skills Use of personality and spirtiual gifts
17. Reflection of feelings a simple statement that acknowledges the helpee's emo-
tions
Ex: You're feeling unappreciated
18. Why is Reflection of feelings im- it shows that you are seeking to understand the helpee's
portant? emotions or point of view
19. 5 Cautions for RF (Don't) -don't confusing feelings with thoughts
-don't ask how they feel or how that made them feel
-don't wait too long to reflect
-don't turn a reflection into a question
-don't combine a reflection
20. Lead-ins for RF -You feel
-You feel . . .because . .
2/6
1. What is Advanced Empathy/Re- -the meaning something has for an individual
flection of Meaning? -goes beyond what is actually stated and gets at the deeper
---meaning that something has for the helpee
2. Why use Advanced Empathy? -Deeper level
DRN -Reflect on implied content
-New insights
3. Lead ins for Advanced Empathy -That must be
-You must
-I imagine you
-It has to be
4. Tips for Using Advanced Empa- -Focus on main concern
thy FUSA -Use variety
-Silence
-AE followed by AE
5. 3 Stages of Egan's Model Stage 1: Current picture or what's going on?
Stage 2: Peferred Picture or what do I need?
Stage 3: The Way Forward or How do I get what I need?
6. Stage 1 Egan's model What are my problems (Identify problems)
7. Stage 2 Egan's model What solutions make sense for me? (solutions to problems)
8. Stage 3 Egan's model What action plan makes sense for me? (Action plan)
9. SOLER S-Sit squarly
O-open posture
L-Lean forward
E-Eye contact
R-Relax
1/6
, FAML 420 Midterm
10. Minimal Encouragers -Simple short phrases or verbal gestures such as nodding
your head or saying yes, right, sure, I see, okay
11. Attending Skills Are physical attending, soler skills, and minimal encouragers
12. Why is Attending skills impor- -it shows that you are paying attention and showing interest
tant?
13. 2 Types of Attending Skills -Psychological
-Physical
14. Physical attending skills non verbal such as head nodding, facial expressions, hand
gestures, eye contact, body positioning
15. Psychological attending skills consists of mentally or psychologically paying attention to
what the other person says.
16. 2 Tips for Attending skills Use of personality and spirtiual gifts
17. Reflection of feelings a simple statement that acknowledges the helpee's emo-
tions
Ex: You're feeling unappreciated
18. Why is Reflection of feelings im- it shows that you are seeking to understand the helpee's
portant? emotions or point of view
19. 5 Cautions for RF (Don't) -don't confusing feelings with thoughts
-don't ask how they feel or how that made them feel
-don't wait too long to reflect
-don't turn a reflection into a question
-don't combine a reflection
20. Lead-ins for RF -You feel
-You feel . . .because . .
2/6
