CERTIFICATE
A-list-of-all-medications-that-a-patient-is-taking-whether-it-is-prescribed-by-a-physician-or-
purchased-OTCs-as-well-as-known-drug-allergies,-height,-weight,-medical-conditions,-
discontinued-medications-and-medications-tried-in-the-past---ans-✔✔Info-in-a-Patient's-
Medication-History
The-process-of-identifying-the-most-accurate-list-of-all-medications-that-the-patient-is-
taking-including-name,-dosage,-frequency-and-route-by-comparing-the-medical-record-to-
an-external-list-of-medications-obtained-from-patient,-hospital-or-provider---ans-
✔✔Medication-Reconciliation
The-extent-to-which-patients-take-medication-as-prescribed-by-their-doctors-such-as-
getting-prescriptions-filled,-remembering-to-take-medication-on-time-and-understanding-
the-directions---ans-✔✔Medication-Adherence
Patient-takes-the-time-to-go-to-the-physician-to-get-diagnosed-and-does-not-get-the-
prescription-filled---ans-✔✔Primary-Non-Adherence-(PNA)
Patient-took-the-time-to-visit-the-physician-and-picked-up-the-prescription-from-the-
pharmacy-then-started-using-the-medicine-but-didn't-take-it-as-prescribed-(i.e.-insufficient-
doses-required-to-experience-therapeutic-effect,-missing-doses,-discontinuing-therapy-
early-and-medication-possession-rate-over-80%)---ans-✔✔Secondary-Non-Adherence-
(SNA)
identify-patients-that-need-assistance-with-using-drug-therapies-correctly;-prevent-drug-
related-issues-and-increase-adherence-to-improve-and-maintain-health;-designed-to-help-
people-who-are-taking-multiple-medications-manage-chronic-health-conditions---ans-
✔✔Medication-Therapy-Management-(MTM)
coordinate-all-medication-refills-so-patients-can-pick-up-their-medications-at-the-same-
time-every-month---ans-✔✔Medication-Synchronization
their-PCP's-office-OR-state's-department-of-health---ans-✔✔where-to-request-a-copy-of-
your-immunization-record?
product-that-stimulates-a-person's-immune-system-to-produce-immunity-to-a-specific-
disease-protecting-the-person-from-that-disease---ans-✔✔Vaccination