WGU D351 FUNCTIONS OF HUMAN RESOURCE
MANAGEMENT OBJECTIVE ASSESSMENT VERSION 2
NEWEST 2026 ACTUAL EXAM COMPLETE 70 QUESTIONS
AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS) |ALREADY GRADED A+
Which type of validity measure identifies employees who will consistently receive
performance ratings that are satisfactory or above?
Criterion
What is the likely result of a human resources (HR) department using an online
application system?
Applications are easily tracked internally.
What is a bona fide occupational qualification (BFOQ) topic that an interviewer
is allowed to ask a candidate for a firefighter position?
Height and weight
An employee tells their manager that they would like to be considered for a
management position in the future. Which type of support should the employee's
organization provide?
Development
,A manager identifies that a customer service representative is having
difficulty getting their average talk time down from six minutes to the
organizational benchmark of five minutes.
What should the manager do to help the employee make an immediate
improvement?
Initiate a remediation training program
A chief executive officer (CEO) identified that the following employee
capabilities are required for the future of the organization:
adapting to changing economic conditions listening to the customer's voice
responding to competition within the industry What is the first step to
accomplishing this?
Analyze the training needs
A human resources (HR) manager wants to evaluate the self-efficacy of the
customer service training as part of the needs assessment. What should the
manager evaluate?
Employee readiness
, A supervisor uses social learning theory to develop records-clerk training for new
hires. Which training activity should be included?
Watching a coworker be coached on a transaction
A human resources (HR) department creates a performance review program
and wants to quickly check it for fairness and equity. Which process should
the HR department
select?
Objective, uniform, consistent, has job relatedness (OUCH)
Managers raise concerns that their employees do not understand the
performance standards that impact their department's success and positive
outcomes. The human
resources business partner (HRBP) begins an analysis of the department's
performance appraisal documents.
Which type of measure should the HRBP verify is an accurate metric?
Specific
MANAGEMENT OBJECTIVE ASSESSMENT VERSION 2
NEWEST 2026 ACTUAL EXAM COMPLETE 70 QUESTIONS
AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS) |ALREADY GRADED A+
Which type of validity measure identifies employees who will consistently receive
performance ratings that are satisfactory or above?
Criterion
What is the likely result of a human resources (HR) department using an online
application system?
Applications are easily tracked internally.
What is a bona fide occupational qualification (BFOQ) topic that an interviewer
is allowed to ask a candidate for a firefighter position?
Height and weight
An employee tells their manager that they would like to be considered for a
management position in the future. Which type of support should the employee's
organization provide?
Development
,A manager identifies that a customer service representative is having
difficulty getting their average talk time down from six minutes to the
organizational benchmark of five minutes.
What should the manager do to help the employee make an immediate
improvement?
Initiate a remediation training program
A chief executive officer (CEO) identified that the following employee
capabilities are required for the future of the organization:
adapting to changing economic conditions listening to the customer's voice
responding to competition within the industry What is the first step to
accomplishing this?
Analyze the training needs
A human resources (HR) manager wants to evaluate the self-efficacy of the
customer service training as part of the needs assessment. What should the
manager evaluate?
Employee readiness
, A supervisor uses social learning theory to develop records-clerk training for new
hires. Which training activity should be included?
Watching a coworker be coached on a transaction
A human resources (HR) department creates a performance review program
and wants to quickly check it for fairness and equity. Which process should
the HR department
select?
Objective, uniform, consistent, has job relatedness (OUCH)
Managers raise concerns that their employees do not understand the
performance standards that impact their department's success and positive
outcomes. The human
resources business partner (HRBP) begins an analysis of the department's
performance appraisal documents.
Which type of measure should the HRBP verify is an accurate metric?
Specific
