1 with Verified Questions & Answers 2026-03-02
Leadership Roles and
Management Functions in
Nursing 10th Edition
Chapter 3 | Comprehensive
Study Guide with Verified
Questions & Answers
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Leadership Roles and Management Functions in Nursing 10th Edition Chapter 3 _ Comprehensive Study Guide with Verified Questions & Answers.pdf
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What action by a nurse-manager best demonstrates servant leadership?
A. Cultivating a personal relationship with each subordinate
B. Prioritizing the interests of others over the manager's own interests
C. Communicating a clear vision for the future and asking subordinates to share it
D. Making decisions on the basis of customer service
B. Prioritizing the interests of others over the manager's own interests
Feedback: Managers who are servant leaders put serving others, including employees,
customers, and the community, as the number one priority. This attitude is not dependent,
however, on having a personal relationship with every subordinate. Customer service is
valued, but the servant leader also emphasizes the needs of employees and the community.
Servant leadership has a place for vision, but this is not a specific characteristic of this type
of leadership.
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The nurse manager who seeks to exemplify emotional intelligence should:
A. Effectively manipulate the emotions of others to achieve goals.
B. Prioritize emotion over reason when making decisions
C. Prioritize emotion over reason when making decisions
D. Regulate his or her own emotions and those of others
D. Regulate his or her own emotions and those of others
Feedback: Theorists studying emotional intelligence posit that the ability to regulate the
emotions of self and others is key to effective leadership. Emotional intelligence does not
involve removing emotion from decision making; conversely, it does not claim that emotion
should trump reason. Management of emotions is not the same as manipulating the emotions
of others, which is unethical
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The leader-manager provides oversight on a busy medical-surgical unit. There has recently been an
incident where two nurses were not honest about neglecting a controversial new protocol and
mislead the leader. How can the leader-manager best prevent similar episodes?
A. Support employees' right to disagree with proposed changes
B. Ensure that employees know the consequences of misleading the manager
C. Avoid making decisions that displease large numbers of employees
D. Identify allies who can be trusted to report employees who may mislead the manager
A. Support employees' right to disagree with proposed changes
Feedback: There is no guarantee that followers will not mislead leaders, but adhering to
certain principles, such as making sure that followers are allowed to disagree, will guard
against this happening. The manager can often not avoid making unpopular decisions.
Enacting punitive measures (consequences) has not been shown to encourage honesty. The
use of "informants" is likely to cultivate mistrust and is likely to increase dishonesty
Page 4 Leadership Roles and Management functions in Nursing theory and application 10th edition Chapter 3.pdf