CH2 | 8th | Organizational Behaviour - Concepts,
Controversies, Applications- Q&A
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Terms in this set (47)
The process by which individuals organize and
Perception interpret their impressions in order to give meaning to
their environment.
The theory that when we observe what seems like
Attribution Theory atypical behavior by an individual, we attempt to
determine whether it is internally or externally caused.
Externally caused Are what we imagine the situation forced the
behaviours individual to do.
Internally caused Are those an observer believes to be under the
behaviours personal behavioural control of another individual.
A behavioural rule that considers whether an
Distinctiveness
individual acts similarly across a variety of situations.
A behavioural rule that considers whether everyone
Consensus faced with a similar situation responds in the same
way.
A behavioural rule that considers whether the
Consistency
individual has been acting in the same way over time.
The tendency to underestimate the influence of
Fundamental attribution external factors and overestimate the influence of
error internal factors when making judgments about the
behaviour of others.
, The tendency for individuals to attribute their own
Self-serving bias successes to internal factors while putting the blame
for failures on external factors.
People's selective interpretation of what they see
Selective perception based on their interests, background, experience, and
attitudes.
Drawing a general impression of an individual on the
Halo effect
basis of a single characteristic.
The concept that our reaction to one person is often
Contrast effects influenced by other people we have recently
encountered.
Judging someone on the basis of one's perception of
Stereotyping
the group to which that person belongs.
Heuristics Judgement shortcuts in decision making.
A concept that proposes a person will behave in ways
Self-fulfilling prophecy consistent with how he or she is perceived by others.
Also known as Pygmalion effect.
The sum total of ways in which an individual reacts to
Personality
and interacts with others.
Enduring characteristics that describe an individual's
Personality traits
behaviour.
A personality test that taps four characteristics and
classifies people into 1 of 16 personality types.
Myers-Briggs Type
Introverted/extroverted (I or E), sensing or intuitive (S
Indicator (MBTI)
or N), thinking or feeling (T or F), and judging or
perceiving (J or P).
Controversies, Applications- Q&A
Save
Terms in this set (47)
The process by which individuals organize and
Perception interpret their impressions in order to give meaning to
their environment.
The theory that when we observe what seems like
Attribution Theory atypical behavior by an individual, we attempt to
determine whether it is internally or externally caused.
Externally caused Are what we imagine the situation forced the
behaviours individual to do.
Internally caused Are those an observer believes to be under the
behaviours personal behavioural control of another individual.
A behavioural rule that considers whether an
Distinctiveness
individual acts similarly across a variety of situations.
A behavioural rule that considers whether everyone
Consensus faced with a similar situation responds in the same
way.
A behavioural rule that considers whether the
Consistency
individual has been acting in the same way over time.
The tendency to underestimate the influence of
Fundamental attribution external factors and overestimate the influence of
error internal factors when making judgments about the
behaviour of others.
, The tendency for individuals to attribute their own
Self-serving bias successes to internal factors while putting the blame
for failures on external factors.
People's selective interpretation of what they see
Selective perception based on their interests, background, experience, and
attitudes.
Drawing a general impression of an individual on the
Halo effect
basis of a single characteristic.
The concept that our reaction to one person is often
Contrast effects influenced by other people we have recently
encountered.
Judging someone on the basis of one's perception of
Stereotyping
the group to which that person belongs.
Heuristics Judgement shortcuts in decision making.
A concept that proposes a person will behave in ways
Self-fulfilling prophecy consistent with how he or she is perceived by others.
Also known as Pygmalion effect.
The sum total of ways in which an individual reacts to
Personality
and interacts with others.
Enduring characteristics that describe an individual's
Personality traits
behaviour.
A personality test that taps four characteristics and
classifies people into 1 of 16 personality types.
Myers-Briggs Type
Introverted/extroverted (I or E), sensing or intuitive (S
Indicator (MBTI)
or N), thinking or feeling (T or F), and judging or
perceiving (J or P).
