Questions
Save
Terms in this set (1810)
Which of the following is not one of Finance
the processes included in operational
management
A supply chain is a global network of Designing, transforming, consuming, and disposing
organizations and activities involved in of goods and services
Operations managers answer Structural and infrastructural
questions of what, how, when, where
and who by defining both the ___________
and _____________ aspects of the
operations management system.
Structural operations management Capacity, facilities, and technology
decisions include
Joe Jones was asked to undertake a Structural aspects of operations management
project to determine the resources
and capacity his firm would need in
the next three to ten years. These
types of decisions are considered to
be:
Physical goods can be differentiated Longer lead times and they can be inventoried.
from services in the operations
management process by:
,Which of the following functions All listed functions must think about "processes"
would not have to think about
"processes"?
Which of the following statements Outputs of operations management processes are
about operations management always tangible goods.
processes is NOT true?
Growth of the supply-chain All of the listed options
management perspective in
operations management results from
the advent of:
During the "mass production" era, B. Internal production
operations management focused
primarily on:
While there is overlap between Operations management focuses on processes,
operations management and supply supply chain management focuses on relationships
chain management, the two are and flows.
different in that:
12. Johnson Company makes widgets Downstream product supplier
which it then sends to Smith Company.
Smith Company puts the widgets in
packages. Smith Company is
considered by Johnson to be a:
To an operations manager the "critical The person who has the greatest impact on design,
customer" is: sales and growth opportunities for the product.
Which functional activities are the C. Logistics, supply, and customer management
most related to operations
management attempts to manage the
flow of materials and information in a
firm?
,Jones Manufacturing sells a part to Tier 2
Lear Corporation. Lear puts this part
into a radio which Lear then sells to
Ford. From Ford's point of view, Jones
Manufacturing is a __________ supplier.
process system of structured activities that use resources to
transform inputs such as energy, materials, and
information into valuable outputs
process thinking way of viewing activities in an organization as a
collection of processes as opposed to departments
or functional areas
true process thinking causes managers to address critical
process elements, including activities, inputs, outputs,
flows, structure, resources, and metrics
process thinking can be applied to any operations
that involve transformations of materials, information,
currencies, or even people
utilization as the percentage of process capacity that is actually
used
yield rate percentage of good units produced as a percentage
of total units begun
maximum capacity highest output rate that an activity or a process can
achieve under ideal conditions in the short term
effective capacity that the process can sustain
Capacity refers to the limit on the amount of output that a
process can produce given an amount of inputs and
resources made available to the process
capacity is also used to denote size or storage limits
the capacity of a process is determined by the limits
of its resources
, judment techniques are useful when there is a lack of quantitative historical
information, for example, when a new product is
about to be launched.
cycle time and throughput are inverse of each other
when you buy a machine it exactly doubles capacity of operation
true cycle time units are always time: hours, minutes
operations are the steps in a process
process testing activity the whole business, many operations
capacity planning amount of output or work that a process can
produce in a given amount of time
represents our ability to meet demand
capacity 2 how much volume you can handle
throughput
bottleneck limits the capacity of the whole process
Which of the following conditions A process that is visible to the key customers
does a critical process satisfy?
What are the basic Activities of a Operation
process Transportation
Inspection
Delay
Storage
Little's Law suggests the key to Shorter Flow Times
increased throughput is
Type of capacity that can only be Demonstrated Capacity
shown AFTER the completion of
activities