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Terms in this set (191)
(1) What is a supply chain? Any organization offering a product or service has a
supply chain
Products and services are created from materials,
equipment, labor, time, money and other resources
A supply chain can be very simple or very complex
(1) Supply chains exist in organizations large or small, public or private, for profit or not for
that are profit
(1) Nodes or links in the supply chain warehousing and transportation
are connected by collectively, these are referred to as logistics
(1) logistics that part of supply chain management that plans,
implements, and controls the flow and storage of
goods, from point of origin to point of consumption
(1) Supply chain management is the execution process
way business gets done. it is the
___________ ________ of any business
(1) Supply chain management delivers value, collaborate
_______ by managing the processes of
all of those independent trading
partners so that they ________ with
another in an efficient, effective, and
cost conscious way
(1) the goal of supply chain increase customer service while simultaneously
management is to reducing both inventory investment and operating
,(1) the two main reasons that achieve cost savings
companies implement supply chain better coordinate resources
management are to
(1) the service supply chain is much managing the relationships between the trading
more about __________________ than it is partners
about managing the chain of supply
(1) logistics refers to activities that occur within the purview of a
single organization
traditional logistics focuses on activities such as
inventory management, warehousing, distribution,
and transportation
(1) supply chain management (SCM) refers to a network of independent companies that
work together and coordinate their actions to deliver
a product(s) or service(s) to market for the benefit of
all companies in the network.
scm acknowledges all of traditional logistics activities
and also includes aspects of activities such as
marketing, new product development, finance, and
customer service
(1) supply chains are generally spanning from end to end
described as from your suppliers suppliers on one end, through
your internal operations, and out to your customers-
customers on the other end
plan-source-make-deliver(return) and enable
throughout all of these
(1) SCOR Model: plan planning establishes the parameters within which the
supply chain will operate
companies need a strategy for managing all of the
resources necessary to address how a product or
service will be created and delivered to meet the
needs of their customers
planning includes the determination of marketing
and distribution channels, promotions, quantities,
timing, inventory and replenishment policies, and
production policies
, (1) SCOR Model: source sourcing is the process of identifying the suppliers
that provide the materials and services needed for
the supply chain to deliver the finished product(s)
desired by the customer(s).
this phase involves not only identifying reliable
suppliers but also building a strong relationship with
those suppliers
supply chain managers must also develop pricing,
shipping, delivery, and payment processes with
suppliers and create metrics for monitoring and
improving the performance
(1) SCOR Model: make make or manufacturing is the series of operations
performed to convert materials into a finished
product
the finished product is manufactured, tested,
packaged, and scheduled for delivery
quality management is an important aspect of the
manufacturing process
this is the most metric-intensive portion of the supply
chain, where companies are able to measure quality
levels, production output, and worker productivity
(1) SCOR Model: deliver also known as the logistics phase, this is the part of
supply chain management that oversees the planning
and execution of the forward flow of goods and
related information between various points in the
supply chain to meet customer requirements
where companies coordinate the receipt of orders
from customers, develop a network of warehouses,
pick carriers to transport products to customers, and
set up an invoicing system to receive payments,
among other aspects