MANAGEMENT - FINAL EXAM
GUIDE WITH OVER 300
QUESTIONS WITH CORRECT
ANSWERS
The study covers essential project management, processes, and techniques,
including initiating, planning, executing, monitoring, and closing, based on
PMBOK standards
Three essential drivers that must be achieved to generate positive
characteristics in project teams
Cohesiveness, Trust, Motivation
The five stages Dr. Bruce Tuckman (1965) introduced of group development
Forming, Storming, Norming, Performing, Adjorning
Forming
In this stage, team members may be meeting for the first time. Often, no one
really knows much about anyone else on the team. It may be premature to
refer to this group of individuals as a team. It is a time of introduction and
forming relationships and understanding from exchange of information.
,Storming
Team members are beginning to know about each other, but they do not yet
understand how to work together. Members may "jockey for position" within
the team. The dynamics of working together beyond any written statement
of "roles and responsibilities" are being established. Personalities surface,
showing the strengths, weaknesses, and personal needs of each individual
on the team. Integration into a team may come with some struggle and
conflict.
Norming
Team members have "figured out" how they will interact with each other.
Working relationships are beginning to form. Trust and understanding is
beginning to form between team members. They are beginning to feel
comfortable working together and openly and willingly sharing information.
Performing
Team members are fully comfortable working together. Trust has been
developed. Working relationships have jelled. Work is being conducted and
project progress is occurring.
Adjourning
This only occurs when all the team's work has been completed and the team
is no longer required. This may occur at any time in the project life cycle.
Co-located Teams
involves team members physically working at the same location or holding
project meetings together in a common setup.
,Virtual Teams
are teams whose members interact primarily through electronic
communications. Members of a virtual team may be within the same building
or across continents.
Two common situations occur that may prompt a change to the baseline
scope
The scope may be expanded to include additional functionality or the scope
may be diminished due to changes in the project environment such as
reduced funding or requirements or changing time/due date.
Scope creep
occurs when the project team integrates enhancements to the scope without
proper evaluation and approval.
work performance data
will identify the work activities that are completed, partially completed, or
not started.
risk register
is a list of potential risks, how the risks will be monitored, and what action
will be taken should the risk event occur.
, corrective action
is a document issued to identify quality failures and how they will be
corrected. The deliverable itself may need to be reworked and the project
plan may need to be revised to ensure that future deliverables do not include
the same error.
The Four Categories of Change
Contingency plans, improvement changes, external events, scope change
The change management system
is in place to formally identify, evaluate, decide, and communicate project
changes.
Recording
is the process of documenting and archiving project-related information.
Reporting
is a key nonverbal communications methodology used to inform and to
document project information.
Weekly status reports that are often working documents for the team to
communicate:
Accomplishments, Issues, Schedules, Resource utilization