EXAM 1 REVIEW 2026 EXAM
QUESTIONS AND ANSWERS |
100% PASS
What is management? - 🧠 ANSWER ✔✔the attainment of organizational
goals in an effective and efficient manner through planning, organizing,
leading, and controlling organizational resources
What are the four basic functions of management? - 🧠 ANSWER
✔✔Planning, organizing, leading, controlling.
,What is an organization? - 🧠 ANSWER ✔✔a social entity that is goal
directed and deliberately structured
What are the manager's skill set? - 🧠 ANSWER ✔✔Technical, human,
conceptual.
technical skills - 🧠 ANSWER ✔✔the understanding of and proficiency in the
performance of specific tasks
human skills - 🧠 ANSWER ✔✔A manager's ability to work with and through
other people and to work effectively as part of a group.
conceptual skill - 🧠 ANSWER ✔✔The cognitive ability to see the
organization as a whole and the relationships among its parts.
classical management perspective - 🧠 ANSWER ✔✔A rational scientific
approach to the study of management that seeks to make organizations
efficient operating machines
Scientific Management - 🧠 ANSWER ✔✔A subfield of the classical
perspective that emphasizes scientifically determined changes in
management practices as the solution to improving labor productivity.
,Bureaucratic organizations - 🧠 ANSWER ✔✔emphasizes management on
an impersonal, rational basis through elements such as clearly defined
authority and responsibility, formal record keeping, and separation of
management and ownership
Administrative principles - 🧠 ANSWER ✔✔A subfield of the classical
perspective that focuses on the total organization rather than the individual
worker and delineates the management functions of planning, organizing,
commanding, coordinating, and controlling.
Management science - 🧠 ANSWER ✔✔Uses mathematics, statistical
techniques, and computer technology to facilitate management decision
making, particularly for complex problems. Also called the quantitative
perspective.
Humanistic Management Perspective - 🧠 ANSWER ✔✔understanding
behaviors, needs and attitudes in the workplace
Human Relations Movement - 🧠 ANSWER ✔✔stresses the satisfaction of
employees' basic needs as the key to increased productivity
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, Human resources perspective - 🧠 ANSWER ✔✔suggests that jobs should
be designed to meet people's higher-level needs by allowing employees to
use their full potential
Behavioral Science Approach - 🧠 ANSWER ✔✔draws from psychology,
sociology, and other social sciences to develop theories about human
behavior and interaction in an organizational setting
What is specialization vs generalization? - 🧠 ANSWER ✔✔Specialization
focuses on a specific area, while generalization involves a broader range of
tasks.
What are Henri Fayol's Five Basic Functions/Elements of Management? - 🧠
ANSWER ✔✔Planning, organizing, commanding, coordinating, controlling.
Empowerment - 🧠 ANSWER ✔✔Facilitate vs. control
What is the 'Informal' Organization? - 🧠 ANSWER ✔✔organizations are not
machines and stressed that informal relationships are powerful forces that
can help the organization if properly managed.
What is the Hawthorne study? - 🧠 ANSWER ✔✔Important in shaping ideas
concerning how managers should treat workers.