KINNS THE MEDICAL ASSISTANT: AN
APPLIED LEARNING APPROACH
, Young: Kinn's The Medical Assistant, 15th Edition
Chapter 01: Becoming A Successful Student
Test Bank
Completion
1. Medical Assistants Play A Vital Role In The Healthcare Team And Are Expected To
Display Such As Dependability, Respectful Patient Care, Empathy, Initiative,
Positive Attitude, And Teamwork.
Ans:
Professional Behaviors
Professional Behaviors Are Actions That Identify The Medical Assistant As A Member Of
The Healthcare Profession.
Pts: 1
2. Learning Styles Are Determined By Your Individual Method Of , Or
Examining, New Material And The Way You Process It Or Make It Your Own.
Ans:
Perceiving
Perceiving Is The Method Individuals Use To Examine Information And Recognize It
As Real. Pts: 1
3. Can Evaluate Conflicting Information And Make A Decision To Act
Based On Their Knowledge And Willingness To Be Open Minded About All
Possibilities.
Ans:
Critical Thinkers
Critical Thinking Involves Considering All Aspects Of A Situation When Making Decisions
Or Before Taking Action.
Pts: 1
Ref: Affect: I. 1. Apply Critical Thinking Skills In Performing Patient Assessment
And Care
4. Learning Are The Ways That You Like To Learn And That Have Proven
Successful In The Past.
Ans:
Preferences
Learning Preferences Determine Individual Learning Methods.
, Test Bank 1-2
Pts: 1
5. Problem Solving And Management Techniques Are Keys To Your Success.
Ans:
Conflict
Conflict Management Involves Attempting To Resolve An Issue In A Private Place,
Clearly Stating Your Feelings About The Situation, And Working Together To Reach A
Solution.
Pts: 1
6. The First Step To Reaching A Solution To A Problem Or Conflict Is To Identify The
.
Ans:
Problem
Central
Issue
The Cause Of The Conflict Must Be Identified Before Solutions Can Be
Researched. Pts: 1
7. Methods For Determining Possible Solutions To A Conflict Are To Brainstorm Or To Make
A(N)
List.
Ans:
Pros And Cons
Developing A Pros And Cons List Helps The Individual Identify Possible
Solutions. Pts: 1
8. Once You Have Decided On A Solution To The Problem, It Is Essential To The
Outcomes Of Your Solution And Decide Whether It Solved The Problem Or Whether
Another Approach Should Be Tried.
Ans:
Evaluate
Evaluating The Outcome Of The Attempted Solution Helps Determine Whether It Is
The Correct One Or Whether An Alternate Solution Should Be Tried.
Pts: 1
9. Allows You To Express Your Thoughts And Feelings Honestly And
Enables You To Stand Up For Yourself In A Reasonable And Rational Manner Without
An Emotional Scene.
Copyright © 2011 by Saunders, an affiliate of Elsevier Inc.
, Test Bank 1-3
Ans:
Copyright © 2011 by Saunders, an affiliate of Elsevier Inc.