FOC Chapter 2 Test Exam UPDATED
ACTUAL QUESTIONS AND CORRECT
ANSWERS
Verbal communication - CORRECT ANSWER the use of language to convey meaning
Language - CORRECT ANSWER the code we use to communicate with each other
Meaning - CORRECT ANSWER whatever message someone is trying to convey to
others as well as how that message is interpreted
What are the four main functions of communication - CORRECT
ANSWER instrumental, creative, analytical, social
Instrumental function - CORRECT ANSWER when language is used as a directive or a
means of getting others to think or do something, such as when going over instructions or
assignment details with others
Creative function - CORRECT ANSWER when language is used in an imaginative
way, such as metaphors, similes, hyperboles, alliteration
Metaphor - CORRECT ANSWER creatively compares two things that do not at first
seem alike
Simile - CORRECT ANSWER creatively compares two unlike things, using the word
like or as
Hyperbole - CORRECT ANSWER the use of exaggeration to make a point
Alliteration - CORRECT ANSWER the repetition of the initial sound of a word
, Analytical function - CORRECT ANSWER involves using critical thinking skills to
evaluate and critique an issue or idea such as trying to figure out complex issues or problems
Social function - CORRECT ANSWER the use of language to build and maintain
relationships
Phatic communication - CORRECT ANSWER the most casual and often briefest
exchanges that are intended to recognize the existence of another person and demonstrate
sociability rather than provide information
Trouble talk - CORRECT ANSWER exchanges in which people complain about
something without expecting a solution
Conflict management - CORRECT ANSWER the use of language to resolve issues
between or among individuals or groups
Words - CORRECT ANSWER symbols that have been assigned meanings
Symbols - CORRECT ANSWER represent an idea, process, physical entity
Sometimes there are breakdowns in the messages we encode from what - CORRECT
ANSWER the messages others decode as they attach meaning to our ideas
We use what to communicate with each other - CORRECT ANSWER symbols and
their intended meanings
Denotative meaning - CORRECT ANSWER agreed-upon meanings for
Things on what can be found in
The dictionary
ACTUAL QUESTIONS AND CORRECT
ANSWERS
Verbal communication - CORRECT ANSWER the use of language to convey meaning
Language - CORRECT ANSWER the code we use to communicate with each other
Meaning - CORRECT ANSWER whatever message someone is trying to convey to
others as well as how that message is interpreted
What are the four main functions of communication - CORRECT
ANSWER instrumental, creative, analytical, social
Instrumental function - CORRECT ANSWER when language is used as a directive or a
means of getting others to think or do something, such as when going over instructions or
assignment details with others
Creative function - CORRECT ANSWER when language is used in an imaginative
way, such as metaphors, similes, hyperboles, alliteration
Metaphor - CORRECT ANSWER creatively compares two things that do not at first
seem alike
Simile - CORRECT ANSWER creatively compares two unlike things, using the word
like or as
Hyperbole - CORRECT ANSWER the use of exaggeration to make a point
Alliteration - CORRECT ANSWER the repetition of the initial sound of a word
, Analytical function - CORRECT ANSWER involves using critical thinking skills to
evaluate and critique an issue or idea such as trying to figure out complex issues or problems
Social function - CORRECT ANSWER the use of language to build and maintain
relationships
Phatic communication - CORRECT ANSWER the most casual and often briefest
exchanges that are intended to recognize the existence of another person and demonstrate
sociability rather than provide information
Trouble talk - CORRECT ANSWER exchanges in which people complain about
something without expecting a solution
Conflict management - CORRECT ANSWER the use of language to resolve issues
between or among individuals or groups
Words - CORRECT ANSWER symbols that have been assigned meanings
Symbols - CORRECT ANSWER represent an idea, process, physical entity
Sometimes there are breakdowns in the messages we encode from what - CORRECT
ANSWER the messages others decode as they attach meaning to our ideas
We use what to communicate with each other - CORRECT ANSWER symbols and
their intended meanings
Denotative meaning - CORRECT ANSWER agreed-upon meanings for
Things on what can be found in
The dictionary
