IDSC 3001 TOPICS 3 AND 4 EXAM QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026

IDSC 3001 TOPICS 3 AND 4 EXAM QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026 Blockchain - Answers Distributed and decentralized ledger that records and verifies transactions ownership. Replicates itself everywhere it goes. Very hard to hack, but also unstable. Describes a concept of technology, not a single specific tech. - Supply chain is one of the premier business use cases for ___________. - Loss of competitive advantage for banks due to virtual, ___________-based currency (i.e. Bitcoin) Cold Chain - Answers A supply chain that uses refrigeration and other tech to maintain perishable goods - When you have produce/food/products that need to be refrigerated, that is a special exception. Customer Data - Answers Loyalty programs, ad platforms, in-store sales, and web browsing are great sources of this. - Whatever customers decide to buy (or not buy), they are providing the system with data) Computer Vision - Answers Combined with pallet-scanning hardware, this tech allows Lineage Inc. to streamline the receiving process Programming Language - Answers This provides the standards, syntax, statements, and instructions for writing computer software. Typically compiled into standalone executables. - Many commercial apps are written in a variant of C (C++, C#, or Objective-C), Visual Basic, Java, or SQL - Used to develop full-fledged applications Syntax - Answers the grammar rules for programming languages. Rules and structure of how we write the code so that the computer can understand it. Integrated Development Environment (IDE) - Answers an app that includes an editor (a sort of programmer's word processor), debugger, compiler, among other tools. Most professional programmers use this to write their code. - Similar to MS Word, but for code Scripting Language - Answers programming tool that executes within an application. Ready to run right away. Often used for automation and quick tasks. - Ex: Usually interpreted and run within a host application - Ex: VB Script automates functions in Office - Ex: JavaScript helps make Web more interactive - Ex: Python is used in Web development and Big Data efforts - Ex: R is popularly used for analytics Shopper Genome - Answers McKinsey uses this term to describe customer age, race, religion, life moments, digital channel preferences, retirement data, and benefit plans of a customer Planning - Answers The first step in the supply chain business process. Contingent Workforce - Answers Workers engaged on a temporary or fixed term basis to provide specific services for a specific timeframe. These workers typically do not have access to benefits (health, wellness, bonus, etc.) of traditional employees. - Not employees - Typically, the company pays the firm that directly employs these workers, who then pays the workers Internal Workforce - Answers employees hired by the company Talent Management - Answers This HRMS component administers processes such as recruiting, hiring, and onboarding Operating System (OS) - Answers Software that controls computer hardware and establishes standards for applications. - Ex: Apple iOS, Linux, Windows, macOS - Allows app developers to write apps irrespective of the type of machine Application ("App") - Answers This software performs the work that users and organizations are interested in accomplishing. Desktop _____________, enterprise software, utilities, and other programs that perform specific tasks for users and organizations - Ex: games, MS Word, Web browser, calculator Human Resources - Answers This enterprise process must address trends such as global workforces, social issues, and new relationships between workers and robots Enterprise Resource Planning (ERP) - Answers A software package that integrates the administrative functions of a business, such as accounting, finance, procurement, and human resources. This typically provides a single source of data (i.e. accounting codes) for Supply Chain Management. - Planning, tracking, and managing people, materials, financials, (and customers). - Integrates the functions of a business: sales and inventory, manufacturing and purchasing, HR, order tracking and decision support - Automates many back-office functions in a single database and software application Field to Fork - Answers food industry works with farmers, giving very specific instructions. Turning plants and food supply into product that is sold, and getting it to the consumer (i.e. eating it) - During our lecture, we identified the unique phrasing from General Mills to describe their supply chain process which has initials FTF. Customer Relationship Management (CRM) - Answers A system used to support customer-related sales and marketing activities. A strategy used to learn more about customers' behaviors in order to develop stronger relationships - A process to better understand customers' needs and meeting those needs using tech - Provides the company with data, helping them to serve customers better and become more profitable Supply Chain Management (SCM) - Answers systems that can help a firm manage aspects of its value chain through delivery of finished products and services at the point of consumption - the management of the flow of goods and services. Includes the movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption. Business Intelligence (BI) Systems - Answers systems that used data created by other systems to provide reporting and analysis Hardware - Answers the physical components of a computer (tangible) - Ex: keyboard, mouse, screen, internals Software - Answers the code of programs and other systems (intangible) - Ex: gets your computer to behave like a Web browser or word processor, lets your smartphone play music and video, enables your bank's ATM to release cash - Two types: operating systems and applications Software Package - Answers software product offered commercially by a 3rd party. A 3rd party has created the software and is selling it to multiple buyers Custom/Proprietary Software - Answers software written by the company using it (i.e. the company itself) Database Management System - Answers can be set up to work with several applications both within and outside the firm. Integrated apps allow the apps to share data through a _________. Systems Thinking - Answers Required to have successful business capabilities - All of the following support capability: people, IT strategy, process, technology Front-Office - Answers customer-facing operations Back-Office - Answers internal-facing operations. - Ex: accounting, accounts receivable, accounts payable, etc. Enterprise Applications - Answers apps that every company has and uses. Serve common, core business needs. Large and complicated systems that serve multiple mission-critical business needs - Support organizations' operational transactions, decision making, reporting, and compliance requirements - Scalable, distributed, component-based, and mission-critical - Ex: ERP, SCM, CRM, HRMS, BI Product Management - Answers centered around the development and lifecycle of a _________. - _________ __________ are responsible for defining the product vision, strategy, and roadmap. They gather customer feedback, analyze market trends, and work with cross-functional teams to ensure that the __________ meets customer needs and business goals. Project Management - Answers Focuses on the planning, execution, and completion of specific projects. It involves managing resources, timelines, budgets, and risks to achieve defined objectives within a set timeframe. - _________ __________ ensure that _________ are delivered on time, within scope, and within budget - Ex: if you're a consulting company, you typically do _________ for companies. Organize resources, consolidate time and billing rates, organize bills Procure to Pay - Answers the process that goes from buying things to paying for them Procurement - Answers typically the act of buying things Order to Cash - Answers allowing customers to make orders and collecting money from them Plan to Produce - Answers putting together manufacturing plans, doing the manufacturing, and putting together products Hire to Retire - Answers the idea we need to support employees through all their processes (i.e. welcoming them in, teaching them, all the way through to when it's time to retire and help them get packages, etc.) Credit Check - Answers the accounting department checks the buyer's credit to ensure that they can actually afford a product, before shipping the physical product - This would be used for things like heavy machinery Challenges with Implementing ERP - Answers - Difficult process - Companies must either conform to the software or modify the software - It's hard to integrate with other systems, including integration of data from multiple sources - There are risks in using one vendor (i.e. price hikes, changing systems becomes difficult later) - Vendors continually update software, forcing companies to stay current for support On Premises ("On-Prem") - Answers when a company buys a product from a vendor and has its own IT people work on it on its own servers Key Supply Chain Management Process - Answers 1. Planning 2. Source 3. Make 4. deliver 5. Return Supplier - Answers other companies that provide the parts/raw materials that a firm needs Planning (Supply Chain) - Answers balancing resources with requirements, align supply chain with business financial plan Source (Supply Chain) - Answers identify suppliers, schedule deliveries, manage inventory Make (Supply Chain) - Answers schedule production, evaluate quality and performance, manage work in process Deliver (Supply Chain) - Answers select carriers, route shipments, manage warehouses, invoice customers Return (Supply Chain) - Answers authorize returns, schedule returns, receive returns, issue return credit - Software must be able to deal with every possible situation