PAD 3003 EXAM QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026
The boundaries between policy and administration are clear - Answers false
What was the initial motive that caused of the water crisis in Flint, Michigan? - Answers improving
municipal finances
Expectations for how public servants conduct themselves are higher than expectations for business
(private sector) officials. - Answers true
Capitalism - Answers a system where the economy is maintained by private investors for profit
Democracy - Answers run by the will of the people
Governance - Answers combination of authorities and interest that provide direction for communities
Government - Answers constitutionally created, tax payer funded
In this week's video lecture, Dr. Sanders notes that in the early days of the United States, public
service was primarily undertaken by which group? - Answers The Landed Gentry
According to this week's readings, the Department of Transportation learned how to overcome the
problem of too little deliberation. What did they focus on in order to do so? - Answers increase
representativeness and quality of dialogue
Which of the following are reasons why citizen engagement is essential? - Answers to create resilient
communities
to enlist coproduction
to avoid policy failure
to keep public processes and services tightly linked to the people being served
When resources are adequate and plans logical, public programs will succeed regardless if the public
accepts them. - Answers false
refers to government reaching out to the public and providing information in such a way that the
public is knowledgeable about events. refers to government soliciting - Answers outward engagement
inward engagement
Citizen Participation - Answers The process in which citizens engage in public affairs including voting,
giving input, eval
collaboration - Answers working together towards a common goal
coproduction - Answers Citizen participation and execution of government action
representativeness - Answers the degree to which a process or workforce reflects the characteristics
of stakeholders or the public
social capital - Answers social norms and social structures that emerge and guide individual behavior
toward common ends
Volunteerism - Answers The primary basis of coproduction in which people follow the rules or provide
services without being monetarily compensated
In this week's guest video, in what way does Dr. Steve Spina say that administrators need to lead in
order to establish a strong organizational culture? - Answers By Example
Woodrow Wilson argued that the work of public administration could best be understood by dividing
the process of governing into two segments. - Answers political - inputs
administration - outputs
According to this weeks' reading, it's harder to frame a constitution than run it. - Answers false
Which of the following are examples of "capacity building tools" - Answers Government corporations
Food stamps
Grants
Pollution credits
Contracts
The terms leadership and management can be used interchangeably, meaning almost the same thing.
- Answers false
According to this weeks' reading, one of the most important qualities of effective leaders is
unwarranted.... - Answers optimism
Workers need close supervision (micromanage) - Answers Theory x
Workers want training and development opportunities. - Answers Theory y
Workers are motivated by pay for performance structures. - Answers Theory x
Workers want participative decision making. - Answers Theory y
Henry Mintzberg defined organizations in three essential elements. What are they? - Answers middle
line, operating core, and strategic apex
, process engineering - Answers fredrick taylor
managers know how the work best be performed - Answers fredrick taylor
bureaucracy is the best design - Answers max weber
hierarchy works because of deference to authority - Answers max weber
Weber thought bureaucracy was a positive word - Answers true
A reorganization strategy is beneficial because it gives the appearance of forward-moving change, but
doesn't typically result in actual power changes. - Answers false
In this week's guest video, Jill Silverboard shares a story of how the City of Clearwater responded to
the 2008 financial crisis by shifting the city's support functions to what organizational form? - Answers
centralized
enable people to work toward a common goal and deliver uniform outputs in pursuit of the mission -
Answers coordination mechanisms
assumes managers closely supervise and direct the work of subordinates - Answers scientific
management
building blocks that construct an organization - Answers design elements
organizations that adapt to change by identifying problems - Answers learning organizations
the shape and contours of an organization - Answers organizational structure
ranked series of levels within an organization - Answers hierarchy
According to the 2015 survey referenced in this week's reading, which of the following is the best
place to work in the federal government? - Answers National Aeronautics and Space Administration
For which of the following reasons is retention of staff a significant challenge for small nonprofit
organizations? - Answers low ceiling for upward mobility
salary limitations
Human Resources management in nonprofits is more similar to HR processes in government than
private business. - Answers false
In which section of government is union representation the highest? - Answers local
Abraham Maslow
hierarchy of needs suggests people are motivated to satisfy primal needs first
Clayton Alderfer
hierarchy consisted of existence, relatedness, and growth (ERG)
Frederick Herzberg
two factor theory: hygiene factors and motivators
J. Stacy Adams
equity theory-- seek to maintain parity
Victor Vroom
motivation = expectancy + instrumentality + valence
Douglas McGregor
two sets of assumptions of how workers are motivated to perform - Answers
Pickering
Supreme Court Case-- citizens don't give up their right to speak just because they're an employee of
the State
Pendleton Act
established that federal positions should be awarded on the basis of merit vs. political affiliation,
personal favor, or subjective whim
Garcetti
Supreme Court Case-- public employees are not speaking as citizens when they are speaking to fulfill a
responsibility of their job
Civil Service Reform Act
required the federal workforce be reflective of the nation's diversity - Answers
The boundaries between policy and administration are clear - Answers false
What was the initial motive that caused of the water crisis in Flint, Michigan? - Answers improving
municipal finances
Expectations for how public servants conduct themselves are higher than expectations for business
(private sector) officials. - Answers true
Capitalism - Answers a system where the economy is maintained by private investors for profit
Democracy - Answers run by the will of the people
Governance - Answers combination of authorities and interest that provide direction for communities
Government - Answers constitutionally created, tax payer funded
In this week's video lecture, Dr. Sanders notes that in the early days of the United States, public
service was primarily undertaken by which group? - Answers The Landed Gentry
According to this week's readings, the Department of Transportation learned how to overcome the
problem of too little deliberation. What did they focus on in order to do so? - Answers increase
representativeness and quality of dialogue
Which of the following are reasons why citizen engagement is essential? - Answers to create resilient
communities
to enlist coproduction
to avoid policy failure
to keep public processes and services tightly linked to the people being served
When resources are adequate and plans logical, public programs will succeed regardless if the public
accepts them. - Answers false
refers to government reaching out to the public and providing information in such a way that the
public is knowledgeable about events. refers to government soliciting - Answers outward engagement
inward engagement
Citizen Participation - Answers The process in which citizens engage in public affairs including voting,
giving input, eval
collaboration - Answers working together towards a common goal
coproduction - Answers Citizen participation and execution of government action
representativeness - Answers the degree to which a process or workforce reflects the characteristics
of stakeholders or the public
social capital - Answers social norms and social structures that emerge and guide individual behavior
toward common ends
Volunteerism - Answers The primary basis of coproduction in which people follow the rules or provide
services without being monetarily compensated
In this week's guest video, in what way does Dr. Steve Spina say that administrators need to lead in
order to establish a strong organizational culture? - Answers By Example
Woodrow Wilson argued that the work of public administration could best be understood by dividing
the process of governing into two segments. - Answers political - inputs
administration - outputs
According to this weeks' reading, it's harder to frame a constitution than run it. - Answers false
Which of the following are examples of "capacity building tools" - Answers Government corporations
Food stamps
Grants
Pollution credits
Contracts
The terms leadership and management can be used interchangeably, meaning almost the same thing.
- Answers false
According to this weeks' reading, one of the most important qualities of effective leaders is
unwarranted.... - Answers optimism
Workers need close supervision (micromanage) - Answers Theory x
Workers want training and development opportunities. - Answers Theory y
Workers are motivated by pay for performance structures. - Answers Theory x
Workers want participative decision making. - Answers Theory y
Henry Mintzberg defined organizations in three essential elements. What are they? - Answers middle
line, operating core, and strategic apex
, process engineering - Answers fredrick taylor
managers know how the work best be performed - Answers fredrick taylor
bureaucracy is the best design - Answers max weber
hierarchy works because of deference to authority - Answers max weber
Weber thought bureaucracy was a positive word - Answers true
A reorganization strategy is beneficial because it gives the appearance of forward-moving change, but
doesn't typically result in actual power changes. - Answers false
In this week's guest video, Jill Silverboard shares a story of how the City of Clearwater responded to
the 2008 financial crisis by shifting the city's support functions to what organizational form? - Answers
centralized
enable people to work toward a common goal and deliver uniform outputs in pursuit of the mission -
Answers coordination mechanisms
assumes managers closely supervise and direct the work of subordinates - Answers scientific
management
building blocks that construct an organization - Answers design elements
organizations that adapt to change by identifying problems - Answers learning organizations
the shape and contours of an organization - Answers organizational structure
ranked series of levels within an organization - Answers hierarchy
According to the 2015 survey referenced in this week's reading, which of the following is the best
place to work in the federal government? - Answers National Aeronautics and Space Administration
For which of the following reasons is retention of staff a significant challenge for small nonprofit
organizations? - Answers low ceiling for upward mobility
salary limitations
Human Resources management in nonprofits is more similar to HR processes in government than
private business. - Answers false
In which section of government is union representation the highest? - Answers local
Abraham Maslow
hierarchy of needs suggests people are motivated to satisfy primal needs first
Clayton Alderfer
hierarchy consisted of existence, relatedness, and growth (ERG)
Frederick Herzberg
two factor theory: hygiene factors and motivators
J. Stacy Adams
equity theory-- seek to maintain parity
Victor Vroom
motivation = expectancy + instrumentality + valence
Douglas McGregor
two sets of assumptions of how workers are motivated to perform - Answers
Pickering
Supreme Court Case-- citizens don't give up their right to speak just because they're an employee of
the State
Pendleton Act
established that federal positions should be awarded on the basis of merit vs. political affiliation,
personal favor, or subjective whim
Garcetti
Supreme Court Case-- public employees are not speaking as citizens when they are speaking to fulfill a
responsibility of their job
Civil Service Reform Act
required the federal workforce be reflective of the nation's diversity - Answers
