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Interpersonal Communication ÇÇProcess of exchanging information between individuals.
Modes of Communication ÇÇDifferent methods for transmitting information.
One-way Communication ÇÇMessage flows from sender to receiver only.
Two-way Communication ÇÇMessages exchanged back and forth between parties.
Casual Communication ÇÇLow intensity, inconsequential interactions.
Critical Communication ÇÇModerate intensity, significant consequences involved.
Crucial Communication ÇÇHigh intensity with opposing opinions and strong emotions.
Communication Cycle ÇÇProcess of encoding, sending, decoding messages.
Persuasion ÇÇInfluencing others' attitudes or behaviors.
Influence ÇÇAbility to affect others' decisions or actions.
,Relationship Management ÇÇBuilding and maintaining professional relationships.
Conflict Management ÇÇResolving disagreements effectively.
Business Writing ÇÇClear and concise written communication in business.
Confidentiality ÇÇKeeping sensitive information private.
Ethics in Communication ÇÇMoral principles guiding communication practices.
Emotional Support ÇÇProviding empathy and understanding to others.
Decision Making ÇÇChoosing between alternatives based on information.
Goal Collaboration ÇÇWorking together to achieve common objectives.
Feedback ÇÇResponses given to improve communication effectiveness.
Communication Barriers ÇÇObstacles that hinder effective message transmission.
,Active Listening ÇÇFully concentrating and responding to a speaker.
Nonverbal Communication ÇÇTransmitting messages without words, through body
language.
Digital Communication ÇÇInformation exchange via electronic platforms.
Encoding ÇÇThe process of sending a message through personal filters.
Decoding ÇÇInterpreting and understanding received messages.
Effective Communication ÇÇClear messaging that minimizes misunderstandings.
Sender ÇÇThe person who transmits a message.
Receiver ÇÇThe individual who interprets the message.
Word Choice ÇÇLanguage selection affecting message clarity and meaning.
Tone of Voice ÇÇVocal quality influencing message interpretation.
, Body Language ÇÇNon-verbal cues contributing to communication meaning.
Context ÇÇEnvironmental factors surrounding the communication situation.
Listening ÇÇTools used by receivers to comprehend messages.
Professionalism ÇÇDemonstration of competence and respect in communication.
Reputation ÇÇPublic perception shaped by communication skills.
Interpersonal Communication ÇÇSkills for effective personal interactions.
Misunderstanding ÇÇIncorrect interpretation leading to confusion.
Collaborative Relationships ÇÇPartnerships enhanced by effective communication.
Synergistic Relationships ÇÇInteractions where combined efforts exceed individual
contributions.
Communication Impact ÇÇInfluence of communication on career opportunities.