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Problem Solving at Workplace

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Summary of my developed competencies, together with intrapersonal and interpersonal skills, through participation in a group/individual problem solving process.

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Organisational Behaviour

By: Angella Bukirwa




Scenario and Tasks

You are required to collect and analyse data for the purpose of problem solving
at your current workplace. If you cannot undertake this task, you may base
your analysis on previous employment recollections where you have
undertaken or participated a problem solving situation. In doing so, you have
to discuss your developed competencies, together with intrapersonal and
interpersonal skills, through participation in a group/individual problem solving
process.

, Assignment

Introduction

Problems are faced by people as well as organization in their day to day workings and
processes. These problems can stop the productivity and can cause long term impact on the
business processes and the behavior of the people in the organization. These problems have
another aspect to them, these can be taken as learning opportunity. The problem-solving
processes and measures can help organizations in learning new things and grow by resolving
the same (Middleton, 2002). The problems in the organization mostly arise due the
difference in the actual status of an activity and the expected standards and can be resolved
by following a critical analytical process of learning and implementation.

Problem Solving at Workplace

For this particular assignment, I will be analyzing the data from my experience at Volvo for
problem solving of a particular issue that persists in the company. My role in the
organization is to handle human resources activities as a human resource trainee. Volvo is a
Swedish automobile manufacturer that is involved in production and sales of heavy-duty
trucks and construction equipment etc. The company has over 10000 employees spread
across 18 locations in different countries. With this number of employees working together
the company frequently faces problems related to work and organizational behavior.

In my term of work at Volvo, the leaders and the employees felt a separation between them
that kept them from working in a smoother manner in the company. To improve the
situation, I was given the responsibility of analyzing the issue of organizational behavior
practices and proving a solution that would have a positive effect on the company.

To solve this issue, I needed to engage with the managers and the employees in a way that
an environment of participative problem solving is developed and each member contributes
with an objective of helping in resolving the issue. To move further with the problem-solving
issue, I followed the stages of problem-solving process that include identification of the
problem, analysis of the problem, identifying solutions to the problem, evaluation of

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Uploaded on
April 13, 2021
Number of pages
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Written in
2018/2019
Type
Exam (elaborations)
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