SCAN - 2026 CERTIFICATION EXAM QUESTIONS ANSWERED CORRECTLY
True or False. In following with our Code of Conduct, you can call SCAN's EthicsPoint Hotline: 1-877-
863-3362 or go to www.ethicspoint.com to report Fraud, Waste and Abuse to SCAN. - Answers True
Which document should be completed with EVERY enrollment to ensure we coordinate care
appropriately for your client, our new SCAN member? - Answers Coordination of Care form
What two new plans will SCAN be offering in 2026? - Answers Essential Savings and Desert Choice
In regard to SCAN's Code of Conduct, it's our written commitment to follow SCAN's ethical standards
to: - Answers All of the Above
Per CMS guidelines, what document MUST be shown and explained to every prospect when
conducting a sales presentation? - Answers Star Rating Sheet
What is the new True out of Pocket Max (TrOOP) that members will experience in 2026? - Answers
$2,100
Who should you instruct your client to call if they are having issues with a bill they received? -
Answers SCAN Member Service Advocates
True or False. On the SCAN Marketing Storefront, Spanish materials are available for all service areas
and plans. - Answers True
Whenever I have questions about SCAN Health plan, I can: - Answers All of the above are GREAT
resources!
What steps are required to complete my SCAN Certification for 2026? - Answers All of the above
True or False. In following with our Code of Conduct, you can call SCAN's EthicsPoint Hotline: 1-877-
863-3362 or go to www.ethicspoint.com to report Fraud, Waste and Abuse to SCAN. - Answers True
Which document should be completed with EVERY enrollment to ensure we coordinate care
appropriately for your client, our new SCAN member? - Answers Coordination of Care form
What two new plans will SCAN be offering in 2026? - Answers Essential Savings and Desert Choice
In regard to SCAN's Code of Conduct, it's our written commitment to follow SCAN's ethical standards
to: - Answers All of the Above
Per CMS guidelines, what document MUST be shown and explained to every prospect when
conducting a sales presentation? - Answers Star Rating Sheet
What is the new True out of Pocket Max (TrOOP) that members will experience in 2026? - Answers
$2,100
Who should you instruct your client to call if they are having issues with a bill they received? -
Answers SCAN Member Service Advocates
True or False. On the SCAN Marketing Storefront, Spanish materials are available for all service areas
and plans. - Answers True
Whenever I have questions about SCAN Health plan, I can: - Answers All of the above are GREAT
resources!
What steps are required to complete my SCAN Certification for 2026? - Answers All of the above
