MSU COM 225 EXAM 1 QUESTIONS WITH VERIFIED
ACCURATE ANSWERS
What is communication? - Answers -process in which people create/regulate social
reality
What is the origin of the word communication? - Answers -"munia" meaning mutual
help
Why study communication? - Answers -to understand processes involved with comm,
create common metalanguage, improve ability to deal with others
What is communication competence? - Answers -able to carry out a role convincingly
and knowing what behaviors are appropriate
What is self competence? - Answers -managing your self esteem
What is interpretive competence? - Answers -when you understand what others mean
What is goal competence? - Answers -when you know what you want, how to get it and
overcome any obstacles
What is role competence? - Answers -when you know how to enact a particular identity
What is message competence? - Answers -when you know what to convey your goals
to others
What is communication accommodation? - Answers -any adjustments/fine tuning we
make for others, matching others comm
What are 5 kinds of goals for messages? - Answers -instrumental: how to get
something done
persuasive: cause someone to believe something
informational: providing details on something
relational: create an identity for yourself with someone
affective: focus on emtions
Components of the SMCR comm model? - Answers -sender: initiates comm
message: what's comm
channel: how it's comm
receiver: person who receives
6 things that change as we move from interpersonal to mass comm? - Answers -# of
people, physical closeness, feedback, formality, ability to adapt, planning
, What's the difference between content level and relational level messages? - Answers -
content: what is said
relational: how it's said
What's the difference between intrapersonal, interpersonal, small group, public,
mediated, and mass comm? - Answers -intra: yourself
inter: a few people
small group: 3-8 people
face to face public: single speaker, big audience
mediated public: indirect (ex: TV)
mass: depends on a lot of people & someone is in charge
What is the systems approach to interpersonal comm? - Answers -relationships are
governed by rules, wholeness, interdependence, nonsummativity, and equifinality
What are cultural, sociological, and psychological rules? - Answers -cultural: common
to large group
sociological: rules of your group
psychological: how you see something personally
Wholeness? Interdependene? Nonsummativity? Equifinality? - Answers -wholeness:
system makes sense
interdependence: affects every part
nonsummativity: whole is more than sum
equifinality: can't predict the future
6 characteristics of public relationships? - Answers -substitutable, independent,
knowledge is general, rules follow norms, tone is practical, rewards are extrinsic
6 characteristics of private relationships? - Answers -irreplaceable, interdependent,
knowledge is particular, rules are ones you made up, tone is sedimental, rewards are
intrinsic
Difference between spontaneous and symbolic comm? - Answers -unplanned v
planned, involuntary v intentional
How do nonverbal messages modify verbal messages? - Answers -complement: match
words we say
emphasize: add emotional power
repeat
contradict: nonverbals and verbals don't match
4 types of territory? - Answers -public (accessible to everyone), interactional (where
people talk), home, body
ACCURATE ANSWERS
What is communication? - Answers -process in which people create/regulate social
reality
What is the origin of the word communication? - Answers -"munia" meaning mutual
help
Why study communication? - Answers -to understand processes involved with comm,
create common metalanguage, improve ability to deal with others
What is communication competence? - Answers -able to carry out a role convincingly
and knowing what behaviors are appropriate
What is self competence? - Answers -managing your self esteem
What is interpretive competence? - Answers -when you understand what others mean
What is goal competence? - Answers -when you know what you want, how to get it and
overcome any obstacles
What is role competence? - Answers -when you know how to enact a particular identity
What is message competence? - Answers -when you know what to convey your goals
to others
What is communication accommodation? - Answers -any adjustments/fine tuning we
make for others, matching others comm
What are 5 kinds of goals for messages? - Answers -instrumental: how to get
something done
persuasive: cause someone to believe something
informational: providing details on something
relational: create an identity for yourself with someone
affective: focus on emtions
Components of the SMCR comm model? - Answers -sender: initiates comm
message: what's comm
channel: how it's comm
receiver: person who receives
6 things that change as we move from interpersonal to mass comm? - Answers -# of
people, physical closeness, feedback, formality, ability to adapt, planning
, What's the difference between content level and relational level messages? - Answers -
content: what is said
relational: how it's said
What's the difference between intrapersonal, interpersonal, small group, public,
mediated, and mass comm? - Answers -intra: yourself
inter: a few people
small group: 3-8 people
face to face public: single speaker, big audience
mediated public: indirect (ex: TV)
mass: depends on a lot of people & someone is in charge
What is the systems approach to interpersonal comm? - Answers -relationships are
governed by rules, wholeness, interdependence, nonsummativity, and equifinality
What are cultural, sociological, and psychological rules? - Answers -cultural: common
to large group
sociological: rules of your group
psychological: how you see something personally
Wholeness? Interdependene? Nonsummativity? Equifinality? - Answers -wholeness:
system makes sense
interdependence: affects every part
nonsummativity: whole is more than sum
equifinality: can't predict the future
6 characteristics of public relationships? - Answers -substitutable, independent,
knowledge is general, rules follow norms, tone is practical, rewards are extrinsic
6 characteristics of private relationships? - Answers -irreplaceable, interdependent,
knowledge is particular, rules are ones you made up, tone is sedimental, rewards are
intrinsic
Difference between spontaneous and symbolic comm? - Answers -unplanned v
planned, involuntary v intentional
How do nonverbal messages modify verbal messages? - Answers -complement: match
words we say
emphasize: add emotional power
repeat
contradict: nonverbals and verbals don't match
4 types of territory? - Answers -public (accessible to everyone), interactional (where
people talk), home, body
