3/3/26, 9:23
PM
TICO EXAM WITH COMPLETE VERIFIED QUESTIONS AND ANSWERS.
: Which one of the following circumstances would NOT B Where the
scheduled departure of any transportation is delayed or result in the travel retailer
having to offer the customer advanced by 12 hours or less
a full refund or comparable alternative travel services?
a) Where a contract permits a price increase, the
cumulative increase is more than
7% of the total price (excluding
increases caused by an increase in
the PST, GST or HST)
b) Where the scheduled departure of any
transportation is delayed or
advanced by 12 hours or less
c) Where the contract does not
permit a price increase and the
total price of the travel services is
increased, whatever the amount
or reason
d) Where a different cruise ship has been substituted
When a registered Ontario travel agency/website has A package tour of the
Canadian Rockies was purchased by a consumer from gone bankrupt, in which
scenario would a consumer be the bankrupt registered travel agency/website
but not provided to them
reimbursed by the Compensation Fund?
a) Travel services were not provided
because a hotel in northern
Ontario declared bankruptcy
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,3/3/26, 9:23
PM
b) A Mediterranean cruise was won
by a consumer as a prize in a
fundraising raffle in Ontario, but
the travel
services will not be provided
c) A package tour of the Canadian Rockies was
purchased by a consumer from the
bankrupt registered travel
agency/website but not provided
to them
d) The consumer purchases travel
services that were 100% non-
refundable, but they chose to
cancel their trip before their
travel date
https://quizlet.com/1043272603/tico- 2/34
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,3/3/26, 9:23
PM
The best description of Ontario's Travel Industry Act, b Sets down the rules
under which travel retailers and travel wholesalers must 2002 is that it? operate in
Ontario
a) Outlines the rights of consumers
b) Sets down the rules under which
travel retailers and travel
wholesalers must operate in
Ontario
c) Goes into detail to explain the
content of the related regulations
d) Provides guidelines to travel retailers and travel
wholesalers about what must be
included in vacation package
Before counselling or advising a customer, a travel a Inform the
customer of any counselling fee charged agent must:
a) Inform the customer of any counselling fee charged
b) Show a picture of the travel service being sold
c) Advise the customer of the need
for a passport or visa
d) Ask to make an imprint of the customer's credit card
Sanjita Patel, an owner of a travel retailer, has decided b A total price
including all fees, levies, service charges and taxes to put an advertisement on
her website for some
special local bus tours. Ontario
Regulation 26/05 requires that the
advertisement shows:
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flash-cards/
, 3/3/26, 9:23
PM
a) A base price plus an itemized list
of all fees, levies, service
charges and taxes
b) A total price including all fees,
levies, service charges and taxes
c) A base price plus a total for all
fees, levies, service charges and
taxes
d) A total price with all taxes except
retail sales tax and federal goods
and services
The phrase "to regulate consumer protection by
b) Mission
Statement of Tico promoting awareness, education,
and compliance as
part of the efficient and effective
regulation of Ontario's travel
industry" is the:
a) Mission statement of the
Ministry of Public and Business
Service Delivery
b) Mission statement of TICO
c) Vision statement of TICO
d) Purpose of the Travel Industry Act, 2002
George Lee, a customer, has booked a package tour of c) The
name of the owner of the travel agency website British Columbia. Which
of the following is NOT
https://quizlet.com/1043272603/tico- 4/34
flash-cards/
PM
TICO EXAM WITH COMPLETE VERIFIED QUESTIONS AND ANSWERS.
: Which one of the following circumstances would NOT B Where the
scheduled departure of any transportation is delayed or result in the travel retailer
having to offer the customer advanced by 12 hours or less
a full refund or comparable alternative travel services?
a) Where a contract permits a price increase, the
cumulative increase is more than
7% of the total price (excluding
increases caused by an increase in
the PST, GST or HST)
b) Where the scheduled departure of any
transportation is delayed or
advanced by 12 hours or less
c) Where the contract does not
permit a price increase and the
total price of the travel services is
increased, whatever the amount
or reason
d) Where a different cruise ship has been substituted
When a registered Ontario travel agency/website has A package tour of the
Canadian Rockies was purchased by a consumer from gone bankrupt, in which
scenario would a consumer be the bankrupt registered travel agency/website
but not provided to them
reimbursed by the Compensation Fund?
a) Travel services were not provided
because a hotel in northern
Ontario declared bankruptcy
https://quizlet.com/1043272603/tico- 1/34
flash-cards/
,3/3/26, 9:23
PM
b) A Mediterranean cruise was won
by a consumer as a prize in a
fundraising raffle in Ontario, but
the travel
services will not be provided
c) A package tour of the Canadian Rockies was
purchased by a consumer from the
bankrupt registered travel
agency/website but not provided
to them
d) The consumer purchases travel
services that were 100% non-
refundable, but they chose to
cancel their trip before their
travel date
https://quizlet.com/1043272603/tico- 2/34
flash-cards/
,3/3/26, 9:23
PM
The best description of Ontario's Travel Industry Act, b Sets down the rules
under which travel retailers and travel wholesalers must 2002 is that it? operate in
Ontario
a) Outlines the rights of consumers
b) Sets down the rules under which
travel retailers and travel
wholesalers must operate in
Ontario
c) Goes into detail to explain the
content of the related regulations
d) Provides guidelines to travel retailers and travel
wholesalers about what must be
included in vacation package
Before counselling or advising a customer, a travel a Inform the
customer of any counselling fee charged agent must:
a) Inform the customer of any counselling fee charged
b) Show a picture of the travel service being sold
c) Advise the customer of the need
for a passport or visa
d) Ask to make an imprint of the customer's credit card
Sanjita Patel, an owner of a travel retailer, has decided b A total price
including all fees, levies, service charges and taxes to put an advertisement on
her website for some
special local bus tours. Ontario
Regulation 26/05 requires that the
advertisement shows:
https://quizlet.com/1043272603/tico- 3/34
flash-cards/
, 3/3/26, 9:23
PM
a) A base price plus an itemized list
of all fees, levies, service
charges and taxes
b) A total price including all fees,
levies, service charges and taxes
c) A base price plus a total for all
fees, levies, service charges and
taxes
d) A total price with all taxes except
retail sales tax and federal goods
and services
The phrase "to regulate consumer protection by
b) Mission
Statement of Tico promoting awareness, education,
and compliance as
part of the efficient and effective
regulation of Ontario's travel
industry" is the:
a) Mission statement of the
Ministry of Public and Business
Service Delivery
b) Mission statement of TICO
c) Vision statement of TICO
d) Purpose of the Travel Industry Act, 2002
George Lee, a customer, has booked a package tour of c) The
name of the owner of the travel agency website British Columbia. Which
of the following is NOT
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