QUESTIONS AND VERIFIED ANSWERS WITH
RATIONALES A+ GRADE ASSURED 2026
VERSION 1 b r
READING
Passage:
Effective communication is a critical componentof healthcare. Studies show that cl
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ear and concisecommunication among healthcare professionals significantly reduces
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medical errors and improves patient outcomes. In hospitals, nurses, physicians, and
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other staff must collaborate closely to ensure that patient care plans are followed corr
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ectly. Miscommunication, on the other hand, can lead to medication errors, delayed
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treatment, and increased stress for patients and staff.
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Training programs focused on communication skills, such as active listening, clear d
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ocumentation, and properhandoff procedures,have been proven to mitigate these ris
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ks. Hospitals that implement standardized communication protocols often report hig
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her patient satisfaction and fewer adverse events. Therefore, healthcare institutions
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must prioritize communication training to maintain high-quality patient care.
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1. Which statement best expresses the main idea of the passage?
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A. Hospitals rely heavily on technology br br br br
B. Effective communication improves patient safety br br br br
C. Nurses face increased workloads br br br
D. Policies are difficult to enforce br br b r br
Answer: B br
Rationale:The passage emphasizes communication as the key factor in improving pati
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ent outcomes and reducing errors.
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,2. Which sentence from the passagebest supports the author’s claim?
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A. Studies show that clear and concise communication among healthcare professio
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nals significantly reduces medical errors and improves patient outcomes.
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B. Hospitals, nurses, and physicians collaborate closely
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C. Miscommunication can lead to delayed treatment br br br br br
D. Training programs focus on communication skills
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Answer: A br
Rationale:This sentence directly states the main claim with evidence.
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3. What does the word mitigate most nearly mean as used in the passage?
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A. Worsen
B. Reduce
C. Delay
D. Ignore
Answer: B br
Rationale:Mitigate means to make less severe or lessen the impact.
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4. Which inference can be made based on the passage?
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A. Communication training is unnecessary br br br
B. Miscommunication increases the risk of errors br br br br br
C. Technology eliminates mistakes br b r
D. Policies are more important than staff
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Answer: B br
Rationale:The passage links poorcommunication to negative outcomes.
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,5. Which statement is an opinion?
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A. Training programs have proven effectiveness
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B. Miscommunication can lead to delayed treatment br br br br br
C. Hospitals should prioritize communication training
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D. Clear documentation reduces errors
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Answer: C br
Rationale:This expresses what should be done,not a verifiable fact.
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6. What is the author’s primary purpose?
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A. To entertain
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B. To persuade
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C. To narrate
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D. To criticize
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Answer: B br
Rationale:The passage aims to convince healthcare institutions of the importance of
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communication.
7. Which word best describes the tone of the passage?
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A. Sarcastic
B. Informative
C. Hostile
D. Humorous
Answer: B br
Rationale:The passage presents information and evidence objectively.
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, 8. What does the word protocols most nearly mean as used in the passage?
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A. Guidelines
B. Equipment
C. Employees
D. Meetings
Answer: A br
Rationale:Protocols refer to standardized procedures.
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9. Which conclusion is supported bythe passage?
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A. Communication has no impact on patient care br br br br br br
B. Implementing communication training reduces errors br br br br
C. Only physicians need communication skills
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D. Hospitals should avoid standardized protocols
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Answer: B br
Rationale:Training programs are shown to reduce medical errors.
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10. Which sentence best summarizes the passage?
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A. Hospitals face many challengesbr br br
B. Communication among healthcare staff improves safety and outcomes
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C. Policies are difficult to enforce
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D. Nurses have increased responsibilities
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Answer: B br
Rationale:This captures the main point concisely.
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11. Which transition word bestfits the sentence:
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“ communication is essential, it requires consistent practice.” br br br br br br
A. Although
B. Therefore
C. Because
D. However