TEST 2026 QUESTIONS AND CORRECT
ANSWERS GRADED A+
● Trustees. Answer: Members of the governing board of not-for-profit
organziations who volunteer their time; the title reflects their acceptance
of the asses in the trust for the community; also may be called directors
● Strategic Scorecard. Answer: Measures of overall enterprise
performance grouped in major dimensions-customers, staff and
suppliers, operations (quality and cost), and finance; reported to the
governing board and appropriate for service lines, the healthcare
organization as a whole, or its major components
● Strategic Business Unit. Answer: A profit center in an organization
that focuses on a product line or market segment
● Span of Control. Answer: The number of subordinates reporting to a
supervisor
● Reserved powers. Answer: Decisions permanently vested in the
central corporation of a multicorporate system