Questions and Verified Answers
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publics - 🧠 ANSWER ✔✔groups of people with shared interests; have an
effect on the organization, are affected by the organization, or both
general public - 🧠 ANSWER ✔✔a nonspecific term referring to everyone in
the world, making the concept rather meaningless in strategic
communication and relationship building
,organization - 🧠 ANSWER ✔✔a group of people organized in pursuit of a
mission
nongovernmental organization - 🧠 ANSWER ✔✔A group of people
organized at the local, national or international level, often serving
humanitarian functions and encouraging political participation
public relations - 🧠 ANSWER ✔✔the management of communication
between an organization and its publics
crowdsource - 🧠 ANSWER ✔✔to obtain information or input into a particular
task or project by enlisting the services of a number of people, either paid
or unpaid, typically via the Internet.
spin - 🧠 ANSWER ✔✔disingenuous strategic communication involving
skewed interpretation or presentation of information
social media influencer - 🧠 ANSWER ✔✔social media user who has earned
credibility with specific publics and who can be instrumental in strategic
communication programs because of their reach and engagement
, authenticity - 🧠 ANSWER ✔✔the degree to which one communicates
reliably, accurately and true to his or her own character and the character
of the organization that he or she represents
transparency - 🧠 ANSWER ✔✔deliberate attempt to make available all
legally reasonable information for the purpose of enhancing the reasoning
ability of publics
Arthur Page - 🧠 ANSWER ✔✔- longtime VP of AT&T
- one of the first PR people to reach that level of management in an
organization of that magnitude
- early proponent of authenticity and transparency
listening - 🧠 ANSWER ✔✔deliberately paying attention to and processing
what others are communicating
two-way communication - 🧠 ANSWER ✔✔when both parties send and
receive info in an exchange, as opposed to the one-way dissemination of
info from an organization to its publics
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