Page | 1
, Table Of Contents
Chapter 1 Decision Making, Problem Solving, Critical Thinking, And Clinical Reasoning: Requisites For
Successful Leadership And Management
Chapter 2 Classical Views Of Leadership And Management
Chapter 3 Twenty-First-Century Thinking About Leadership And
Management Chapter 4 Ethical Issues
Chapter 5 Legal And Legislative Issues
Chapter 6 Patient, Subordinate, Workplace, And Professional Advocacy
Chapter 7 Organizational Planning
Chapter 8 Planned Change
Chapter 9 Time Management
Chapter 10 Fiscal Planning
Chapter 11 Career Planning And Development In Nursing
Chapter 12 Organizational Structure
Chapter 13 Organizational, Political, And Personal Power
Chapter 14 Organizing Patient Care
Chapter 15 Employee Recruitment, Selection, Placement, And Indoctrination
Chapter 16 Socializing And Educating Staff In A Learning Organization
Chapter 17 Staffing Needs And Scheduling Policies
Chapter 18 Creating A Motivating Climate
Chapter 19 Organizational, Interpersonal, And Group Communication
Chapter 20 Delegation
Chapter 21 Effective Conflict Resolution And Negotiation
Chapter 22 Collective Bargaining, Unionization, And Employment Laws
Chapter 23 Quality Control
Chapter 24 Performance Appraisal
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,Chapter 25 Problem Employees: Rule Breakers, Marginal Employees, And Those With Substance Use
Disorder
Chapter 1 Decision Making, Problem Solving, Critical Thinking, And Clinical Reasoning:
Requisites For Successful Leadership And Management
1. What Statement Is True Regarding Decision Making?
A) It Is An Analysis Of A Situation
B) It Is Closely Related To Evaluation
C) It Involves Choosing Between Courses Of Action
D) It Is Dependent Upon Finding The Cause Of A
Problem Answer C
Feedback:
Decision Making Is A Complex Cognitive Process Often Defined As Choosing A Particular Course Of
Action. Problem Solving Is Part Of Decision Making And Is A Systematic Process That Focuses On
Analyzing A Difficult Situation. Critical Thinking, Sometimes Referred To As Reflective Thinking, Is
Related To Evaluation And Has A Broader Scope Than Decision Making And Problem Solving.
2. What Is A Weakness Of The Traditional Problem-Solving Model?
A) Its Need For Implementation Time
B) Its Lack Of A Step Requiring Evaluation Of Results
C) Its Failure To Gather Sufficient Data
D) Its Failure To Evaluate
Alternatives Answer A
Feedback:
The Traditional Problem-Solving Model Is Less Effective When Time Constraints Are A Consideration.
Decision Making Can Occur Without The Full Analysis Required In Problem Solving. Because Problem
Solving Attempts To Identify The Root Problem In Situations, Much Time And Energy Are Spent On
Identifying The Real Problem.
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, 3. Which Of The Following Statements Is True Regarding Decision Making?
A) Scientific Methods Provide Identical Decisions By Different Individuals For The Same Problems
B) Decisions Are Greatly Influenced By Each Person's Value System
C) Personal Beliefs Can Be Adjusted For When The Scientific Approach To Problem Solving Is Used
D) Past Experience Has Little To Do With The Quality Of The
Decision Answer B
Feedback:
Values, Life Experience, Individual Preference, And Individual Ways Of Thinking Will Influence A
Person's Decision Making. No Matter How Objective The Criteria Will Be, Value Judgments Will
Always Play A Part In A Person's Decision Making, Either Consciously Or Subconsciously.
4. What Influences The Quality Of A Decision Most Often?
A) The Decision Maker's Immediate Superior
B) The Type Of Decision That Needs To Be Made
C) Questions Asked And Alternatives Generated
D) The Time Of Day The Decision Is Made Answer C
Feedback:
The Greater The Number Of Alternatives That Can Be Generated By The Decision Maker, The Better
The Final Decision Will Be. The Alternatives Generated And The Final Choices Are Limited By Each
Person's Value System.
5. What Does Knowledge About Good Decision Making Lead One To Believe?
A) Good Decision Makers Are Usually Right-Brain, Intuitive Thinkers
B) Effective Decision Makers Are Sensitive To The Situation And To Others
C) Good Decisions Are Usually Made By Left-Brain, Logical Thinkers
D) Good Decision Making Requires Analytical Rather Than Creative
Processes Answer B
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, Table Of Contents
Chapter 1 Decision Making, Problem Solving, Critical Thinking, And Clinical Reasoning: Requisites For
Successful Leadership And Management
Chapter 2 Classical Views Of Leadership And Management
Chapter 3 Twenty-First-Century Thinking About Leadership And
Management Chapter 4 Ethical Issues
Chapter 5 Legal And Legislative Issues
Chapter 6 Patient, Subordinate, Workplace, And Professional Advocacy
Chapter 7 Organizational Planning
Chapter 8 Planned Change
Chapter 9 Time Management
Chapter 10 Fiscal Planning
Chapter 11 Career Planning And Development In Nursing
Chapter 12 Organizational Structure
Chapter 13 Organizational, Political, And Personal Power
Chapter 14 Organizing Patient Care
Chapter 15 Employee Recruitment, Selection, Placement, And Indoctrination
Chapter 16 Socializing And Educating Staff In A Learning Organization
Chapter 17 Staffing Needs And Scheduling Policies
Chapter 18 Creating A Motivating Climate
Chapter 19 Organizational, Interpersonal, And Group Communication
Chapter 20 Delegation
Chapter 21 Effective Conflict Resolution And Negotiation
Chapter 22 Collective Bargaining, Unionization, And Employment Laws
Chapter 23 Quality Control
Chapter 24 Performance Appraisal
Page | 2
,Chapter 25 Problem Employees: Rule Breakers, Marginal Employees, And Those With Substance Use
Disorder
Chapter 1 Decision Making, Problem Solving, Critical Thinking, And Clinical Reasoning:
Requisites For Successful Leadership And Management
1. What Statement Is True Regarding Decision Making?
A) It Is An Analysis Of A Situation
B) It Is Closely Related To Evaluation
C) It Involves Choosing Between Courses Of Action
D) It Is Dependent Upon Finding The Cause Of A
Problem Answer C
Feedback:
Decision Making Is A Complex Cognitive Process Often Defined As Choosing A Particular Course Of
Action. Problem Solving Is Part Of Decision Making And Is A Systematic Process That Focuses On
Analyzing A Difficult Situation. Critical Thinking, Sometimes Referred To As Reflective Thinking, Is
Related To Evaluation And Has A Broader Scope Than Decision Making And Problem Solving.
2. What Is A Weakness Of The Traditional Problem-Solving Model?
A) Its Need For Implementation Time
B) Its Lack Of A Step Requiring Evaluation Of Results
C) Its Failure To Gather Sufficient Data
D) Its Failure To Evaluate
Alternatives Answer A
Feedback:
The Traditional Problem-Solving Model Is Less Effective When Time Constraints Are A Consideration.
Decision Making Can Occur Without The Full Analysis Required In Problem Solving. Because Problem
Solving Attempts To Identify The Root Problem In Situations, Much Time And Energy Are Spent On
Identifying The Real Problem.
Page | 3
, 3. Which Of The Following Statements Is True Regarding Decision Making?
A) Scientific Methods Provide Identical Decisions By Different Individuals For The Same Problems
B) Decisions Are Greatly Influenced By Each Person's Value System
C) Personal Beliefs Can Be Adjusted For When The Scientific Approach To Problem Solving Is Used
D) Past Experience Has Little To Do With The Quality Of The
Decision Answer B
Feedback:
Values, Life Experience, Individual Preference, And Individual Ways Of Thinking Will Influence A
Person's Decision Making. No Matter How Objective The Criteria Will Be, Value Judgments Will
Always Play A Part In A Person's Decision Making, Either Consciously Or Subconsciously.
4. What Influences The Quality Of A Decision Most Often?
A) The Decision Maker's Immediate Superior
B) The Type Of Decision That Needs To Be Made
C) Questions Asked And Alternatives Generated
D) The Time Of Day The Decision Is Made Answer C
Feedback:
The Greater The Number Of Alternatives That Can Be Generated By The Decision Maker, The Better
The Final Decision Will Be. The Alternatives Generated And The Final Choices Are Limited By Each
Person's Value System.
5. What Does Knowledge About Good Decision Making Lead One To Believe?
A) Good Decision Makers Are Usually Right-Brain, Intuitive Thinkers
B) Effective Decision Makers Are Sensitive To The Situation And To Others
C) Good Decisions Are Usually Made By Left-Brain, Logical Thinkers
D) Good Decision Making Requires Analytical Rather Than Creative
Processes Answer B
Page | 4
