Update!!
1. External Environ- Outside influences like competitors and legal, political, sociocultural, economic,
ment and technological factors such as state and federal laws and issues attecting
population health, wellness, and safety, and the presence or absence of public or
private insurance coverage
2. Internal Environ- Factors within the organization (employees, patients, protocols)
ment
3. Technology The application of scientific knowledge and tools to improve healthcare delivery
and patient outcomes
4. What is Systems A theoretical framework that views organizations as interconnected systems.
Theory?
5. How does Sys- As interconnected systems, with each part attecting and being attected by the
tems Theory per- others.
ceive organiza-
tions?
6. Open Systems Views patient care as a system involving various interactions (inputs, throughputs,
Model (OSM) and outputs) among patients, healthcare providers, and the environment
7. Value based Care Healthcare delivery model where providers, including hospitals and physicians, are
paid based on patient health outcomes
8. Patient Centered Healthcare approach that emphasizes the active involvement of patients and their
Care families in the management of their own health
9. Strategic Man- The process of formulating, implementing, and evaluating decisions and actions
agement that enable an organization to achieve its objectives
10. Strategy Establishes the direction the organization should take to achieve its mission and
vision
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