MANA 3335 (9-13) LEARN IT & ASSIGNMENT QUESTIONS
AND ANSWERS | 2026 UPDATE | WITH COMPLETE SOLUTION
A manager would rate a subordinate's ______________ high if the employee's
contributions corresponded well with the rewards offered by the organization
(Chap 9) Answer - person-fit job
A manager who bases decisions primarily on logic and principles probably
prefers ____________ (Chap 9) Answer - Thinking
Julia has a great deal of confidence in her ability to perform her job tasks. Julia
has high __________ (Chap 9) Answer - Self-efficacy
A coworker who shows little loyalty to collagues and manipulates others to gain
advantage is probably ____________ (Chap 9) Answer - Machiavelliian
Which of the following are NOT aspects of emotional intelligence (EQ)? (Chap
9) Answer - Taking risks
Being excitable and moody
Basing decisions on feelings
The component of an individual's attitude that reflrects their emotions is the
________ component (Chap 9) Answer - Affective
,Your boss is usually grumpy and believes that events will turn out badly. Your
boss has high ____________ affectivity (Chap 9) Answer - Negative
The human resource department seeks to increase employees' attachment to
the organization. What is the HR department trying to improve? (Chap 9)
Answer - Organizational Commitment
The mechanism through which people observe behavior and arrive at
conclusions about its causes is known as ________ (Chap 9) Answer -
Attribution
What is selective perception? (Chap 9) Answer - Ignoring information that does
not match one's preexisting ideas
You notice that someone behaves in a shy manner in one situation and then
also behaves in a shy manner in several quite different situations. What is
occurring here? (Chap 9) Answer - Low distinctiveness
What is the name of the stage in which someone begins to take action in
response to a stressor? (Chap 9) Answer - Resistance
Which of the following are healthy ways that employees might manage stress?
(Chap 9) Answer - Using time management techniques
Exercising regularly
Getting support from family or friends
,High cognitive abilities, such as the ability to think both divergently and
convergently, tend to make an individual ___________ (chap 9) Answer - more
creative
In what ways can an organizagion encourage creativity in its workforce? (Chap
9) Answer - Giving employees time and other resources to do creative work
Rewarding creativity that furthers the organization's goals
A type of dysfunctional behavior that involves disengagement from the
workplace is a _______________ (Chap 9) Answer - Withdrawal behavior
Which of the following workplace behaviors demonstrate a high level of
organizational citzenship? (Chap 9) Answer - Staying late to finish a project by
deadline
Doing the work of a team member who is out sick
Helping to train a new co-worker
When the needs of the organization and the inducements it is willing to offer
match the skills of the employee and the pay he or she is willing to accept,
_____ is achieved. (Chap 9) Answer - person-fit job
Modern psychologists classify people based on the "big ___" personality traits.
Which of the following traits are included in this group? (Chap 9) Answer - 5
Openness to experience
, Agreeableness
Which of the following statements describe people who are high on
authoritarianism? (Chap 9) Answer - They obey their bosses and superiors
They belive that people at different levels of the organization should have
markedly different power
People who are high on Machiavellianism do not do well in? (Chap 9) Answer -
In jobs that are highly structured
You are discussing work with one of your employees, brent. You want to
explain the compensation package in a way that reflects the cognitive
component of an attitude. What should you say to Brent? (Chap 9) Answer -
The company provides annual bonuses to employees who meet performance
goals
Your team asks you why you asess consistency, distinctiveness, and consensus
of their individual behaviors at every performance appraisal. Which
explanation do you give them? (Chap 9) Answer - Just as managers use
attribution theory to attribute blame when behaviors are negative, they can
use attribution theory to attribute cause when behaviors are positive. As a
manager, I want to reward employees whose behavior is positive
Maria's job as a corporate attorney is extremely stressful. Part of her stress
comes from having to meet aggressive deadlines for her work. THe stressors
that arise from these deadlines are known as __________ (Chap 9) Answer -
Task demands
People with Type _____ behavior patterns are more relaxed, and are therefore
less succeptible to stress-related problems (Chap 9) Answer - Type B
AND ANSWERS | 2026 UPDATE | WITH COMPLETE SOLUTION
A manager would rate a subordinate's ______________ high if the employee's
contributions corresponded well with the rewards offered by the organization
(Chap 9) Answer - person-fit job
A manager who bases decisions primarily on logic and principles probably
prefers ____________ (Chap 9) Answer - Thinking
Julia has a great deal of confidence in her ability to perform her job tasks. Julia
has high __________ (Chap 9) Answer - Self-efficacy
A coworker who shows little loyalty to collagues and manipulates others to gain
advantage is probably ____________ (Chap 9) Answer - Machiavelliian
Which of the following are NOT aspects of emotional intelligence (EQ)? (Chap
9) Answer - Taking risks
Being excitable and moody
Basing decisions on feelings
The component of an individual's attitude that reflrects their emotions is the
________ component (Chap 9) Answer - Affective
,Your boss is usually grumpy and believes that events will turn out badly. Your
boss has high ____________ affectivity (Chap 9) Answer - Negative
The human resource department seeks to increase employees' attachment to
the organization. What is the HR department trying to improve? (Chap 9)
Answer - Organizational Commitment
The mechanism through which people observe behavior and arrive at
conclusions about its causes is known as ________ (Chap 9) Answer -
Attribution
What is selective perception? (Chap 9) Answer - Ignoring information that does
not match one's preexisting ideas
You notice that someone behaves in a shy manner in one situation and then
also behaves in a shy manner in several quite different situations. What is
occurring here? (Chap 9) Answer - Low distinctiveness
What is the name of the stage in which someone begins to take action in
response to a stressor? (Chap 9) Answer - Resistance
Which of the following are healthy ways that employees might manage stress?
(Chap 9) Answer - Using time management techniques
Exercising regularly
Getting support from family or friends
,High cognitive abilities, such as the ability to think both divergently and
convergently, tend to make an individual ___________ (chap 9) Answer - more
creative
In what ways can an organizagion encourage creativity in its workforce? (Chap
9) Answer - Giving employees time and other resources to do creative work
Rewarding creativity that furthers the organization's goals
A type of dysfunctional behavior that involves disengagement from the
workplace is a _______________ (Chap 9) Answer - Withdrawal behavior
Which of the following workplace behaviors demonstrate a high level of
organizational citzenship? (Chap 9) Answer - Staying late to finish a project by
deadline
Doing the work of a team member who is out sick
Helping to train a new co-worker
When the needs of the organization and the inducements it is willing to offer
match the skills of the employee and the pay he or she is willing to accept,
_____ is achieved. (Chap 9) Answer - person-fit job
Modern psychologists classify people based on the "big ___" personality traits.
Which of the following traits are included in this group? (Chap 9) Answer - 5
Openness to experience
, Agreeableness
Which of the following statements describe people who are high on
authoritarianism? (Chap 9) Answer - They obey their bosses and superiors
They belive that people at different levels of the organization should have
markedly different power
People who are high on Machiavellianism do not do well in? (Chap 9) Answer -
In jobs that are highly structured
You are discussing work with one of your employees, brent. You want to
explain the compensation package in a way that reflects the cognitive
component of an attitude. What should you say to Brent? (Chap 9) Answer -
The company provides annual bonuses to employees who meet performance
goals
Your team asks you why you asess consistency, distinctiveness, and consensus
of their individual behaviors at every performance appraisal. Which
explanation do you give them? (Chap 9) Answer - Just as managers use
attribution theory to attribute blame when behaviors are negative, they can
use attribution theory to attribute cause when behaviors are positive. As a
manager, I want to reward employees whose behavior is positive
Maria's job as a corporate attorney is extremely stressful. Part of her stress
comes from having to meet aggressive deadlines for her work. THe stressors
that arise from these deadlines are known as __________ (Chap 9) Answer -
Task demands
People with Type _____ behavior patterns are more relaxed, and are therefore
less succeptible to stress-related problems (Chap 9) Answer - Type B
