PUBLIX DELI ASSISTANT MANAGER PRACTICE
EXAMINATION 2026 QUESTIONS WITH ANSWERS GRADED
A+
● Our Mission at Publix is to be the premier quality food retailer in the world.. Answer:
Publix Mission
● Focus on Customer Value; Intolerance of Waste; Dedication to dignity, value, and
employment security; devotion to stewardship of stockholders; involvement as
citizens in the community.. Answer: 5 Mission Commitments
● Internal and External. Answer: Two Types of Customers
● other associates, vendors, suppliers, drivers, and store management. Answer: Internal
Customer
● customers that shop in the store: exceed the expectations prompt service, freshest
product, education of customers.. Answer: External Customer
● always look to add value to the role you play, carefully order and handle product to
prevent out of stock product and ensure product quality. Answer: Customer Value
● job efficiency, controlling supply usage, preventing damages, awareness and report
losses or theft, recycling. Answer: Intolerance of Waste
● enhancing your role, adding your value and achieving tasks quickly and efficiently
and correctly adds to the security of employment. Answer: Dedicated to the Dignity,
Value, and Employment Security of our associates
● following the standards and policies maximizing your sales and profit. Answer:
Devotion to Stewardship of Stockholders
● support community they are neighbors. Answer: Involved as Responsible Citizens in our
Communities
● the promise and guarantee to provide premier customer service and quality products
to our customers. Answer: Publix Guarantee
, ● " We will never knowingly disappoint you. If for any reason your purchase does not
give you complete satisfaction, the full purchase price will be cheerfully refunded
immediately upon request.". Answer: The Publix Guarantee
● causing customers to say "I always shop at my Publix" by providing premier service
from friendly knowledgeable associates; convenient, clean, pleasant, and excitable
shopping experience; variety of in stock product at competitive prices. Answer: Our
Strategy from Customers stand point
● Providing premier service by understanding and exceeding needs, communicating
the importance of training, create food safe work environment, becoming the premier
quality deli retailer. Answer: Deli Team Focus Statement
● Together Everyone Achieves More. Answer: T.E.A.M
● Deli Manager, Assistant Deli Manager, Deli Clerk, Deli Utility, Cheese Specialist,
Prepared Foods Specialist. Answer: Roles in the Deli
● Responsible for total operation of deli including associates, production, profitability,
and supporting deli RBU initiatives. Answer: Role of Manager
● assisting customer, maintaining product levels, production and sanitation,
maintaining proper balances, operation and safety of equipment, packaging sale
products, special orders and trays, cleaning, stocking, and answering phones. Answer:
Role of Deli Clerk
● the way to keep inventory organized, creates organization, clean visual and support
for the workplace. Answer: 5S process
● Sort and Remove - sort through the existing and removing the unnecessary by
establishing backstroke Base inventory levels. Answer: S1
● Shine - using opportunity to clean the workplace. Answer: S2
● Set Locations and Visual Cues - setting locations for Base Inventory items and
creating signage to maintain the correct location. Answer: S3
● Standardize - integrating set locations. Ordering, stocking, rotating, and receiving
determining the necessary amounts needing to be in inventory. Answer: S4
● Sustain - following up and ensuring organization. Answer: S5
● 4 inches between the product and the walls, allows circulation. Answer: 4 Inch Rule
EXAMINATION 2026 QUESTIONS WITH ANSWERS GRADED
A+
● Our Mission at Publix is to be the premier quality food retailer in the world.. Answer:
Publix Mission
● Focus on Customer Value; Intolerance of Waste; Dedication to dignity, value, and
employment security; devotion to stewardship of stockholders; involvement as
citizens in the community.. Answer: 5 Mission Commitments
● Internal and External. Answer: Two Types of Customers
● other associates, vendors, suppliers, drivers, and store management. Answer: Internal
Customer
● customers that shop in the store: exceed the expectations prompt service, freshest
product, education of customers.. Answer: External Customer
● always look to add value to the role you play, carefully order and handle product to
prevent out of stock product and ensure product quality. Answer: Customer Value
● job efficiency, controlling supply usage, preventing damages, awareness and report
losses or theft, recycling. Answer: Intolerance of Waste
● enhancing your role, adding your value and achieving tasks quickly and efficiently
and correctly adds to the security of employment. Answer: Dedicated to the Dignity,
Value, and Employment Security of our associates
● following the standards and policies maximizing your sales and profit. Answer:
Devotion to Stewardship of Stockholders
● support community they are neighbors. Answer: Involved as Responsible Citizens in our
Communities
● the promise and guarantee to provide premier customer service and quality products
to our customers. Answer: Publix Guarantee
, ● " We will never knowingly disappoint you. If for any reason your purchase does not
give you complete satisfaction, the full purchase price will be cheerfully refunded
immediately upon request.". Answer: The Publix Guarantee
● causing customers to say "I always shop at my Publix" by providing premier service
from friendly knowledgeable associates; convenient, clean, pleasant, and excitable
shopping experience; variety of in stock product at competitive prices. Answer: Our
Strategy from Customers stand point
● Providing premier service by understanding and exceeding needs, communicating
the importance of training, create food safe work environment, becoming the premier
quality deli retailer. Answer: Deli Team Focus Statement
● Together Everyone Achieves More. Answer: T.E.A.M
● Deli Manager, Assistant Deli Manager, Deli Clerk, Deli Utility, Cheese Specialist,
Prepared Foods Specialist. Answer: Roles in the Deli
● Responsible for total operation of deli including associates, production, profitability,
and supporting deli RBU initiatives. Answer: Role of Manager
● assisting customer, maintaining product levels, production and sanitation,
maintaining proper balances, operation and safety of equipment, packaging sale
products, special orders and trays, cleaning, stocking, and answering phones. Answer:
Role of Deli Clerk
● the way to keep inventory organized, creates organization, clean visual and support
for the workplace. Answer: 5S process
● Sort and Remove - sort through the existing and removing the unnecessary by
establishing backstroke Base inventory levels. Answer: S1
● Shine - using opportunity to clean the workplace. Answer: S2
● Set Locations and Visual Cues - setting locations for Base Inventory items and
creating signage to maintain the correct location. Answer: S3
● Standardize - integrating set locations. Ordering, stocking, rotating, and receiving
determining the necessary amounts needing to be in inventory. Answer: S4
● Sustain - following up and ensuring organization. Answer: S5
● 4 inches between the product and the walls, allows circulation. Answer: 4 Inch Rule
