TICO EXAM MOST TESTED
COMPLETE QUESTION AND
VERIFIED ANSWERS 2025/2026
UPDATE| ASSURED SUCCESS
TICO is funded by: ------- ✔ CORRECT ANSWER ✓✓Ontario registrants
TICO works with consumers to ensure that ------- ✔ CORRECT ANSWER ✓✓they are aware of
their rights under Travel Industry Act, 2002
TICO enhances industry professionalism in many ways, including ------- ✔ CORRECT ANSWER
✓✓maintaining an informative and up-to-date website
The registration and inspection of travel businesses in Ontario is conducted by ------- ✔
CORRECT ANSWER ✓✓the Travel Industry Council of Ontario (TICO)
The Travel Industry Act, 2002 defines travel agent as ------- ✔ CORRECT ANSWER ✓✓a person
who sells travel services provided by another person
The Travel Industry Compensation Fund applies to ------- ✔ CORRECT ANSWER ✓✓Manitoba
consumers who purchase travel from an Ontario travel agency
In cases where the Registrar issues a false advertising order because a registrant's advertising
violates the Act, when does the order take effect? ------- ✔ CORRECT ANSWER ✓✓immediately
, ABC agency is promoting a resort on its website. It has included an artist's drawing of the
resort as part of the representation. Would TICO approve of this? ------- ✔ CORRECT ANSWER
✓✓yes, as long as the drawing is accurate and the representation states that the drawing is
not a photograph
When a travel agent publishes a price in a tour brochure or similar representation, Ontario
Regulation 26/05 demands that he or she show ------- ✔ CORRECT ANSWER ✓✓All taxes
except PST, GST and HST
The statement included on the customer's invoice says that price increases are permitted.
The customer will have to pay more if the price is increased by ------- ✔ CORRECT ANSWER
✓✓5% before the customer has paid in full
Joe Smith purchases travel services from ABC agency, which includes a scheduled flight. Joe
may be entitled to a full immediate refund or comparable alternative travel services if the
scheduled flight is delayed by ------- ✔ CORRECT ANSWER ✓✓c. 25 hours
Whose responsibility is it to check that a client's accommodation is going to be in the same
condition as when it was described to the client at the time of purchase? ------- ✔ CORRECT
ANSWER ✓✓c. registrant
Which item takes precedence over other claims on the Travel Industry Compensation Fund?
Payments for ------- ✔ CORRECT ANSWER ✓✓c. trip completion
Joe Smith purchases a package tour from ABC agency that includes a return economy flight.
The airline end supplier becomes bankrupt during Joe's trip and he is stranded at the
destination. Will his trip completion expense claim be successful? ------- ✔ CORRECT ANSWER
✓✓b. no, because trip completion expense claims may only be made when a trip cannot be
completed because travel services were not provided as a result of the failure of a registrant
COMPLETE QUESTION AND
VERIFIED ANSWERS 2025/2026
UPDATE| ASSURED SUCCESS
TICO is funded by: ------- ✔ CORRECT ANSWER ✓✓Ontario registrants
TICO works with consumers to ensure that ------- ✔ CORRECT ANSWER ✓✓they are aware of
their rights under Travel Industry Act, 2002
TICO enhances industry professionalism in many ways, including ------- ✔ CORRECT ANSWER
✓✓maintaining an informative and up-to-date website
The registration and inspection of travel businesses in Ontario is conducted by ------- ✔
CORRECT ANSWER ✓✓the Travel Industry Council of Ontario (TICO)
The Travel Industry Act, 2002 defines travel agent as ------- ✔ CORRECT ANSWER ✓✓a person
who sells travel services provided by another person
The Travel Industry Compensation Fund applies to ------- ✔ CORRECT ANSWER ✓✓Manitoba
consumers who purchase travel from an Ontario travel agency
In cases where the Registrar issues a false advertising order because a registrant's advertising
violates the Act, when does the order take effect? ------- ✔ CORRECT ANSWER ✓✓immediately
, ABC agency is promoting a resort on its website. It has included an artist's drawing of the
resort as part of the representation. Would TICO approve of this? ------- ✔ CORRECT ANSWER
✓✓yes, as long as the drawing is accurate and the representation states that the drawing is
not a photograph
When a travel agent publishes a price in a tour brochure or similar representation, Ontario
Regulation 26/05 demands that he or she show ------- ✔ CORRECT ANSWER ✓✓All taxes
except PST, GST and HST
The statement included on the customer's invoice says that price increases are permitted.
The customer will have to pay more if the price is increased by ------- ✔ CORRECT ANSWER
✓✓5% before the customer has paid in full
Joe Smith purchases travel services from ABC agency, which includes a scheduled flight. Joe
may be entitled to a full immediate refund or comparable alternative travel services if the
scheduled flight is delayed by ------- ✔ CORRECT ANSWER ✓✓c. 25 hours
Whose responsibility is it to check that a client's accommodation is going to be in the same
condition as when it was described to the client at the time of purchase? ------- ✔ CORRECT
ANSWER ✓✓c. registrant
Which item takes precedence over other claims on the Travel Industry Compensation Fund?
Payments for ------- ✔ CORRECT ANSWER ✓✓c. trip completion
Joe Smith purchases a package tour from ABC agency that includes a return economy flight.
The airline end supplier becomes bankrupt during Joe's trip and he is stranded at the
destination. Will his trip completion expense claim be successful? ------- ✔ CORRECT ANSWER
✓✓b. no, because trip completion expense claims may only be made when a trip cannot be
completed because travel services were not provided as a result of the failure of a registrant
