MGMT 340 Exam 1 – Complete Study Guide | Verified
Questions & Answers | Organizational Behavior Key
Concepts | Latest 2026
Managerial activities - CORRECT-make decisions, allocate resources, direct
activities of others to attain goals"
"organization - CORRECT-A coordinated social unit composed of 2 or more people
that function under a common goal"
"Management Functions - CORRECT-planning, organizing, leading, controlling"
"Mitzberg's Managerial Roles - CORRECT-interpersonal, informational, decisional"
"Katz essential managerial skills - CORRECT-Technical skills, human skills,
conceptual skills"
"4 types of managerial activity - CORRECT-Traditional management,
communication, human resource, and networking"
"Organizational behavior - CORRECT-A field of study that investigates the impact
that individuals, groups, and structure have on behavior within organizations, for the
purpose of applying such knowledge toward improving an organization's
effectiveness."
"Psychology - CORRECT-Individual study of behavior"
"Sociology - CORRECT-the systematic study of human society (group or
organization system)"
"Anthropology - CORRECT-The study of humans (group or organization system)"
"contingency variables "it depends!" - CORRECT-situational factors: variables
that moderate the relationship between two or more variables"
"workplace diversity - CORRECT-the ways in which people in an organization are
different from and similar to one another"
"The dependent variables - CORRECT-Productivity, absenteeism, turnover, deviant
workplace behavior, OCB, job satisfaction"
"Indipendent variables - CORRECT-Individual, group, and organizational system"
, "surface-level diversity - CORRECT-differences such as age, sex, race/ethnicity,
and physical disabilities that are observable, typically unchangeable, and easy to
measure"
"deep-level diversity - CORRECT-differences in values, personality, and work
preferences that become progressively more important for determining similarity as
people get to know one another better"
"Discrimination - CORRECT-Noting of a difference between things, unfair
discrimination, making judgements about an individual"
"biographical characteristics - CORRECT-personal characteristics - such as age,
gender, race, and ethnicity - that are objective and easily obtained from personnel
records. These characteristics are representative of surface-level diversity"
"social psychology - CORRECT-the scientific study of how we think about,
influence, and relate to one another (group)"
"Dimensions of Intellectual Ability - CORRECT-number aptitude, verbal
comprehension, perceptual speed, inductive reasoning, deductive reasoning, spatial
visualization, memory"
"physical abilities - CORRECT-the capacity to do tasks that demand stamina,
dexterity, strength, and similar characteristics"
"Nine Physical Abilities - CORRECT-Strength factors (dynamic, trunk, static,
explosive)
Flexibility factors ( extent, dynamic)
Other factors ( body coordination, balance, stamina)"
"Diversity Management - CORRECT-the process and programs by which
managers make everyone more aware of and sensitive to the needs and differences
of others"
"Attitudes - CORRECT-evaluations of people, objects, and ideas"
"cognitive component (evaluation) - CORRECT-the opinion or belief segment of
an attitude"
"affective component (feeling) - CORRECT-this involves a person's feelings /
emotions about the attitude object. For example: "I am scared of spiders"."
Questions & Answers | Organizational Behavior Key
Concepts | Latest 2026
Managerial activities - CORRECT-make decisions, allocate resources, direct
activities of others to attain goals"
"organization - CORRECT-A coordinated social unit composed of 2 or more people
that function under a common goal"
"Management Functions - CORRECT-planning, organizing, leading, controlling"
"Mitzberg's Managerial Roles - CORRECT-interpersonal, informational, decisional"
"Katz essential managerial skills - CORRECT-Technical skills, human skills,
conceptual skills"
"4 types of managerial activity - CORRECT-Traditional management,
communication, human resource, and networking"
"Organizational behavior - CORRECT-A field of study that investigates the impact
that individuals, groups, and structure have on behavior within organizations, for the
purpose of applying such knowledge toward improving an organization's
effectiveness."
"Psychology - CORRECT-Individual study of behavior"
"Sociology - CORRECT-the systematic study of human society (group or
organization system)"
"Anthropology - CORRECT-The study of humans (group or organization system)"
"contingency variables "it depends!" - CORRECT-situational factors: variables
that moderate the relationship between two or more variables"
"workplace diversity - CORRECT-the ways in which people in an organization are
different from and similar to one another"
"The dependent variables - CORRECT-Productivity, absenteeism, turnover, deviant
workplace behavior, OCB, job satisfaction"
"Indipendent variables - CORRECT-Individual, group, and organizational system"
, "surface-level diversity - CORRECT-differences such as age, sex, race/ethnicity,
and physical disabilities that are observable, typically unchangeable, and easy to
measure"
"deep-level diversity - CORRECT-differences in values, personality, and work
preferences that become progressively more important for determining similarity as
people get to know one another better"
"Discrimination - CORRECT-Noting of a difference between things, unfair
discrimination, making judgements about an individual"
"biographical characteristics - CORRECT-personal characteristics - such as age,
gender, race, and ethnicity - that are objective and easily obtained from personnel
records. These characteristics are representative of surface-level diversity"
"social psychology - CORRECT-the scientific study of how we think about,
influence, and relate to one another (group)"
"Dimensions of Intellectual Ability - CORRECT-number aptitude, verbal
comprehension, perceptual speed, inductive reasoning, deductive reasoning, spatial
visualization, memory"
"physical abilities - CORRECT-the capacity to do tasks that demand stamina,
dexterity, strength, and similar characteristics"
"Nine Physical Abilities - CORRECT-Strength factors (dynamic, trunk, static,
explosive)
Flexibility factors ( extent, dynamic)
Other factors ( body coordination, balance, stamina)"
"Diversity Management - CORRECT-the process and programs by which
managers make everyone more aware of and sensitive to the needs and differences
of others"
"Attitudes - CORRECT-evaluations of people, objects, and ideas"
"cognitive component (evaluation) - CORRECT-the opinion or belief segment of
an attitude"
"affective component (feeling) - CORRECT-this involves a person's feelings /
emotions about the attitude object. For example: "I am scared of spiders"."
