MGMT 3720 QUIZ 1- 3 QUESTIONS AND ANSWERS
The role of management has changed over time. Working with people from different
cultures, regulatory norms, and holiday variances are all examples of the impact
of_______. - Answers -globalization
An individual who comes to the organization having earned a degree in psychology
would be best suited for a position involving which of the following activities? - Answers
-Training, job satisfaction, employee selection and performance appraisals, and work
design
Many workplace changes have occurred within the last few decades. The introduction of
psychology and sociology has enabled management to improve workplace conditions.
Which of the following would create the most significant challenges for managers in
today's organizations? - Answers -Creating a positive work environment
Jamal has become very quiet at work. He no longer actively participates in team
meetings and organizational functions and seems to be the first one out the door every
night. Jamal is exhibiting ________. - Answers -withdrawn behavior
Companies known as good places to work_________. - Answers -generate superior
financial results
A marketing department at a large international organization is engaged in the statistical
analysis and compilation of information on users who logged into the organization's
website and made purchases within the last year. The marketing department may be
using big data to _______. - Answers -predict behavior of current customers
Jenna is a store manager currently engaging in her leadership role by creating
conditions within which productive work can be achieved. In which of the following
activities is Jenna most likely to be engaging? - Answers -Jenna is helping motivate her
employees
Mintzberg divided managerial roles into ten different roles. Managers engaged in
transmitting information to employees would be engaged in which of the following
informational roles? - Answers -Disseminator
Tammy studies absenteeism, employee turnover, management, and productivity within
her organization. In which of the following fields of study does Tammy work? - Answers
-Organizational behavior
Management functions include which of the following? - Answers -Organizing
The systematic study of organizational behavior relates to____________. - Answers -
predicting behavior
, High-performance employees are most attracted to organizations that have managers
who excel in which of the following skill areas? - Answers -Interpersonal skills
In physical science, laws such as the law of gravity allow scientists to predict a behavior
in a wide range of situations. For example, an apple, an orange, and a pine cone will all
eventually fall from a tree. Why are laws of behavior difficult to apply in the field of
organizational behavior? - Answers -Because contingency variables impact individual
action
Which of the following jobs would be considered a customer service job? - Answers -
Flight attendant
Keith is a married, bilingual, African-American construction worker. Based on the
organizational behavior model, this data represents which of the following to Keith's new
employer? - Answers -Inputs
Evidence-based management bases decisions on which of the following? - Answers -
The best available data
You have just been promoted to manage a team of production specialists at work. You
soon realize that many of the employees seem withdrawn from their work and the team,
citing issues such as stress, negative attitudes about a supervisor, and poor interactions
with co-workers. To combat these problems you examine group cohesion, which
focuses on _________. - Answers -the ability of the group to stick together
A manager who is working with a supplier who better understands a unique customer
need is engaged in which of Mintzberg's ten management roles? - Answers -Liaison
Gayle is part of a new team at work with a goal of developing a training program for new
employees. Based on the organizational behavior model outlined in this chapter,
Gayle's communication with her new group is an example of_________. - Answers -
processes
A variable's general effect recognizes that ____________________. - Answers -a
given variable may have some impact
Management by Walking Around (MBWA) has several limitations including
___________. - Answers -focus
Often, two people act very differently in the same situation, and the same person's
behavior changes in different situations. For example, not everyone is motivated by
money, and people may behave differently at a restaurant than they do at a back yard
BBQ. Which of the following would describe an individual's behavior in the situation in
which x leads to y, but only under conditions specified in z? - Answers -Contingency
variable
The role of management has changed over time. Working with people from different
cultures, regulatory norms, and holiday variances are all examples of the impact
of_______. - Answers -globalization
An individual who comes to the organization having earned a degree in psychology
would be best suited for a position involving which of the following activities? - Answers
-Training, job satisfaction, employee selection and performance appraisals, and work
design
Many workplace changes have occurred within the last few decades. The introduction of
psychology and sociology has enabled management to improve workplace conditions.
Which of the following would create the most significant challenges for managers in
today's organizations? - Answers -Creating a positive work environment
Jamal has become very quiet at work. He no longer actively participates in team
meetings and organizational functions and seems to be the first one out the door every
night. Jamal is exhibiting ________. - Answers -withdrawn behavior
Companies known as good places to work_________. - Answers -generate superior
financial results
A marketing department at a large international organization is engaged in the statistical
analysis and compilation of information on users who logged into the organization's
website and made purchases within the last year. The marketing department may be
using big data to _______. - Answers -predict behavior of current customers
Jenna is a store manager currently engaging in her leadership role by creating
conditions within which productive work can be achieved. In which of the following
activities is Jenna most likely to be engaging? - Answers -Jenna is helping motivate her
employees
Mintzberg divided managerial roles into ten different roles. Managers engaged in
transmitting information to employees would be engaged in which of the following
informational roles? - Answers -Disseminator
Tammy studies absenteeism, employee turnover, management, and productivity within
her organization. In which of the following fields of study does Tammy work? - Answers
-Organizational behavior
Management functions include which of the following? - Answers -Organizing
The systematic study of organizational behavior relates to____________. - Answers -
predicting behavior
, High-performance employees are most attracted to organizations that have managers
who excel in which of the following skill areas? - Answers -Interpersonal skills
In physical science, laws such as the law of gravity allow scientists to predict a behavior
in a wide range of situations. For example, an apple, an orange, and a pine cone will all
eventually fall from a tree. Why are laws of behavior difficult to apply in the field of
organizational behavior? - Answers -Because contingency variables impact individual
action
Which of the following jobs would be considered a customer service job? - Answers -
Flight attendant
Keith is a married, bilingual, African-American construction worker. Based on the
organizational behavior model, this data represents which of the following to Keith's new
employer? - Answers -Inputs
Evidence-based management bases decisions on which of the following? - Answers -
The best available data
You have just been promoted to manage a team of production specialists at work. You
soon realize that many of the employees seem withdrawn from their work and the team,
citing issues such as stress, negative attitudes about a supervisor, and poor interactions
with co-workers. To combat these problems you examine group cohesion, which
focuses on _________. - Answers -the ability of the group to stick together
A manager who is working with a supplier who better understands a unique customer
need is engaged in which of Mintzberg's ten management roles? - Answers -Liaison
Gayle is part of a new team at work with a goal of developing a training program for new
employees. Based on the organizational behavior model outlined in this chapter,
Gayle's communication with her new group is an example of_________. - Answers -
processes
A variable's general effect recognizes that ____________________. - Answers -a
given variable may have some impact
Management by Walking Around (MBWA) has several limitations including
___________. - Answers -focus
Often, two people act very differently in the same situation, and the same person's
behavior changes in different situations. For example, not everyone is motivated by
money, and people may behave differently at a restaurant than they do at a back yard
BBQ. Which of the following would describe an individual's behavior in the situation in
which x leads to y, but only under conditions specified in z? - Answers -Contingency
variable
