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OPSM FINAL QUESTIONS AND ANSWERS

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OPSM FINAL QUESTIONS AND ANSWERS

Institution
OPSM
Course
OPSM

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OPSM FINAL QUESTIONS AND ANSWERS

Which of the following is not a characteristic of a service?

a. Intangible
b. Variable output
c. Difficult to emulate
d. Perishable - Answers -Difficult to emulate

Which of the following is not a basic element of a waiting line?

a. arrivals
b. servers
c. cost of waiting
d. waiting line structure - Answers -cost of waiting

The number of channels in a queuing process

a. denotes the number of servers in sequence a customer must go through.
b. denotes the size of the calling population.
c. denotes the number of parallel servers for servicing arriving customers.
d. denotes the average queue length. - Answers -denotes the number of parallel
servers for servicing arriving customers

______________ specifies when the labor, equipment and facilities are needed to
produce a
good or to provide a service.

a. Loading
b. Scheduling
c. Dispatching
d. Shop floor control - Answers -Scheduling

The process of assigning work to limited resources is known as

a. loading.
b. sequencing.
c. monitoring.
d. dispatching - Answers -loading

Which of the following is a possible objective in constructing a schedule?

a. Minimizing idle time
b. Minimizing response time
c. Meeting customer due dates

, d. All of these answer choices are correct. - Answers -All of these answer choices are
correct

If the jobs are sequenced according to the first-come-first-served (FCFS) rule, then the
mean
completion time in days for all jobs is (assume zero for today's date)

a. 33 days.
b. 22 days.
c. 6.6 days.
d. 4.4 days. - Answers -22 days

If the jobs are sequenced according to the FCFS rule, then the mean tardiness (in days)
for all
jobs is (assume zero for today's date)

a. 5 days.
b. 8.33 days.
c. 10.6 days.
d. 25 days. - Answers -10.6 days

If the jobs are sequenced according to the SPT rule, then the mean tardiness (in days)
for all
jobs is (assume zero for today's date)

a. 16 days.
b. 13 days.
c. 5.2 days.
d. 3.2 days - Answers -5.2 days

. If the jobs are sequenced according to the SPT rule, then the total number of jobs that
would
be late is (assume zero for today's date)

a. 0 jobs.
b. 1 job.
c. 2 jobs.
d. 3 jobs. - Answers -2 jobs

Which of the following is not one of the basic steps involved in developing a schedule
for a
project?

a. define the activities
b. sequence the activities
c. estimate the time required to complete each activity

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Institution
OPSM
Course
OPSM

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Uploaded on
March 7, 2026
Number of pages
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Written in
2025/2026
Type
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Questions & answers

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