Project Portfolio: Develop and Use Emotional Intelligence (BSBPEF502)

Training for Knowledge & Livelihood (TKL college)
ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M
Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602
Email:




PROJECT
PORTFOLIO




STUDENT VERSION



BSBPEF502
DEVELOP AND USE
EMOTIONALINTELLIGENC
E


BSBPEF502PROJECT PORTFOLIO v1.0 1

, Training for Knowledge & Livelihood (TKL college)
ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M
Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602
Email:




Contents

Section 1: Evaluation criteria...................................................................................................................... 4
Section 2: Personal analysis..................................................................................................................... 10
Section 3: Personal emotional intelligence development plan..................................................................20
Section 4: Team emotional intelligence development plan.......................................................................22
Section 5: Reflection................................................................................................................................. 28




BSBPEF502PROJECT PORTFOLIO v1.0 2

, Training for Knowledge & Livelihood (TKL college)
ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M
Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602
Email:

Student name:

Assessor:

Date:

Business this assessment is Simulated Scenario
based on:

Business objectives:  Meet or exceed client’s expectations
 Implement best practices in all its business operations

Team objectives:  Increase sale by 20%
 Target and reach new customers

Team members: Winnie, Mary, Antony




BSBPEF502PROJECT PORTFOLIO v1.0 3

, Training for Knowledge & Livelihood (TKL college)
ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M
Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602
Email:

Section 1: Evaluation criteria



What is the format you  Strongly disagree
have developed your  Disagree
evaluation criteria in?
 Neutral
 Agree
 Strongly agree

Which question numbers 1, 2, 3, and 4
cover an evaluation of a
person’s empathy?


Which question numbers 5, 6, and 7
cover an evaluation of a
person’s ability to self-
regulate their emotions?

Which question numbers 8, 9, 10, 11, and 12
cover an evaluation of a
person’s positivity?


Which question numbers 13, 14, 15, and 16
cover an evaluation of a
person’s adaptability?


How will you measure A Likert Scale will be used to determine how much an individual
the results? Explain how agrees or disagrees with a certain question asked. In analysing the
your rating or results, the score will be given to each item as follows:
measurement for a Strongly agree-1
person’s emotional
intelligence will be Disagree-2
determined. Neutral-3
Agree-4
Strongly agree-5



BSBPEF502PROJECT PORTFOLIO v1.0 4

, Training for Knowledge & Livelihood (TKL college)
ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M
Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602
Email:

☐ A copy (or the link) to your evaluation to your portfolio.

1. Before criticizing another person, I put myself in
☐
their shoes and imagine how I would feel if I was in
their place

 Strongly disagree
 Disagree
 Neutral
 Agree
 Strongly agree*

2. I sometimes find it challenging to view issues from
other people’s perspective
 Strongly disagree
 Disagree*
 Neutral
 Agree
 Strongly agree

3. I am upset when other individuals are treated
disrespectfully and unfairly
 Strongly disagree
 Disagree
 Neutral
 Agree
 Strongly agree*

4. When I sure about a certain thing, I don’t waste time
listening to other people’s opinions
 Strongly disagree
 Disagree
 Neutral
 Agree*
 Strongly agree

5. I usually project my frustrations on others
 Strongly disagree*
 Disagree
 Neutral
 Agree


BSBPEF502PROJECT PORTFOLIO v1.0 5

, Training for Knowledge & Livelihood (TKL college)
ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M
Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602
Email:
 Strongly agree

6. When I disagree with someone I tend to think before
I speak
 Strongly disagree
 Disagree
 Neutral
 Agree
 Strongly agree*
7. I always express my opinions even if it may hurt
another person
 Strongly disagree
 Disagree
 Neutral
 Agree*
 Strongly agree

8. I like to explore new things and ideas
 Strongly disagree
 Disagree
 Neutral
 Agree*
 Strongly agree

9. When I experience a problem or setbacks I always
focus on exploring the tools I have to address them
 Strongly disagree
 Disagree
 Neutral
 Agree
 Strongly agree*

10. I always enjoy the present moment and value the
people around me
 Strongly disagree
 Disagree
 Neutral*
 Agree
 Strongly agree

11. I always praise others whenever they do something


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