EXAM PAPER 2026 QUESTIONS WITH
ANSWERS GRADED A+
◉ The term __________ refers to a skilled practitioner who is effective,
organized, competent, and businesslike. Answer: Professional
◉ All interactions with emergency services must be documented in the
SP's notebook. The SP should make particular effort to record his or her
assessment of the level of service provided by the agency.
(TRUE/FALSE). Answer: False
◉ Which agencies provide emergency medical response services?
Answer: Fire, and BC Ambulance Service
◉ When protecting against hazards resulting from human actions, one
thing that an SP can do is to assist police with information during the
investigation of a crime. (TRUE/FALSE). Answer: True
◉ What is the core function of security personnel? Answer: To protect
people and property from various types of hazards.
,◉ To whom does public security provide service? Answer: All members
of the public
◉ As part of a customer service orientation, an SP must provide media
representatives with all the information they need regarding an incident
at the location. (TRUE/FALSE). Answer: False
◉ The term __________ means recognizing one's moral duties and
obligations. Answer: Ethics
◉ The term __________ refers to internalized inaccurate beliefs about
people. Answer: Stereotype
◉ What steps are involved in incident response? Answer: 1. Assess
2. Plan
3. Act
4. Reassess
◉ SPs should assess an individual based on the person's _________.
Answer: Actions
◉ The term __________ refers to the way people conduct themselves.
Answer: Deportment
,◉ What are the three elements of a customer service orientation?
Answer: 1. Appearance
2. Demeanour
3. Problem-solving Approach
◉ Give examples of unethical behaviour on the part of the SP. Answer:
1. Not reporting a fellow SP who is acting unethically.
2. Caving into peer pressure discouraging new employees from
informing on peers.
3. Using authority to gain favours from others.
◉ Give examples of ethical behaviour on the part of the SP. Answer: 1.
Reporting unethical behaviour of peers.
2. Not accepting gifts or special treatment.
3. Act professionally and in the best interest of the general public at all
times, regardless if being supervised or not
◉ In BC, the security industry is regulated by ________ and _______.
Answer: The Security Services Act, and the Security Service Regulation.
(SSA and SSR)
◉ What does the term "security guard" refer to? Answer: 1. Contract
security guard services
, 2. In house security guard services, including hospitals, universities,
banks, retail outlets, loss prevention personnel, doorpersons, and
bodyguards.
◉ What are the three areas of professional conduct? Answer: 1.
knowledge, skills, and qualities
2. Professional appearance
3. Professional deportment
◉ What is professional deportment? Answer: The way people conduct
themselves, including both verbal and nonverbal communication. It
involves projecting a professional image.
◉ What are the three relevant sections of the Charter? Answer: Section
7: Everyone has the right to life, liberty, and security of the person.
Section 8: Everyone has the right to be secure against unreasonable
search and seizure.
Section 9: Everyone has the right not to be arbitrarily detained or
imprisoned.
◉ What must an SP do if they witness a crime where hatred against a
certain group appears to be a motivating factor? Answer: Provide that
information to the police.