IS 311 EXAM 1 QUESTIONS &
ANSWERS(GRADED A+_)
Information System - ANSWERa work system in which humans and/or machines
perform work (processes and activities) using information, technology, and other
resources to produce information products and/or services for internal or external
customers.
-Include capturing, transmitting, storing, retrieving, manipulationg, displaying info
Synergy - ANSWER-System level synergy is a consequence of alignment among
these components
-Synergy helps organizations realize the full value
Data - ANSWERThe most granular element of an information hierarchy.
-Can be:
-Measures
-observations
-sensor readings
-Values
-Patterns
Information - ANSWERData converted into a meaningful and useful context
-Ex.) 2123334421 -->(212)333-4421 Changing a meaningless # into a phone #
Knowledge - ANSWERinformed understanding
-Can take different forms:
-Explicit (documented) or tacit (residing in minds)
-Know-how, craft, skill
-How to follow procedure
-Knowing why things happen (causality)
-Can be social (institutional knowledge) or individual (expertise)
Wisdom - ANSWER-Collective and individual experience of applying knowledge to
solve problems
-Involves where, when, why, and how to apply knowledge
-Ability to apply knowledge to do things effectively and efficiently and in ways others
cannot is prime source of SCA
information technology - ANSWERAny computer-based tool that people use to work
with information & support the information-processing needs of an organization.
Socio-Technical - ANSWERPeople
-end-users, functional area managers, senior manager, external stakeholders
Org. Structure
-organizational design, reporting structure, incentive system
Business Processes
-Stepwise activities that deliver value proposition
, IT
-Hardware
-Software
-Network
HIPPO Strategy (Decision Making) - ANSWER-Highest-paid person in organization
-Tacit and explicit knowledge and experience basis for judgement
IPO Model - ANSWERinputs (Data), processes, outputs (information product)
Siloed Systems - ANSWERan information management system that is unable to
freely communicate with other information management systems. Communication
within an information silo is always vertical, making it difficult or impossible for the
system to work with unrelated systems
-ADV: More specific info
-DIS: Side department will have difficulty using them
-might get expensive
Ex.) Everyone do their own Microsoft word then send it to the leader
-Lecture 1 Slide 11
Single Version of the Truth - ANSWERa technical concept describing the data
warehousing ideal of having either a single centralised database, or at least a
distributed synchronised database, which stores all of an organisation's data in a
consistent and non-redundant form
-Ex.) Everyone doing their work in one Google Doc
Enterprise Software - ANSWERbuilt around thousands of predefined business
processes that reflect best practices
-Lecture 1 Slide 13
Disruptive Technology Characteristics - ANSWER-Improves a product or service in
ways that the market does not expect, typically lowering price or designing for a
different set of customers
1. Solves or redefines a problem
-Current process may be difficult, cumbersome, expensive, inefficient.
2. Changes competitive landscape
-Disruptive technology often surprises everyone (customers,
competitors, shareholders, the inventor).
3. Causes a behavioral shift
-Customer may not know they need it.
Disruptive Technology Impacts - ANSWER1. Business impacts
-Change the way businesses operate (business model)
-Change how business interacts with customers
-Change the work that is done
2. Individual Impacts
-New product or technology
-Different cost model (not always lower)
-Loss of product or service
ANSWERS(GRADED A+_)
Information System - ANSWERa work system in which humans and/or machines
perform work (processes and activities) using information, technology, and other
resources to produce information products and/or services for internal or external
customers.
-Include capturing, transmitting, storing, retrieving, manipulationg, displaying info
Synergy - ANSWER-System level synergy is a consequence of alignment among
these components
-Synergy helps organizations realize the full value
Data - ANSWERThe most granular element of an information hierarchy.
-Can be:
-Measures
-observations
-sensor readings
-Values
-Patterns
Information - ANSWERData converted into a meaningful and useful context
-Ex.) 2123334421 -->(212)333-4421 Changing a meaningless # into a phone #
Knowledge - ANSWERinformed understanding
-Can take different forms:
-Explicit (documented) or tacit (residing in minds)
-Know-how, craft, skill
-How to follow procedure
-Knowing why things happen (causality)
-Can be social (institutional knowledge) or individual (expertise)
Wisdom - ANSWER-Collective and individual experience of applying knowledge to
solve problems
-Involves where, when, why, and how to apply knowledge
-Ability to apply knowledge to do things effectively and efficiently and in ways others
cannot is prime source of SCA
information technology - ANSWERAny computer-based tool that people use to work
with information & support the information-processing needs of an organization.
Socio-Technical - ANSWERPeople
-end-users, functional area managers, senior manager, external stakeholders
Org. Structure
-organizational design, reporting structure, incentive system
Business Processes
-Stepwise activities that deliver value proposition
, IT
-Hardware
-Software
-Network
HIPPO Strategy (Decision Making) - ANSWER-Highest-paid person in organization
-Tacit and explicit knowledge and experience basis for judgement
IPO Model - ANSWERinputs (Data), processes, outputs (information product)
Siloed Systems - ANSWERan information management system that is unable to
freely communicate with other information management systems. Communication
within an information silo is always vertical, making it difficult or impossible for the
system to work with unrelated systems
-ADV: More specific info
-DIS: Side department will have difficulty using them
-might get expensive
Ex.) Everyone do their own Microsoft word then send it to the leader
-Lecture 1 Slide 11
Single Version of the Truth - ANSWERa technical concept describing the data
warehousing ideal of having either a single centralised database, or at least a
distributed synchronised database, which stores all of an organisation's data in a
consistent and non-redundant form
-Ex.) Everyone doing their work in one Google Doc
Enterprise Software - ANSWERbuilt around thousands of predefined business
processes that reflect best practices
-Lecture 1 Slide 13
Disruptive Technology Characteristics - ANSWER-Improves a product or service in
ways that the market does not expect, typically lowering price or designing for a
different set of customers
1. Solves or redefines a problem
-Current process may be difficult, cumbersome, expensive, inefficient.
2. Changes competitive landscape
-Disruptive technology often surprises everyone (customers,
competitors, shareholders, the inventor).
3. Causes a behavioral shift
-Customer may not know they need it.
Disruptive Technology Impacts - ANSWER1. Business impacts
-Change the way businesses operate (business model)
-Change how business interacts with customers
-Change the work that is done
2. Individual Impacts
-New product or technology
-Different cost model (not always lower)
-Loss of product or service
