Organizations correct answers social structures created by individuals to support the
collaborative pursuit of specific goals
organizational behavior correct answers explaining human behavior in organizations which
includes examining the behavior of individuals, groups, and all members of the organizaiton
OB is a science because correct answers - it builds and organizes knowledge
- forms testable explanations
- allows predicting cause and effect
3 reasons to study OB correct answers - enhances your self-awareness and capacity for self-
improvement
- equips you to serve in managerial roles
enables you to understand, interact with, and influence others
3 types of skills of a leader correct answers - technical skills
- relational skills
- conceptual skills
technical skills correct answers expertise in a particular task or field
relational skills correct answers talents for getting along with and motivating people
conceptual skills correct answers capability to understand complex issues and underlying cuases
and to solve problems with broad implications
2 approaches to OB correct answers conventional and sustainable
, conventional OB correct answers tends to emphasize what contributes to material/financial
wellbeing and interests of a narrow range of stakeholders in the immediate future
sustainable OB correct answers multiple forms of wellbeing including financial, social,
ecological, and spiritual. interests of a broad range of stakeholders in the immediate and distant
future
importance of critical thinking correct answers - Challenge all assumptions
- Suspending judgment
- Revising conclusions based on new evidence
- Emphasizing data over beliefs
- The never-ending testing of ideas
- The perspective that mistakes are data
- The earnest consideration of possibilities and ideas without always accepting them
- Looking for what others have missed
management is the process of correct answers planning, organizing, leading, and controlling
human and other organizational resources toward the achievement of organizational goals
conventional planning correct answers focuses on how managers set goals and design strategies
to achieve them
sustainable planning correct answers emphasizes using practical wisdom to achieve what is good
for the community
triple bottom line approach correct answers people, profit, planet
scientific management era correct answers 1910-1930