Management 3305 Exam #1 || All Answers are Flawless.
Organizations correct answers social structures created by individuals to support the
collaborative pursuit of specific goals
OB (Organizational Behavior) correct answers refers to explaining human behavior in
organizations, which includes examining the behavior of individuals, groups, or all the members
of an organization as a whole
PEOPLE, GOALS, COLLECTIVE BEHAVIOR
1. Enhances your self-awareness and capacity for self-improvement
2. Equips you to serve in managerial roles in organizations
3. Enables you to understand, interact with, and influence others correct answers Three reasons
to study OB
Technical Skills correct answers refer to expertise in a particular task or field
Relational Skills correct answers talents for getting along with and motivating people
refer to the capability to understand complex issues and underlying causes and to solve problems
with broad implications correct answers Conceptual Skills
Stakeholder correct answers any individual or group within or outside the organization that is
directly affected by the organization and has a stake in its performance
ex: owners, customers, employees, government, suppliers, lenders, community, society
,Conventional OB correct answers tends to emphasize the material or financial well-being and the
interests of a narrow range of stakeholders in the immediate future
(make money, self-interest, predictability, short term profits)
Sustainable OB correct answers tends to emphasize multiple forms of well-being (i.e., financial,
social, ecological, spiritual) and the interests of a broad range of stakeholders in the immediate as
well as distant future
(community, long term consequences)
- 1910-130
- focusing on analyzing and improving efficiency of work processes
- Frederick Taylor: Taylorism
- Frank and Lilian Gilbreth: time and motion study to find "one best way"
- economic efficiency was the goal correct answers History of OB: Scientific Era
- 1930-1950
- focuses on how the social environment of work influences attitudes and behavior
- Hawthorne Effect: an improvement in work productivity resulting from people receiving
attention from observes
, - Mary Parker Follett: "communities", freedom to discuss, decide, and resolve
- Elton Mayo and Fritz Roethlisberger (importance of interactions and relationships) correct
answers History of OB: Human Relations Era
- 1950-1970
- highlights the complex interdependence between individuals, features of organizations, and the
broader organizational context correct answers History of OB: System Era
- 1970-1990
- Philip Selznick
- institutionalization: has occurred when organizational practices or rules are accepted and
perpetuated without regard to instrumental rationality
- social construct: the idea that we perceive to be real is influenced by the social environment
correct answers History of OB: Belief Era
- 1990-Present
- management theory needs to focus on positive influences of organizations on society
- ecological sustainability
- societal well-being
Organizations correct answers social structures created by individuals to support the
collaborative pursuit of specific goals
OB (Organizational Behavior) correct answers refers to explaining human behavior in
organizations, which includes examining the behavior of individuals, groups, or all the members
of an organization as a whole
PEOPLE, GOALS, COLLECTIVE BEHAVIOR
1. Enhances your self-awareness and capacity for self-improvement
2. Equips you to serve in managerial roles in organizations
3. Enables you to understand, interact with, and influence others correct answers Three reasons
to study OB
Technical Skills correct answers refer to expertise in a particular task or field
Relational Skills correct answers talents for getting along with and motivating people
refer to the capability to understand complex issues and underlying causes and to solve problems
with broad implications correct answers Conceptual Skills
Stakeholder correct answers any individual or group within or outside the organization that is
directly affected by the organization and has a stake in its performance
ex: owners, customers, employees, government, suppliers, lenders, community, society
,Conventional OB correct answers tends to emphasize the material or financial well-being and the
interests of a narrow range of stakeholders in the immediate future
(make money, self-interest, predictability, short term profits)
Sustainable OB correct answers tends to emphasize multiple forms of well-being (i.e., financial,
social, ecological, spiritual) and the interests of a broad range of stakeholders in the immediate as
well as distant future
(community, long term consequences)
- 1910-130
- focusing on analyzing and improving efficiency of work processes
- Frederick Taylor: Taylorism
- Frank and Lilian Gilbreth: time and motion study to find "one best way"
- economic efficiency was the goal correct answers History of OB: Scientific Era
- 1930-1950
- focuses on how the social environment of work influences attitudes and behavior
- Hawthorne Effect: an improvement in work productivity resulting from people receiving
attention from observes
, - Mary Parker Follett: "communities", freedom to discuss, decide, and resolve
- Elton Mayo and Fritz Roethlisberger (importance of interactions and relationships) correct
answers History of OB: Human Relations Era
- 1950-1970
- highlights the complex interdependence between individuals, features of organizations, and the
broader organizational context correct answers History of OB: System Era
- 1970-1990
- Philip Selznick
- institutionalization: has occurred when organizational practices or rules are accepted and
perpetuated without regard to instrumental rationality
- social construct: the idea that we perceive to be real is influenced by the social environment
correct answers History of OB: Belief Era
- 1990-Present
- management theory needs to focus on positive influences of organizations on society
- ecological sustainability
- societal well-being
