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,3/7/26, 9:11 PM Assessment 2: Attempt review
MNG2601-26-S1 ASSESSMENTS Assessment 2
QUIZ
Started on Tuesday, 24 February 2026, 8:22 PM
State Finished
Completed on Tuesday, 24 February 2026, 9:52 PM
Time taken 1 hour 30 mins
Grade 40.00 out of 45.00 (88.89%)
Question 1
Correct
Mark 1.00 out of 1.00
A student was asked to explain the three levels of management. The student gave the following answer: “Top managers
establish organisational goals and they decide how different departments should interact. Middle managers are responsible
for finding the best way to organise human and other resources to achieve the organisation’s goals. First-line managers are
responsible for increasing effectiveness”. What is wrong with the answer?
a. There are two mistakes. The first-line and top levels were explained incorrectly.
b. Nothing is wrong with the answer. All three levels where correctly explained by the student, with no mistakes.
c. The student did not explain any of the three areas correctly.
d. There is one mistake. The first-line level was incorrectly explained. Instead, the student actually explained middle
level of management.
Question 2
Correct
Mark 1.00 out of 1.00
The balanced scorecard has four measures, namely _____.
a. technological performance, customer service, internal business, and innovative and learning performance
b. financial performance, customer service, internal business, and learning and growth performance
c. technological performance, profitability, internal business, and innovative and learning performance
d. financial performance, customer service, internal business, and innovative and learning performance
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Question 3
Correct
Mark 1.00 out of 1.00
Jonathan Bradfield has been farming for 42 years and is currently the owner of Limestone Hill, outside Bathurst in the
Eastern Cape. Jonathan farms mainly with pineapples together with his sons-in-law, Anton Ferreira and Albert van der
Westhuizen. Back in 1980, Bradfield decided, together with the pineapple farms, to go into dairying and started a dairy stud.
Both businesses grew to a point where a decision had to be made on which should receive the available resources. Bradfield
decided to focus on the pineapple farms, and while cattle remained on the farm, the shift in focus enabled the pineapple
farms to thrive and expand. There is natural grazing on most of the farm, and 70 hectares of Oats and 200 hectares of kikuyu
are planted every year to rehabilitate the soil. Bradfield is also a big believer in crop rotation on the pineapple farms and has
refrained from using serious nematicides in the soil for the past 20 years as part of their movement to sustainable farming.
Limestone Hill’s movement to sustainable farming over the past 20 years is an example of a/n _____ plan.
a. tactical
b. strategic
c. ethical
d. operational
Question 4
Correct
Mark 1.00 out of 1.00
The Four System approach to leadership was developed by _____.
a. Blake and McCanse
b. Blake and Mouton
c. Likert
d. Kotter
Question 5
Incorrect
Mark 0.00 out of 1.00
The service or product recall (withdrawal) procedures of a company are an example of _____ control.
a. preliminary
b. rework
c. damage
d. concurrent
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, 3/7/26, 9:11 PM Assessment 2: Attempt review
Question 6
Correct
Mark 1.00 out of 1.00
Which one of the following is not a primary benefit of management by objectives?
a. It provides a foundation for a more integrated approach to planning.
b. It can lead to stronger relationships between managers and their employees.
c. It can encourage participation in the workplace.
d. It provides for an employee-focused coordination mechanism.
Question 7
Correct
Mark 1.00 out of 1.00
On 21 April 2016, Taste Holdings opened the doors of the first Starbucks in Johannesburg, bringing the full Starbucks
experience to Rosebank. Taste Holdings, under an agreement with Starbucks, is a business franchise group holding the rights
to own and open Starbucks stores in South Africa. This was not the end for Starbucks in South Africa. In 2019 Adrian Maizey,
CEO of Rand Capital Coffee (RCC) bought the rights to own and operate Starbucks in South Africa. RCC bought the 12 stores
for R7 million rand. After the acquisition, Rand Capital Coffee (RCC) inherited the 12 Starbucks stores, with plans to continue
expanding the brand to roll out 30 new stores by March 2022. RCC planned to restructure the business model to include
economies of scale, and to enter an agreement with Shoprite Checkers. This agreement extended Starbuck into regions and
neighbourhoods that would have otherwise not been a viable business option. The change in strategy involves moving away
from large store roll outs, and towards smaller kiosk-format locations, reaching more market segments. Despite the 2021
disruptions of the pandemic, the related lockdowns, looting, strikes, load- and water-shedding, RCC managed to open 41
additional stores in December 2022. Under RCC, a total of 54 stores were opened in 2022. Which one of the following options
is an example of a market development strategy followed by RCC?
a. Buying the 12 Starbucks stores from Taste Holdings.
b. Entering into an agreement with Shoprite Checkers.
c. Restructuring the business model to include economies of scale.
d. Growing the business and opening 41 new Starbucks stores in 2022.
Question 8
Correct
Mark 1.00 out of 1.00
Which one of the following is NOT a characteristic of an effective control system?
a. It has the ability to accommodate change.
b. It provides a goal-orientated picture of the situation.
c. It is integrated with planning.
d. It provides control data that are as subjective as possible.
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