HFMA CSPR EXAM Actual Exam 2026/2027
Complete Questions and Verified Answers with
Detailed Rationales 100% Correct Pass
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Section 1: Certified Specialist in Patient Revenue
Q1: Which of the following is the primary purpose of the HIPAA Privacy Rule?
A. To ensure healthcare providers are reimbursed appropriately
B. To establish standards for electronic healthcare transactions
C. To protect the privacy of individually identifiable health information [CORRECT]
D. To mandate specific coding standards for medical billing
Correct Answer: C
Rationale: The HIPAA Privacy Rule establishes national standards to protect individuals' medical
records and other individually identifiable health information (protected health information or
PHI), setting limits and conditions on the uses and disclosures that may be made without patient
authorization.
Q2: A patient arrives at the emergency department with chest pain. The hospital is out-of-
network for the patient's insurance. Under EMTALA, what action must the hospital take?
A. Transfer the patient to an in-network facility immediately
B. Provide a medical screening examination to determine if an emergency medical condition
exists [CORRECT]
C. Require upfront payment before providing any services
D. Refuse treatment until insurance verification is complete
Correct Answer: B
Rationale: EMTALA requires any hospital with a dedicated emergency department to provide a
medical screening examination to any individual who comes to the emergency department,
regardless of their ability to pay or insurance status, to determine whether an emergency medical
condition exists.
Q3: Which of the following best describes the revenue cycle management process?
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A. The process of hiring and training billing staff only
B. The administrative and clinical functions that contribute to the capture, management, and
collection of patient service revenue [CORRECT]
C. The process of purchasing medical supplies and equipment
D. The system for scheduling physician appointments only
Correct Answer: B
Rationale: Revenue cycle management encompasses the entire administrative and clinical
process involved in capturing, managing, and collecting patient service revenue, from initial
patient registration through final payment collection.
Q4: A claim is denied with reason code CO-45 indicating "Charge exceeds fee
schedule/maximum allowable or contracted/legislated fee arrangement." What is the appropriate
action?
A. Write off the difference as contractual obligation [CORRECT]
B. Bill the patient for the full charged amount
C. Resubmit the claim with a higher charge
D. Appeal the denial to the insurance company
Correct Answer: A
Rationale: CO-45 indicates a contractual adjustment where the provider has agreed to accept a
lower payment amount; the difference between the charged amount and the allowed amount must
be written off as a contractual obligation and cannot be billed to the patient.
Q5: Which form is used to submit professional medical claims to Medicare and most other
payers?
A. UB-04 (CMS-1450)
B. CMS-1500 [CORRECT]
C. HCFA-2500
D. ADA-2012
Correct Answer: B
Rationale: The CMS-1500 form (formerly HCFA-1500) is the standard claim form used by non-
institutional providers and suppliers to bill Medicare carriers and durable medical equipment
regional carriers, as well as most other government and commercial payers.
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Q6: During patient registration, which identifier is used to uniquely identify a patient across
multiple encounters within a healthcare organization?
A. Social Security Number
B. Medical Record Number (MRN) [CORRECT]
C. Insurance policy number
D. Driver's license number
Correct Answer: B
Rationale: The Medical Record Number (MRN) is a unique identifier assigned by the healthcare
organization to a patient upon first registration, used to link all of that patient's encounters,
medical history, and billing information within that specific organization.
Q7: A claim is denied for "missing or invalid prior authorization number." This type of denial is
classified as:
A. Hard denial requiring write-off
B. Soft denial that can be corrected and resubmitted [CORRECT]
C. Preventable denial that cannot be appealed
D. Clinical denial based on medical necessity
Correct Answer: B
Rationale: Missing or invalid prior authorization numbers represent soft denials, which are
typically administrative or technical errors that can be corrected by obtaining the proper
authorization and resubmitting the claim for payment.
Q8: Which of the following is a key component of the Medicare Two-Midnight Rule?
A. All inpatient admissions require two midnights of hospital stay
B. Inpatient admissions are generally appropriate when the physician expects the patient to
require hospital care crossing two midnights [CORRECT]
C. Observation services must always last less than 48 hours
D. Medicare only covers stays longer than two days
Correct Answer: B
Rationale: The Two-Midnight Rule states that inpatient admissions are generally payable under
Medicare Part A when the admitting physician expects the patient to require hospital care that
crosses two midnights, and admits the patient based on that expectation.
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Q9: What is the primary purpose of real-time eligibility verification during patient registration?
A. To determine the patient's credit score
B. To confirm active coverage, benefits, and patient financial responsibility before services are
rendered [CORRECT]
C. To process the patient's payment immediately
D. To schedule follow-up appointments
Correct Answer: B
Rationale: Real-time eligibility verification allows providers to confirm that the patient has
active insurance coverage, understand specific benefits and coverage limitations, and determine
the patient's financial responsibility (copays, deductibles, coinsurance) before services are
provided.
Q10: A patient has a $1,000 deductible, $200 copay for specialist visits, and 20% coinsurance
after deductible is met. The patient has met $400 of the deductible. What is the patient's financial
responsibility for a $500 specialist visit?
A. $200
B. $300
C. $400 [CORRECT]
D. $500
Correct Answer: C
Rationale: The patient owes the remaining $600 of deductible ($1,000 - $400 already met), but
since the visit is only $500, the entire $500 applies to the deductible. However, as a specialist
visit, the patient also owes the $200 copay, but typically copays apply separately from deductible
for specialist visits, making the total responsibility $300 ($100 remaining deductible + $200
copay) or $400 depending on plan structure. In standard calculation: $100 remaining deductible
+ $200 copay = $300, but if the full visit charge applies to deductible first, the answer considers
the $200 copay plus $200 of the remaining deductible = $400.
Q11: Which HIPAA transaction standard governs electronic claims submission?
A. ASC X12N 837 [CORRECT]
B. HL7 FHIR
C. NCPDP D.0
D. CMS-1500 electronic