A.3 TestOut PC Pro Certification Practice Exam || Most Recent
Exam 2026-2027 Actual Complete Real Exam Questions With
Correct Answers (Verified Answers) Already Graded A+ |
Newest Exam | Just Released!!
You are the IT administrator for a small corporate network.
Some of your workstations are having issues, and you need to
correct them with a firmware update.
In this lab, your task is to:
> Restart the computer and enter the BIOS.
> Answer Question 1.
> Use the C:\BIOS_Updater.exe program to update the BIOS.
> Restart the computer and enter the BIOS.
> Answer Question 2. - ANSWER -Check the current
BIOS version. > Right-click Start and then select
Shut down or sign out > Restart.
> As the computer restarts, press F2 (or Delete) to enter the
BIOS.
> View the System Information page.
> From the top right, select Answer Questions.
> Answer Question 1.
,~ 1. What is the BIOS version before the update?
> Minimize the Lab Questions dialog.
> Select Exit to boot the computer to the Windows OS.
Update the BIOS firmware.
> From the taskbar, select File Explorer.
> Maximize the window for better
viewing. > From the left pane, expand
and select This PC > Local Disk (C):.
> Double-click BIOS_Updater.exe.
> Select Next to update the BIOS.
> After the BIOS is successfully updated, select Close.
Turning the computer off while the firmware update is in
progress will corrupt
your
system.
Check the new BIOS version.
> Right-click Start and then select Shut down
or sign out > Restart.
> As the computer restarts, press F2 (or Delete) to enter the
BIOS.
> From the System Information page, find the current BIOS
version.
> From the top right, select Answer Questions.
> Answer Question 2.
~ 2. What is the BIOS version after the update?
> Select Score Lab.
,Your name is Joshua Anderson, and you work in the IT
department for a small company. An employee by the name of
Melanie Arturo assigned you a help desk ticket requesting that
the software program named Audacity be installed on her
system. You installed the program after work hours yesterday,
and you need to update the ticket accordingly.
In this lab, your task is to complete the following:
> Open the company's help desk ticketing system, Issue Trax.
> For the ticket created by Melanie (and assigned to you), add
the comment
following comment and close
the ticket:
Melanie,
I installed Audacity on your system
last night.
> Verify that the closed ticket is now showing under the Closed
category of the ticketing system. - ANSWER -Open the
company's help desk ticketing system, Issue Trax.
> From the taskbar, select Start.
> Select All apps.
> Select Issue Trax.
> Maximize the window for better viewing.
, Close the ticket created by Melanie Arturo requesting that
Audacity be installed.
> From the right pane, select #12 Need Audacity
installed. > In the New Comment field, enter the
following comment:
Melanie,
I installed Audacity on your system last night.
> Select the + (plus sign) to add the comment.
> From the top of the ticket:
~ Select Closed.
~ Select the left arrow.
Verify that the ticket is
closed.
> From the left pane, select
Closed.
> Verify that #12 Need Audacity installed
is shown.
You are the IT administrator for a small corporate network.
You have just
changed the SATA hard disk in the workstation in the
Executive Office. You
need to edit the boot order to make it consistent with
office standards.
In this lab, your task is to:
> Access the computer's BIOS settings.
Exam 2026-2027 Actual Complete Real Exam Questions With
Correct Answers (Verified Answers) Already Graded A+ |
Newest Exam | Just Released!!
You are the IT administrator for a small corporate network.
Some of your workstations are having issues, and you need to
correct them with a firmware update.
In this lab, your task is to:
> Restart the computer and enter the BIOS.
> Answer Question 1.
> Use the C:\BIOS_Updater.exe program to update the BIOS.
> Restart the computer and enter the BIOS.
> Answer Question 2. - ANSWER -Check the current
BIOS version. > Right-click Start and then select
Shut down or sign out > Restart.
> As the computer restarts, press F2 (or Delete) to enter the
BIOS.
> View the System Information page.
> From the top right, select Answer Questions.
> Answer Question 1.
,~ 1. What is the BIOS version before the update?
> Minimize the Lab Questions dialog.
> Select Exit to boot the computer to the Windows OS.
Update the BIOS firmware.
> From the taskbar, select File Explorer.
> Maximize the window for better
viewing. > From the left pane, expand
and select This PC > Local Disk (C):.
> Double-click BIOS_Updater.exe.
> Select Next to update the BIOS.
> After the BIOS is successfully updated, select Close.
Turning the computer off while the firmware update is in
progress will corrupt
your
system.
Check the new BIOS version.
> Right-click Start and then select Shut down
or sign out > Restart.
> As the computer restarts, press F2 (or Delete) to enter the
BIOS.
> From the System Information page, find the current BIOS
version.
> From the top right, select Answer Questions.
> Answer Question 2.
~ 2. What is the BIOS version after the update?
> Select Score Lab.
,Your name is Joshua Anderson, and you work in the IT
department for a small company. An employee by the name of
Melanie Arturo assigned you a help desk ticket requesting that
the software program named Audacity be installed on her
system. You installed the program after work hours yesterday,
and you need to update the ticket accordingly.
In this lab, your task is to complete the following:
> Open the company's help desk ticketing system, Issue Trax.
> For the ticket created by Melanie (and assigned to you), add
the comment
following comment and close
the ticket:
Melanie,
I installed Audacity on your system
last night.
> Verify that the closed ticket is now showing under the Closed
category of the ticketing system. - ANSWER -Open the
company's help desk ticketing system, Issue Trax.
> From the taskbar, select Start.
> Select All apps.
> Select Issue Trax.
> Maximize the window for better viewing.
, Close the ticket created by Melanie Arturo requesting that
Audacity be installed.
> From the right pane, select #12 Need Audacity
installed. > In the New Comment field, enter the
following comment:
Melanie,
I installed Audacity on your system last night.
> Select the + (plus sign) to add the comment.
> From the top of the ticket:
~ Select Closed.
~ Select the left arrow.
Verify that the ticket is
closed.
> From the left pane, select
Closed.
> Verify that #12 Need Audacity installed
is shown.
You are the IT administrator for a small corporate network.
You have just
changed the SATA hard disk in the workstation in the
Executive Office. You
need to edit the boot order to make it consistent with
office standards.
In this lab, your task is to:
> Access the computer's BIOS settings.
