Medical Assisting Administrative
and Clinical Competencies. 8th
Edition. Chapters 1-6 EXAM
QUESTIONSWITH CORRECT
SOUTIONS||100% GUARANTEED
PASS||ALREADY A+
GRADED||UPDATED 2026/2027
SYLLABUS||<<NEWEST
VERION>>
Which of these people would be treated by a pediatrician? - ANSWER ✓ an
adolescent with a bacterial infection
Which of these is considered a non-physician specialty? - ANSWER ✓ dentistry
What does it mean to be assertive when communicating in the medical office? -
ANSWER ✓ Assertive communication is a style by which individuals clearly state
their opinions and feelings and firmly advocate for their rights and needs without
violating the rights of others. These individuals value themselves, their time, and
their emotional, spiritual, and physical needs and are strong advocates for
themselves and others), while being very respectful.
Explain methods of communicating information in the medical office. - ANSWER
✓ An intra-office memo is common. Most communications are now sent
electronically (email or instant messaging). Some offices use a bulletin board as a
means of intra-office communication. Staff meetings and employee evaluations are
also methods of communicating.
, A(n) _____ diagnoses and treats disorders of the internal organs. - ANSWER ✓
internist
Prior to receiving a medical license, physicians must pass all sections of the: -
ANSWER ✓ United States Medical Licensing Examination
You are standing at the time clock and notice another employee clocking out not
only herself but also a fellow employee. You know for a fact that this other
employee was not at work today. You check the time card and notice the other
employee has "punched in" at the beginning of the day as well as recorded time for
lunch. Because you work for a large company and the time cards are not completed
at the facility, there is no way anyone at payroll will know whether this person
worked.
Is this a legal, ethical, or moral issue?
Who would you report this to? - ANSWER ✓ It is all three
You should report this to the practice administrator or office manager.
Ethics and diversity: Medical assistants are reminded to strive to provide the same
quality of care to all their patients regardless of race or ethnicity and eliminate
biased behavior toward any group of patients different from themselves Explain
why caring for a culturally diverse clientele is an ethical issue. - ANSWER ✓
Answers will vary but should include the following ideas:
Medical assistants (as well as all medical professionals) have a responsibility to
care for all people equally, without regard to race, creed, or color;
medical assistants should recognize and respond appropriately to ideas and
elements from other ethnic and cultural backgrounds that might be different from
their own
Review the "Ethics Check Questions" presented in this chapter, and list the three
questions to ask your-self when considering ethical issue - ANSWER ✓ What
promotes the right of the patient to make determinations about his or her own
health?
What is in the best health interests of the patient?
, Is doing (or no doing) the act in question fair to others?
State the purpose of staff meeting: - ANSWER ✓ Decisions concerning office
policy changes are reached and problems are discussed. New ideas are expressed
and exchanged. Allow members of the staff to get to more acquainted with each
other. In-service training offered.
Which of the following is not one of the four characteristics in an organization that
encourage ethical behavior? - ANSWER ✓ a policy of public reporting
A person who perceives abortion as an issue of ____ is likely to believe that the
woman has a right to determine what happens to her body. - ANSWER ✓
autonomy
Discussions of bioethics typically focus on the ethics of _____ matters. -
ANSWER ✓ life and death
The artificial termination of a pregnancy is called a(n): - ANSWER ✓ abortion
Withholding judgment, showing respect and empathy, recognizing your own
cultural biases, and tolerating ambiguity are examples of: - ANSWER ✓ good
intercultural communication skills
A(n) ____ issue is one that arises from societal norms "found" as a part of
common law or enacted into statute. - ANSWER ✓ legal
An end-of-year bonus is an example of a(n) _____ reward. - ANSWER ✓
extrinsic
Multiple studies have shown that _____ is the single most admired characteristic
in a leader. - ANSWER ✓ honesty
Which is one of the four characteristics of anorganization (not in the leader) that
encourages ethical behavior? - ANSWER ✓ (availability of advice for employees
confronting ethical issues, a system (or systems) for confidential reporting, and a
written code of standards)
and Clinical Competencies. 8th
Edition. Chapters 1-6 EXAM
QUESTIONSWITH CORRECT
SOUTIONS||100% GUARANTEED
PASS||ALREADY A+
GRADED||UPDATED 2026/2027
SYLLABUS||<<NEWEST
VERION>>
Which of these people would be treated by a pediatrician? - ANSWER ✓ an
adolescent with a bacterial infection
Which of these is considered a non-physician specialty? - ANSWER ✓ dentistry
What does it mean to be assertive when communicating in the medical office? -
ANSWER ✓ Assertive communication is a style by which individuals clearly state
their opinions and feelings and firmly advocate for their rights and needs without
violating the rights of others. These individuals value themselves, their time, and
their emotional, spiritual, and physical needs and are strong advocates for
themselves and others), while being very respectful.
Explain methods of communicating information in the medical office. - ANSWER
✓ An intra-office memo is common. Most communications are now sent
electronically (email or instant messaging). Some offices use a bulletin board as a
means of intra-office communication. Staff meetings and employee evaluations are
also methods of communicating.
, A(n) _____ diagnoses and treats disorders of the internal organs. - ANSWER ✓
internist
Prior to receiving a medical license, physicians must pass all sections of the: -
ANSWER ✓ United States Medical Licensing Examination
You are standing at the time clock and notice another employee clocking out not
only herself but also a fellow employee. You know for a fact that this other
employee was not at work today. You check the time card and notice the other
employee has "punched in" at the beginning of the day as well as recorded time for
lunch. Because you work for a large company and the time cards are not completed
at the facility, there is no way anyone at payroll will know whether this person
worked.
Is this a legal, ethical, or moral issue?
Who would you report this to? - ANSWER ✓ It is all three
You should report this to the practice administrator or office manager.
Ethics and diversity: Medical assistants are reminded to strive to provide the same
quality of care to all their patients regardless of race or ethnicity and eliminate
biased behavior toward any group of patients different from themselves Explain
why caring for a culturally diverse clientele is an ethical issue. - ANSWER ✓
Answers will vary but should include the following ideas:
Medical assistants (as well as all medical professionals) have a responsibility to
care for all people equally, without regard to race, creed, or color;
medical assistants should recognize and respond appropriately to ideas and
elements from other ethnic and cultural backgrounds that might be different from
their own
Review the "Ethics Check Questions" presented in this chapter, and list the three
questions to ask your-self when considering ethical issue - ANSWER ✓ What
promotes the right of the patient to make determinations about his or her own
health?
What is in the best health interests of the patient?
, Is doing (or no doing) the act in question fair to others?
State the purpose of staff meeting: - ANSWER ✓ Decisions concerning office
policy changes are reached and problems are discussed. New ideas are expressed
and exchanged. Allow members of the staff to get to more acquainted with each
other. In-service training offered.
Which of the following is not one of the four characteristics in an organization that
encourage ethical behavior? - ANSWER ✓ a policy of public reporting
A person who perceives abortion as an issue of ____ is likely to believe that the
woman has a right to determine what happens to her body. - ANSWER ✓
autonomy
Discussions of bioethics typically focus on the ethics of _____ matters. -
ANSWER ✓ life and death
The artificial termination of a pregnancy is called a(n): - ANSWER ✓ abortion
Withholding judgment, showing respect and empathy, recognizing your own
cultural biases, and tolerating ambiguity are examples of: - ANSWER ✓ good
intercultural communication skills
A(n) ____ issue is one that arises from societal norms "found" as a part of
common law or enacted into statute. - ANSWER ✓ legal
An end-of-year bonus is an example of a(n) _____ reward. - ANSWER ✓
extrinsic
Multiple studies have shown that _____ is the single most admired characteristic
in a leader. - ANSWER ✓ honesty
Which is one of the four characteristics of anorganization (not in the leader) that
encourages ethical behavior? - ANSWER ✓ (availability of advice for employees
confronting ethical issues, a system (or systems) for confidential reporting, and a
written code of standards)
