RATED A+ | 2026
When working on a nursing unit, the nurse recognizes that incomplete communica on errors
most o en occur during
a) staff mee ngs
b) the night shi
c) a handoff procedure
d) medica on administra on
c) a handoff procedure
A nurse a ends an in-service aimed to educate staff about repor ng hospital errors. The nurse
demonstrates understanding when lis ng which of the following as being NOT consistent with
crea ng culture of safety
a) crea ng a way to advise and compensate harmed pa ents
b) suppor ng care providers a er adverse events
c) ensuring the nega ve consequences of disclosing errors serve as a guide
d) installing a nonpuna ve repor ng system
c) ensuring the nega ve consequences of disclosing errors serve as a guide
The nurse fails to demonstrate effec ve communica on by engaging in what ac vity?
a) implemen ng a two-way exchange of informa on among pa ents and health providers
b) making sure that unilateral informa on is exchanged between pa ents and nurses
c) making sure that the expecta ons and responsibili es of all are clearly understood
d) recognizing that effec ve communica on is an ac ve process for all involved
b) making sure that unilateral informa on is exchanged between pa ents and nurses
a nurse recognizes that strategies for clear, accurate communica on to promote pa ent safety
include which if the following?
a) establishing a safe environment
b) maintaining a climate of closed communica on
c) using unique interdisciplinary communica on tools
d) using communica on tools that promote vague communica on
a) establishing a safe environment
repor ng what informa on is a viola on of pa ent confiden ality
a) certain communicable diseases
, b) child abuse
c) gunshot wounds
d) pa ent data in a nonprofessional se*ng
d) pa ent data in a nonprofessional se*ng
the nurse is teaching a pa ent who is alert and oriented about the medica on, warfarin. when
teaching the pa ent about this drug the nurse emphasizes the need to be consistent with
vitamin K intake, which is found primarily in green leafy vegetables. When the pa ents spouse
come to visit, the pa ent states, "i can no longer consume green leafy vegetables". this is an
example of what type of failure cause by communica on problem?
a) system failure
b) recep on failure
c) transmission failure
d) global aphasia
b) recep on failure
which of the following is a descrip on of metacommunica on
a) communica on style
b) non verbal communica on
c) verbal communica on
d) verbal and nonverbal communica on
d) verbal and nonverbal communica on
when communica ng about a pa ent with a health care provider from another culture, the
nurse states "the pa ent stopped taking his medica ons last week when he fell off the wagon".
the health care provider looks at the nurse blankly. this is an example of
a) connota on
b) informa on processing
c) me span between messages
d) nonverbal cultural varia ons
a) connota on
communica on is a combina on of
a) verbal and nonverbal behaviours
b) pitch, tone, and paralanguage
c) proxemics, touch, and kinesics
d) eye contact, facial expressions and nonverbal messages
a) verbal and nonverbal behaviours