LENOVO WARRANTY SERVICE AUTHORIZATION
EXAM (RWSTO16)/ WARRANTY SERVICE
AUTHORIZATION EXAM ASP&ONSITE(RWST217)
Q&A 2026/2027 LATEST
You are using Lenovo SmartFind to search for accessories for a product.
Which filters can you apply to your search? (Select all that apply) -
CORRECT ANSWER-Category, Solution Type, and Machine Type Model
Number
You are working on a Lenovo ThinkPad W541 that will not connect to any
wireless networks. You have determined that the problem is most likely a
defective WLAN card. You have never worked on a system like the W541
and you want to find training for this system. Where is the best place to find
this training? - CORRECT ANSWER-Lenovo Learning
Recovery media can be a set of DVDs or a USB key. What do recovery
media typically contain? - CORRECT ANSWER-An archive of the Lenovo
Preload for the customer's system.
1
, Which of the following documents contains a detailed FRU list for a Lenovo
computer? - CORRECT ANSWER-Hardware Maintenance Manual (HMM)
What are replacement parts that are determined to be simple enough for a
non-trained person to remove and replace? - CORRECT ANSWER-Customer
Replaceable Units
Which document should you use to find valuable information on error codes
and parts lists as well as removing and replacing FRUs? - CORRECT
ANSWER-Hardware Maintenance Manual (HMM)
What does the Digital Download Recovery Service allow customers to do? -
CORRECT ANSWERDownload Windows 10 recovery media for Think
products.
The presence of a lock icon next to an item on the Lenovo Support site
denotes a restricted document or utility. What information on Lenovo
2
EXAM (RWSTO16)/ WARRANTY SERVICE
AUTHORIZATION EXAM ASP&ONSITE(RWST217)
Q&A 2026/2027 LATEST
You are using Lenovo SmartFind to search for accessories for a product.
Which filters can you apply to your search? (Select all that apply) -
CORRECT ANSWER-Category, Solution Type, and Machine Type Model
Number
You are working on a Lenovo ThinkPad W541 that will not connect to any
wireless networks. You have determined that the problem is most likely a
defective WLAN card. You have never worked on a system like the W541
and you want to find training for this system. Where is the best place to find
this training? - CORRECT ANSWER-Lenovo Learning
Recovery media can be a set of DVDs or a USB key. What do recovery
media typically contain? - CORRECT ANSWER-An archive of the Lenovo
Preload for the customer's system.
1
, Which of the following documents contains a detailed FRU list for a Lenovo
computer? - CORRECT ANSWER-Hardware Maintenance Manual (HMM)
What are replacement parts that are determined to be simple enough for a
non-trained person to remove and replace? - CORRECT ANSWER-Customer
Replaceable Units
Which document should you use to find valuable information on error codes
and parts lists as well as removing and replacing FRUs? - CORRECT
ANSWER-Hardware Maintenance Manual (HMM)
What does the Digital Download Recovery Service allow customers to do? -
CORRECT ANSWERDownload Windows 10 recovery media for Think
products.
The presence of a lock icon next to an item on the Lenovo Support site
denotes a restricted document or utility. What information on Lenovo
2
