UNIVERSITY OF ALABAMA OM 300 CHILCUTT
FINAL EXAM NEWEST ACTUAL EXAM
COMPLETE 50+ QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS)
2025/2027 LATEST
What Do Operations Managers Do? - CORRECT ANSWER-planning,
organizing, staffing, leading, controlling
Strategic Operations Management Decisions - Base - CORRECT ANSWER-
people, product, process
Strategic Operations Management Decisions - Staff - CORRECT ANSWER-
quality management, inventory management, supply chain management
Strategic Operations Management Decision - Place - CORRECT ANSWER-
location, layout
Strategic Operations Management Decision - CORRECT ANSWER-
Scheduling and Maintenance
1
,What is Operations Management? - CORRECT ANSWER-the set of
activities that create value in the form of goods and services by transforming
inputs into outputs
Marketing (Essential Function) - CORRECT ANSWER-generates demand
Finance/Accounting (Essential Function) - CORRECT ANSWER-creates the
product
Supply Chain - CORRECT ANSWER-A global network of organizations and
activities that supply a firm with goods and services
Members of the Supply Chain - CORRECT ANSWER-collaborate to achieve
high levels of customer satisfaction, efficiency, and competitive advantage
Why Study Operations Management? - CORRECT ANSWER-1. one of 3
major functions of any organization, we want to study how people organize
themselves for productive enterprise
2. We want (and need) to know how goods and services are produced
3. We want to understand what operations managers do
4. costly part of an organization
Goods - CORRECT ANSWER-Manufacturers produce tangible products
2
, Services - CORRECT ANSWER-Economic activities that typically produce
an intangible product
Productivity Challenge - CORRECT ANSWER-Ratio of outputs divided by
inputs
Productivity - CORRECT ANSWER-Measure of process improvement
Single-Factor Productivity - CORRECT ANSWER-Output levels relative to
single input
Total Factor Productivity - CORRECT ANSWER-Output achieved with
given inputs
Quality - CORRECT ANSWER-Measurement problem: may change while
inputs/outputs constant
External Elements - CORRECT ANSWER-Measurement problem: may
impact productivity
Challenges in Improving Service Productivity - CORRECT ANSWER-Labor
intensive, focused on unique attributes, intellectual, hard to mechanize,
evaluate quality
Current OM Challenges - CORRECT ANSWER-Globalization, Supply-chain
partnering,
3
FINAL EXAM NEWEST ACTUAL EXAM
COMPLETE 50+ QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS)
2025/2027 LATEST
What Do Operations Managers Do? - CORRECT ANSWER-planning,
organizing, staffing, leading, controlling
Strategic Operations Management Decisions - Base - CORRECT ANSWER-
people, product, process
Strategic Operations Management Decisions - Staff - CORRECT ANSWER-
quality management, inventory management, supply chain management
Strategic Operations Management Decision - Place - CORRECT ANSWER-
location, layout
Strategic Operations Management Decision - CORRECT ANSWER-
Scheduling and Maintenance
1
,What is Operations Management? - CORRECT ANSWER-the set of
activities that create value in the form of goods and services by transforming
inputs into outputs
Marketing (Essential Function) - CORRECT ANSWER-generates demand
Finance/Accounting (Essential Function) - CORRECT ANSWER-creates the
product
Supply Chain - CORRECT ANSWER-A global network of organizations and
activities that supply a firm with goods and services
Members of the Supply Chain - CORRECT ANSWER-collaborate to achieve
high levels of customer satisfaction, efficiency, and competitive advantage
Why Study Operations Management? - CORRECT ANSWER-1. one of 3
major functions of any organization, we want to study how people organize
themselves for productive enterprise
2. We want (and need) to know how goods and services are produced
3. We want to understand what operations managers do
4. costly part of an organization
Goods - CORRECT ANSWER-Manufacturers produce tangible products
2
, Services - CORRECT ANSWER-Economic activities that typically produce
an intangible product
Productivity Challenge - CORRECT ANSWER-Ratio of outputs divided by
inputs
Productivity - CORRECT ANSWER-Measure of process improvement
Single-Factor Productivity - CORRECT ANSWER-Output levels relative to
single input
Total Factor Productivity - CORRECT ANSWER-Output achieved with
given inputs
Quality - CORRECT ANSWER-Measurement problem: may change while
inputs/outputs constant
External Elements - CORRECT ANSWER-Measurement problem: may
impact productivity
Challenges in Improving Service Productivity - CORRECT ANSWER-Labor
intensive, focused on unique attributes, intellectual, hard to mechanize,
evaluate quality
Current OM Challenges - CORRECT ANSWER-Globalization, Supply-chain
partnering,
3
