(WebCE Edition): 129 Questions with Answers & Detailed
Rationales for Property, Casualty, and Claims Adjusting Prep
2026
Question 1: Malcolm Enterprises sustains a serious fire loss to its factory.
Operations are suspended for several weeks while repairs are made. During this
time, Malcolm Enterprises cannot produce the goods they sell and will lose
considerable income. How would you describe the loss of income?
A. proximate loss
B. direct loss
C. covered loss
**D. indirect loss**
**Correct Answer:** D. indirect loss
**Rationale:** Indirect loss (also called consequential or time-element loss)
refers to financial losses resulting from the inability to use damaged property, such
as lost income during repairs, whereas direct loss is the physical damage itself.
Question 2: Which of the following is a requirement to operate as an insurance
agency in Florida?
A. appointment of at least two agents to manage the agency
**B. obtaining a license or registration from the state**
C. submitting an application and appointing the Office as its agent for service of
process
D. having transacted insurance in Florida for at least two years before applying for
a license
**Correct Answer:** B. obtaining a license or registration from the state
,**Rationale:** Florida Statute 626.112 requires insurance agencies to obtain a
license from the Department of Financial Services (DFS) to operate legally; the
other options are not mandatory requirements.
Question 3: The Department cannot suspend or revoke an adjuster's license for
which of the following reasons?
**A. failing to meet projected sales goals**
B. violating the Code of Ethics
C. engaging in rebating
D. intentionally violating the insurance laws
**Correct Answer:** A. failing to meet projected sales goals
**Rationale:** License revocation grounds under Florida Statute 626.611 include
ethical violations, rebating, or law-breaking, but not performance metrics like sales
goals, which are business-related, not regulatory.
Question 4: How do public adjusters primarily differ from staff or independent
adjusters?
**A. Public adjusters represent insureds, while other adjusters represent
insurers.**
B. Public adjusters are government employees.
C. Public adjusters work only with claims below a certain value.
D. Public adjusters specialize in certain claims.
**Correct Answer:** A. Public adjusters represent insureds, while other
adjusters represent insurers.
**Rationale:** Public adjusters advocate for policyholders (insureds) in claims,
whereas staff (company) and independent adjusters work for insurers to evaluate
and settle claims.
Question 5:Which of the following activities does not violate the insurance code?
**A. telling clients that an agent holds a chartered financial consultant (ChFC)
designation**
,B. offering to share a commission if a client buys several insurance policies
C. charging a fee that is more than the premium stated in the policy
D. telling clients that an agent is certified to provide specialized financial advice to
senior citizens
**Correct Answer:** A. telling clients that an agent holds a chartered financial
consultant (ChFC) designation
**Rationale:** Truthful disclosure of legitimate designations like ChFC is allowed;
the others involve rebating, overcharging, or misleading claims, violating Florida's
anti-rebating and misrepresentation laws (FS 626.9541).
Question 6:A customer slips and falls on a wet floor in a store, and incurs
damages consisting of emergency room charges, doctor bills, X-rays, and lost
earnings from her job when she couldn't work for two weeks. All of these are
examples of:
A. general damages
B. punitive damages
**C. special damages**
D. speculative damages
**Correct Answer:** C. special damages
**Rationale:** Special damages are quantifiable economic losses (e.g., medical
bills, lost wages), while general damages are non-economic (e.g., pain), punitive
are for punishment, and speculative are uncertain.
Question 7:Insurers must keep records of their insurance transactions for how
many years after the transaction was completed?
**A. five**
B. four
C. three
D. two
, **Correct Answer:** A. five
**Rationale:** Florida Statute 626.561 requires insurers to maintain transaction
records for 5 years post-completion for regulatory compliance and audits.
Question 8: Steam boiler explosions are covered under which of the following
types of property insurance policies?
A. mechanical breakdown policy
**B. equipment breakdown policy**
C. flood insurance policy
D. ordinance or law endorsement
**Correct Answer:** B. equipment breakdown policy
**Rationale:** Equipment breakdown insurance (formerly boiler and machinery)
specifically covers explosions, breakdowns, and related perils in pressure vessels
like boilers, not standard property policies.
Question 9: A liability adjuster has each of the following duties EXCEPT:
A. to protect the insured
B. to treat the claimant fairly
C. to represent the interests of the insurer
**D. to prosecute the party that caused the loss**
**Correct Answer:** D. to prosecute the party that caused the loss
**Rationale:** Adjusters investigate, evaluate, and settle claims fairly while
protecting insurer and insured interests; prosecution is a legal matter for
authorities, not adjusters.
**Question 10:** BBX Insurers terminated Henry's appointment as its adjuster on
December 1. How long will Henry remain eligible to be appointed as an adjuster by
another insurer?
A. 12 months
B. 24 months