ITEC 462 EXAM 3 ULL MULLER QUESTIONS AND
ANSWERS | GRADED A+ | GUARANTEED PASS!!
_____ items on the daily schedule can help a supervisor get important projects out
the way
- answer-prioritizing
(Number of Recordable Cases x 200,000 hours) / Total hours worked by all
employees during the year
- answer-Incidence rate formula
(Number of Workdays Lost x 200,000 hours) / Total hours worked by all
employees during the year
- answer-Severity rate formula
a _____ is a formalized system for employees to use in bringing their complaints to
management
- answer-grievance procedure
a _____ is an unplanned and uncontrolled event that results in personal injury to an
employee
- answer-accident
a formula measuring _____ compares the number of accident cases that have
occurred with the total number of hours worked by employees during the same
time
- answer-incident rate
a group of people who have a shared goal and must work together to achieve it
despite being separated by space, time, or organizational boundaries
- answer-Virtual Teams
a group or team of employees who are assigned by management to similar
activities or locations with the intent that they work together in a prescribed way
towards goals established by management
- answer-Formal Work Groups
, a group that forms spontaneously among employees who work near one another,
have common interests, or work toward common goals
- answer-Informal Work Group
a key feature of organizational development is its use of one or more _____ which
are a variety o activities designed to make individuals, groups, or the entire
organization more effective
- answer-interventions
a set of approaches to creating & sustaining high involvement, high performance
organization and their subunits
- answer-Organizational Development
a supervisor could be charged with _____ if he or she makes sexually explicit
remarks that are offensive to the recipient
- answer-sexual harassment
an acronym that stands for the different groups that face discrimination because of
their sexual orientation
- answer-GBLT
are also called Nexters, Millenials, Echo Boomers, or the Internet Generation were
born beginning in 1980
- answer-Generation Y
building a personal support system at work with people who are influential in the
organization is called _____
- answer-networking
can be used to reserve a job just for men or just for women
- answer-bon fide occupational qualification (BFOQ)
concentrate your attention on the _____ problems and let the trivial many wait
their turn
- answer-vital few
consists of people who historically have encountered discrimination in the
workplace and have warranted special legislative protection
- answer-Protected Group
ANSWERS | GRADED A+ | GUARANTEED PASS!!
_____ items on the daily schedule can help a supervisor get important projects out
the way
- answer-prioritizing
(Number of Recordable Cases x 200,000 hours) / Total hours worked by all
employees during the year
- answer-Incidence rate formula
(Number of Workdays Lost x 200,000 hours) / Total hours worked by all
employees during the year
- answer-Severity rate formula
a _____ is a formalized system for employees to use in bringing their complaints to
management
- answer-grievance procedure
a _____ is an unplanned and uncontrolled event that results in personal injury to an
employee
- answer-accident
a formula measuring _____ compares the number of accident cases that have
occurred with the total number of hours worked by employees during the same
time
- answer-incident rate
a group of people who have a shared goal and must work together to achieve it
despite being separated by space, time, or organizational boundaries
- answer-Virtual Teams
a group or team of employees who are assigned by management to similar
activities or locations with the intent that they work together in a prescribed way
towards goals established by management
- answer-Formal Work Groups
, a group that forms spontaneously among employees who work near one another,
have common interests, or work toward common goals
- answer-Informal Work Group
a key feature of organizational development is its use of one or more _____ which
are a variety o activities designed to make individuals, groups, or the entire
organization more effective
- answer-interventions
a set of approaches to creating & sustaining high involvement, high performance
organization and their subunits
- answer-Organizational Development
a supervisor could be charged with _____ if he or she makes sexually explicit
remarks that are offensive to the recipient
- answer-sexual harassment
an acronym that stands for the different groups that face discrimination because of
their sexual orientation
- answer-GBLT
are also called Nexters, Millenials, Echo Boomers, or the Internet Generation were
born beginning in 1980
- answer-Generation Y
building a personal support system at work with people who are influential in the
organization is called _____
- answer-networking
can be used to reserve a job just for men or just for women
- answer-bon fide occupational qualification (BFOQ)
concentrate your attention on the _____ problems and let the trivial many wait
their turn
- answer-vital few
consists of people who historically have encountered discrimination in the
workplace and have warranted special legislative protection
- answer-Protected Group
