Essentials of Contemporary Management, 10th Edition
By Gareth R. Jones and Jennifer M. George
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,Table of Content
PART ONE: Management and Managers
Chapter One: The Management Process Today
Appendix: History of Management Thought
Chapter Two Values, Attitudes, Emotions, and Culture: The Manager as a Person
PART TWO: The Environment of Management
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Chapter Three: Managing Ethics and Diversity
Chapter Four: Managing in the Global Environment
PART THREE: Planning, Decision Making, and Competitive Advantage
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Chapter Five: Decision Making, Learning, and Creativity
Chapter Six: Planning, Strategy, and Competitive Advantage
PART FOUR: Organizing and Change
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Chapter Seven: Designing Organizational Structure
Chapter Eight: Organizational Control and Change
PART FIVE: Leading Individuals and Groups
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Chapter Nine: Motivation
Chapter Ten: Leaders and Leadership
Chapter Eleven: Effective Team Management
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Chapter Twelve: Building and Managing Human Resources
PART SIX: Controlling Essential Activities and Processes
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Chapter Thirteen: Effective Communication
Chapter Fourteen Operations Management: Managing Operations and Processes
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,Student name:__________
Organizations are efficient when managers maximize the amount of input resources.
true
false
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Managers at all levels and in all departments are responsible for planning, organizing, leading,
and controlling.
true
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false
The outcome of organizing is the creation of a strategy.
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true
false
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An organization's vision is a short, succinct, and inspiring statement of what the organization
intends to become and the goals it is seeking to achieve.
true
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false
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Top managers are responsible for the performance of a specific department.
true
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false
Today, the term "chief operating officer" refers to the chief executive officer.
true
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, false
Conceptual skills include the general ability to understand, alter, lead, and control the behavior
of other individuals and groups.
true
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false
Arien is an exceptional manager in that she is able to create cohesive teams from a diverse group
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of people. Arien demonstrates good human skills.
true
false
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Individuals who believe that they are responsible for what happens to them and that their own
actions determine important outcomes are said to have an external locus of control.
true
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false
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A person who works for a company and works to create new or improved products for that
company is an example of an intrapreneur.
true
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false
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Robert and Liam possess the same kinds of technical skills; typically they would become
members of a specific department.
true
false
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