Organizational Behavior and Management, 12th Edition
By Robert Konopaske, John Ivancevich and Michael
Matteson
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,Table of Content
PART ONE: The Field of Organizational Behavior
Chapter1: Effective Managers Understand OrganizationalBehavior
Chapter2: International and Organizational Culture
PART TWO: Understanding and Managing Individual Behavior
Chapter3: Individual Differences at Work
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Chapter4: Perceptions and Attributions
Chapter5: Motivation
Chapter6: Job Design and Performance
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Chapter 7: Evaluation and Rewards Influence Behavior
Chapter8: Managing Employee Behavior
Chapter9: Managing Individual Stress
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PART THREE: Group Behavior and Interpersonal Influence
Chapter10: Groups and Teams
Chapter11: Managing Conflict and Negotiations
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Chapter12: Power and Politics
PART FOUR: Organizational Processes
Chapter13: Communicating Effectively
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Chapter 14: Decision Making
Chapter15: Leadership
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PART FIVE: Organizational Design, Change, and Innovation
Chapter16: Organizational Structure and Design
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Chapter17: Managing Organizational Change
,Student name:__________
World trade is growing at a slower rate than is world gross domestic product.
true
false
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In recent years, Japan and China have become racially diverse societies.
true
false
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Older workers are entering the workforce at decreasing rates.
true
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false
In a general sense, technology is the process that converts raw materials or intellectual capital
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into products or services.
true
false
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Negative productivity is calculated as the ratio of inputs to outputs.
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true
false
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Efficiency is defined as the ratio of outputs to inputs.
true
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, false
Technology can yield a competitive advantage only when it is utilized effectively.
true
false
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A common body of management knowledge had been developed before the rise of the Roman
Empire.
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true
false
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A new industrial era began in the United States around the time of the Civil War.
true
false
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Restrictions on where they can be accessed and the additional cost associated with their use have
caused cloud-based solutions to typically be associated with lower productivity.
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true
false
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Information is a commodity that, when applied effectively, can result in higher growth and
productivity.
true
false
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