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15th Edition by Gary Dessler, All Chapters 1-17 Covered
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, TableofContents ft ft
Chapter 1 The Strategic Role of Human Resources Management
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Chapter 2 The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces
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f t f t Chapter3HumanResources ManagementandTechnology
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Chapter 4 Designing and Analyzing Jobs
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f t f t Chapter5 Human Resources Planning
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f t f t Chapter6Recruitment ft ft
Chapter7Selection ftft ftf
Chapter 8 Onboardingand Training
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Chapter9CareerandManagement Development
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f t f t Chapter10PerformanceManagement
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Chapter 11Strategic Pay Plans ftft ftft ftft ftft
Chapter12Pay-for-Performanceand FinancialIncentives
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f t f t Chapter 13Employee Benefits and Services
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Chapter 14 Occupational Health and Safety
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Chapter15 ManagingEmployeeSeparations: Turnover,Communication,and
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f t f t EmployeeEngagement ft
Chapter16Labour Relations ftft ft ftft
Chapter 17 Managing Human Resources in a Global Business
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,Answers at the end of each Chapter
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Chapter1
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1) Humanresources management refers to:
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A) allmanagerialactivities.
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B) Concepts and techniques used in leading people at work. ftft ftft ftft ftft ftft ftft ftft ftft
C) Concepts and techniques for organizing work activities. ftft ftft ftft ftft ftft ft
D) Managementtechniques for controlling peopleatwork. ft ftft ftft ftft ft ft
E) The management of people in organizations.
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2) The knowledge, education, training, skills, and expertise of a firmʹsworkers is known as:
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A) physicalcapital. ft
B) managementsphilosophy. ft
C) Productioncapital. ft
D) Humancapital. ft
E) Cultural diversity. ftft
3) Human resources practices that support strategy include:
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A) performancemanagement. ft
B) Rewards practices. ftft
C) Staffing practices. ftft
D) Policies and procedures. ftft ftft
E) Productionscheduling. ft
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