Communications Quiz and Final
Questions with Verified Answers
A nurse is caring for a client who has leukemia. The client says, "The doctor told me
that my condition is too severe to be treated successfully. I guess I don't have long to
live." Which of the following responses should the nurse make?
A. "Having a positive attitude can help you."
B. "Let's talk about how you are feeling about this information."
C. "Have you considered getting a second opinion?"
D. "Things get worse before they get better." - ANSWERSB. "Let's talk about how you
are feeling about this information."
This is a therapeutic response because the nurse is using the exploring technique. This
technique allows the client the opportunity to express his feelings regarding the
prognosis.
A nurse is caring for a 13-year-old female client who is admitted for an emergency
appendectomy. While the nurse is providing the preoperative teaching, the client asks,
"Will I have a large scar from the surgery?" Which of the following responses should the
nurse make?
A. "It will be small enough that it won't show when you're wearing a bathing suit."
B. "That isn't our biggest concern right now. You will be fine."
C. "You should be happy. You won't be in pain for much longer."
D. "What is your favorite class in school?" - ANSWERSA. "It will be small enough that it
won't show when you're wearing a bathing suit."
This is a therapeutic response because the nurse is providing information specific to the
client's concern. The nurse recognizes that body-image is an important issue for
adolescents. This response allays fears that the client might be having.
A nurse is caring for a client following a fetal demise. The client is crying and says, "I
tried to get pregnant for so long. My partner and I wanted this baby so much. Now what
will we do?" Which of the following responses should the nurse make?
A. "Why do you think this continues to happen to you?"
B. "You can have another baby soon."
C. "I think you should look into adoption."
D. "Are you feeling overwhelmed?" - ANSWERSD. "Are you feeling overwhelmed?"
The nurse is using the technique of clarification to gain a better understanding of the
client's thoughts and is expressing understanding with this therapeutic response.
, A nurse is caring for an adolescent client who was recently diagnosed with testicular
cancer. When the nurse asks the client a question, he angrily spits in the nurse's face.
Which of the following responses should the nurse make?
A. "I will come back to change your linens when you are feeling better."
B. "Who do you think you are to treat me like that?"
C. "Why did you spit in my face?"
D. "You seem to be very upset." - ANSWERSD. "You seem to be very upset."
This is a therapeutic response because it allows the client to explore his feelings and
can de-escalate the situation.
A nurse is caring for a client who had a spontaneous miscarriage at 9 weeks of
gestation. The nurse walks into the client's room and finds her crying uncontrollably.
Which of the following statements should the nurse make?
A. "It is hard to deal with the loss of a pregnancy. Here is the number of a local support
group that you can attend."
B. "When a pregnancy ends spontaneously, there is often something wrong with the
fetus."
C. "You are young and will have other children."
D. "The best thing for you is to go home and relax." - ANSWERSA. "It is hard to deal
with the loss of a pregnancy. Here is the number of a local support group that you can
attend."
This is a therapeutic response because the nurse is offering empathy and providing
information regarding a support network that the client can access.
A nurse is making morning rounds when a client says, "I almost died last night." Which
of the following responses should the nurse make?
A. If I were you, I would tell your provider about this."
B. "I am sure people get those dreams when they are away from home."
C. "That must have been frightening. Tell me more about it."
D. "Why would you dream about something like that?" - ANSWERSC. "That must have
been frightening. Tell me more about it."
This therapeutic response directly addresses the client's concern. The nurse uses the
communication tool of empathy in responding to this client's concerns and clarifies the
client's feelings.
A nurse is caring for a client who has recently found out that she is pregnant. The client
says, "I don't think I should tell my partner about the pregnancy." Which of the following
responses should the nurse make?
Questions with Verified Answers
A nurse is caring for a client who has leukemia. The client says, "The doctor told me
that my condition is too severe to be treated successfully. I guess I don't have long to
live." Which of the following responses should the nurse make?
A. "Having a positive attitude can help you."
B. "Let's talk about how you are feeling about this information."
C. "Have you considered getting a second opinion?"
D. "Things get worse before they get better." - ANSWERSB. "Let's talk about how you
are feeling about this information."
This is a therapeutic response because the nurse is using the exploring technique. This
technique allows the client the opportunity to express his feelings regarding the
prognosis.
A nurse is caring for a 13-year-old female client who is admitted for an emergency
appendectomy. While the nurse is providing the preoperative teaching, the client asks,
"Will I have a large scar from the surgery?" Which of the following responses should the
nurse make?
A. "It will be small enough that it won't show when you're wearing a bathing suit."
B. "That isn't our biggest concern right now. You will be fine."
C. "You should be happy. You won't be in pain for much longer."
D. "What is your favorite class in school?" - ANSWERSA. "It will be small enough that it
won't show when you're wearing a bathing suit."
This is a therapeutic response because the nurse is providing information specific to the
client's concern. The nurse recognizes that body-image is an important issue for
adolescents. This response allays fears that the client might be having.
A nurse is caring for a client following a fetal demise. The client is crying and says, "I
tried to get pregnant for so long. My partner and I wanted this baby so much. Now what
will we do?" Which of the following responses should the nurse make?
A. "Why do you think this continues to happen to you?"
B. "You can have another baby soon."
C. "I think you should look into adoption."
D. "Are you feeling overwhelmed?" - ANSWERSD. "Are you feeling overwhelmed?"
The nurse is using the technique of clarification to gain a better understanding of the
client's thoughts and is expressing understanding with this therapeutic response.
, A nurse is caring for an adolescent client who was recently diagnosed with testicular
cancer. When the nurse asks the client a question, he angrily spits in the nurse's face.
Which of the following responses should the nurse make?
A. "I will come back to change your linens when you are feeling better."
B. "Who do you think you are to treat me like that?"
C. "Why did you spit in my face?"
D. "You seem to be very upset." - ANSWERSD. "You seem to be very upset."
This is a therapeutic response because it allows the client to explore his feelings and
can de-escalate the situation.
A nurse is caring for a client who had a spontaneous miscarriage at 9 weeks of
gestation. The nurse walks into the client's room and finds her crying uncontrollably.
Which of the following statements should the nurse make?
A. "It is hard to deal with the loss of a pregnancy. Here is the number of a local support
group that you can attend."
B. "When a pregnancy ends spontaneously, there is often something wrong with the
fetus."
C. "You are young and will have other children."
D. "The best thing for you is to go home and relax." - ANSWERSA. "It is hard to deal
with the loss of a pregnancy. Here is the number of a local support group that you can
attend."
This is a therapeutic response because the nurse is offering empathy and providing
information regarding a support network that the client can access.
A nurse is making morning rounds when a client says, "I almost died last night." Which
of the following responses should the nurse make?
A. If I were you, I would tell your provider about this."
B. "I am sure people get those dreams when they are away from home."
C. "That must have been frightening. Tell me more about it."
D. "Why would you dream about something like that?" - ANSWERSC. "That must have
been frightening. Tell me more about it."
This therapeutic response directly addresses the client's concern. The nurse uses the
communication tool of empathy in responding to this client's concerns and clarifies the
client's feelings.
A nurse is caring for a client who has recently found out that she is pregnant. The client
says, "I don't think I should tell my partner about the pregnancy." Which of the following
responses should the nurse make?
