HSM390 EXAM QUESTIONS COMPLETE
WITH VERIFIED ANSWERS
\.True or False? An MRSA infection acquired in a local hospital which could have
been avoided will not be compensated by an insurer as a never event. -
ANSWERS✔-True
\.True or False? Hospitals using CQI adopt methods first pioneered by Deming in
India. - ANSWERS✔-False
\.True or False? Optimizing the delivery of health care is a major reason for using
CQI in the US health system. - ANSWERS✔-True
\.True or False? The Institute of Medicine has found the quality of health care in
the United States to be fairly uniform. - ANSWERS✔-False
\.True or False? The Institute of Medicine has found the quality of health care in
the United States to be fairly uniform. - ANSWERS✔-True
\.Profound knowledge in management requires - ANSWERS✔-knowledge about
variation
\.The CQI process began in - ANSWERS✔-Japan
,\.Which is paid more attention to as part of TQM than CQI for healthcare? -
ANSWERS✔-time per unit production
\.Which statement would be appropriate for a manager to make to someone
when using CQI? - ANSWERS✔-"Quality control wants to help improve unit
performance."
\.Which would be an addition to the structure of CQI? - ANSWERS✔-relying on
top-down design
\.True or False? Nurses have abundant valuable knowledge about their activities
for the CQI process. - ANSWERS✔-True
\.True or False? Office staff in a large physicians' practice should be involved in the
CQI process. - ANSWERS✔-True
\.True or False? Recent increased use of CQI in US health care results, in part, from
the Affordable Care Act. - ANSWERS✔-True
\.True or False? The way in which CQI empowers employees can help motivate
them to assist in the process. - ANSWERS✔-True
\.True or False? What was added to the Triple Aim to make the Quadruple Aim
was a focus on improving the lives of clinicians and staff. - ANSWERS✔-True
, \.True or False? Implementation is largely independent of how open an
organization's culture is to change. - ANSWERS✔-False
\.True or False? Implementation science is all about improving how ideas and
processes are accepted and used, implemented. - ANSWERS✔-True
\.True or False? In implementation, acceptability revolves around perception. -
ANSWERS✔-True
\.True or False? Innovation-specific capacity is part of the delivery system for the
implementation of innovation. - ANSWERS✔-False
\.True or False? The installation stage of implementation involves work to prepare
the organization for change. - ANSWERS✔-True
\.A study of Intermountain Health Care found that which aspect of the US health
care system most impeded the implementation of CQI? - ANSWERS✔-Complexity
\.If you want to innovate in the hospital which you manage, you should -
ANSWERS✔-lead by example
\.The culture of excellence which CQI aims to foster resembles a - ANSWERS✔-
safety culture
WITH VERIFIED ANSWERS
\.True or False? An MRSA infection acquired in a local hospital which could have
been avoided will not be compensated by an insurer as a never event. -
ANSWERS✔-True
\.True or False? Hospitals using CQI adopt methods first pioneered by Deming in
India. - ANSWERS✔-False
\.True or False? Optimizing the delivery of health care is a major reason for using
CQI in the US health system. - ANSWERS✔-True
\.True or False? The Institute of Medicine has found the quality of health care in
the United States to be fairly uniform. - ANSWERS✔-False
\.True or False? The Institute of Medicine has found the quality of health care in
the United States to be fairly uniform. - ANSWERS✔-True
\.Profound knowledge in management requires - ANSWERS✔-knowledge about
variation
\.The CQI process began in - ANSWERS✔-Japan
,\.Which is paid more attention to as part of TQM than CQI for healthcare? -
ANSWERS✔-time per unit production
\.Which statement would be appropriate for a manager to make to someone
when using CQI? - ANSWERS✔-"Quality control wants to help improve unit
performance."
\.Which would be an addition to the structure of CQI? - ANSWERS✔-relying on
top-down design
\.True or False? Nurses have abundant valuable knowledge about their activities
for the CQI process. - ANSWERS✔-True
\.True or False? Office staff in a large physicians' practice should be involved in the
CQI process. - ANSWERS✔-True
\.True or False? Recent increased use of CQI in US health care results, in part, from
the Affordable Care Act. - ANSWERS✔-True
\.True or False? The way in which CQI empowers employees can help motivate
them to assist in the process. - ANSWERS✔-True
\.True or False? What was added to the Triple Aim to make the Quadruple Aim
was a focus on improving the lives of clinicians and staff. - ANSWERS✔-True
, \.True or False? Implementation is largely independent of how open an
organization's culture is to change. - ANSWERS✔-False
\.True or False? Implementation science is all about improving how ideas and
processes are accepted and used, implemented. - ANSWERS✔-True
\.True or False? In implementation, acceptability revolves around perception. -
ANSWERS✔-True
\.True or False? Innovation-specific capacity is part of the delivery system for the
implementation of innovation. - ANSWERS✔-False
\.True or False? The installation stage of implementation involves work to prepare
the organization for change. - ANSWERS✔-True
\.A study of Intermountain Health Care found that which aspect of the US health
care system most impeded the implementation of CQI? - ANSWERS✔-Complexity
\.If you want to innovate in the hospital which you manage, you should -
ANSWERS✔-lead by example
\.The culture of excellence which CQI aims to foster resembles a - ANSWERS✔-
safety culture
