UHC MEDICARE CERTIFICATION EXAM
QUESTIONS WITH ANSWERS 2026/2027
LATEST UPDATE
When completing an enrollment application in LEAN, why is an agent prohibited from
entering his or her own email address in a field available for the consumer's email
address?
The enrollment application may be denied.
The consumer/member would not receive plan related correspondence intended for
him/her.
The agent may experience commission payment processing issues. - CORRECT
ANSWERS-The consumer/member would not receive plan related correspondence
intended for him/her
What is the purpose of the Statement of Understanding?
Page 1 of 28
,It ensures that when consumers sign the Medicare Advantage and/or Part D Enrollment
Application, they are acknowledging their understanding of monthly premiums and
deductibles.
It ensures that when consumers sign the Medicare Advantage and/or Part D Enrollment
Application, they are acknowledging their understanding of standard enrollment and
disenrollment procedures.
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, It ensures that when consumers complete the Medicare Advantage and/or Part D
Enrollment Application, they are acknowledging their understanding that they are
actually enrolling, in which plan they are enrolling, and standard disclosures. -
CORRECT ANSWERS-It ensures that when consumers complete the Medicare
Advantage and/or Part D Enrollment Application, they are acknowledging their
understanding that they are actually enrolling, in which plan they are enrolling, and
standard disclosures
Which of the following must an agent obtain from the consumer no less than 48 hours
(unless an exception applies) before an in-person, online, or telephonic marketing
appointment?
Scope of Appointment
Statement of Understanding
Permission to Call - CORRECT ANSWERS-Scope of Appointment
Cynthia is turning 65 on July 5. Her Medicare Part A and Part B will be effective on July
Page 3 of 28
QUESTIONS WITH ANSWERS 2026/2027
LATEST UPDATE
When completing an enrollment application in LEAN, why is an agent prohibited from
entering his or her own email address in a field available for the consumer's email
address?
The enrollment application may be denied.
The consumer/member would not receive plan related correspondence intended for
him/her.
The agent may experience commission payment processing issues. - CORRECT
ANSWERS-The consumer/member would not receive plan related correspondence
intended for him/her
What is the purpose of the Statement of Understanding?
Page 1 of 28
,It ensures that when consumers sign the Medicare Advantage and/or Part D Enrollment
Application, they are acknowledging their understanding of monthly premiums and
deductibles.
It ensures that when consumers sign the Medicare Advantage and/or Part D Enrollment
Application, they are acknowledging their understanding of standard enrollment and
disenrollment procedures.
Page 2 of 28
, It ensures that when consumers complete the Medicare Advantage and/or Part D
Enrollment Application, they are acknowledging their understanding that they are
actually enrolling, in which plan they are enrolling, and standard disclosures. -
CORRECT ANSWERS-It ensures that when consumers complete the Medicare
Advantage and/or Part D Enrollment Application, they are acknowledging their
understanding that they are actually enrolling, in which plan they are enrolling, and
standard disclosures
Which of the following must an agent obtain from the consumer no less than 48 hours
(unless an exception applies) before an in-person, online, or telephonic marketing
appointment?
Scope of Appointment
Statement of Understanding
Permission to Call - CORRECT ANSWERS-Scope of Appointment
Cynthia is turning 65 on July 5. Her Medicare Part A and Part B will be effective on July
Page 3 of 28
