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BCOM 3950 CH 2: IMPERSONAL
COMMUNICATION AND EMOTIONAL
INTELLIGENCE 2026 LATEST
QUESTIONS AND ANSWERS| ACE
YOUR GRADES.
Which of the following should you do when giving advice?
Multiple choice question.
Make sure that all your ideas are about what others should do.
Give your advice the moment you think of it.
Provide as much advice as you can possibly think of.
Allow others the time to explain themselves completely. - correct
answer -Allow others the time to explain themselves completely.
Which of the following statements about judging and interpersonal
communication are true?
Multiple select question.
Judging behavior can motivate speakers to persist in making
judgers listen to them.
Judging can lead to lingering animosity against the person with
the judger mind-set.
Judging is one of the worst nonlistening behaviors.
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Judging is a necessary component of active, effective listening. -
correct answer -Judging can lead to lingering animosity against
the person with the judger mind-set.
Judging is one of the worst nonlistening behaviors.
Maia is telling her colleague Jeff about working with a particular
client, who has a reputation for being demanding and difficult.
When Maia begins to share some of her strategies for dealing
with the client, Jeff interjects with his own story about a difficult
client. Which of the following best explains Jeff's reaction? -
correct answer -Jeff is trying to be empathetic, but his "me too"
statement is preventing him from being an effective listener.
Which of the following questions display a judger mind-set?
(Choose every correct answer.)
Multiple select question.
Who caused this disaster?
Does anyone care about this?
How can we fix this?
What is the goal for this project? - correct answer -Who caused
this disaster?
Does anyone care about this?
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Which of the following are generally true of most good questions
that facilitate learning in communication?
Multiple select question.
They reflect a learner mind-set.
They are open-ended.
They require a "yes" or "no" response.
They reflect a judger mind-set. - correct answer -They reflect a
learner mind-set.
They are open-ended.
Jerome is talking to his boss, Blanca, about a problem he is
having with a project. Jerome has explained only part of the
problem when Blanca jumps in and briefly tells him about how
they can fix the issue going forward. Which guideline for providing
advice did Blanca violate? - correct answer -Avoid giving advice
too soon.
Which of the following are true of rapport-building questions? -
correct answer -The time devoted to them should be limited.
They are used to form bonds between people.
Mike had some questions about a report he needed to file, so he
asked his manager, Barb, for some feedback. Barb reviewed
BCOM 3950 CH 2: IMPERSONAL
COMMUNICATION AND EMOTIONAL
INTELLIGENCE 2026 LATEST
QUESTIONS AND ANSWERS| ACE
YOUR GRADES.
Which of the following should you do when giving advice?
Multiple choice question.
Make sure that all your ideas are about what others should do.
Give your advice the moment you think of it.
Provide as much advice as you can possibly think of.
Allow others the time to explain themselves completely. - correct
answer -Allow others the time to explain themselves completely.
Which of the following statements about judging and interpersonal
communication are true?
Multiple select question.
Judging behavior can motivate speakers to persist in making
judgers listen to them.
Judging can lead to lingering animosity against the person with
the judger mind-set.
Judging is one of the worst nonlistening behaviors.
, Page | 2
Judging is a necessary component of active, effective listening. -
correct answer -Judging can lead to lingering animosity against
the person with the judger mind-set.
Judging is one of the worst nonlistening behaviors.
Maia is telling her colleague Jeff about working with a particular
client, who has a reputation for being demanding and difficult.
When Maia begins to share some of her strategies for dealing
with the client, Jeff interjects with his own story about a difficult
client. Which of the following best explains Jeff's reaction? -
correct answer -Jeff is trying to be empathetic, but his "me too"
statement is preventing him from being an effective listener.
Which of the following questions display a judger mind-set?
(Choose every correct answer.)
Multiple select question.
Who caused this disaster?
Does anyone care about this?
How can we fix this?
What is the goal for this project? - correct answer -Who caused
this disaster?
Does anyone care about this?
, Page | 3
Which of the following are generally true of most good questions
that facilitate learning in communication?
Multiple select question.
They reflect a learner mind-set.
They are open-ended.
They require a "yes" or "no" response.
They reflect a judger mind-set. - correct answer -They reflect a
learner mind-set.
They are open-ended.
Jerome is talking to his boss, Blanca, about a problem he is
having with a project. Jerome has explained only part of the
problem when Blanca jumps in and briefly tells him about how
they can fix the issue going forward. Which guideline for providing
advice did Blanca violate? - correct answer -Avoid giving advice
too soon.
Which of the following are true of rapport-building questions? -
correct answer -The time devoted to them should be limited.
They are used to form bonds between people.
Mike had some questions about a report he needed to file, so he
asked his manager, Barb, for some feedback. Barb reviewed
